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    Window Nation

    1.4 (21 reviews)
    Open Open 24 hours

    Services - Window Nation

    Door installation

    Window installation

    Window replacement

    3 More Services

    Siding installation

    Siding repair

    Siding replacement

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    The sales person, Peter, was amazing. However, when it came to installation, the guy decided to talk back to my dad, whom was paying for the windows. When the supervisor got there, the supervisor was also very rude. The installation was done very poorly. We just got our house done and painted and when putting in the windows they removed the trim on all of them so the paint chipped off. They did not offer to fix this for us, so now we have to get this fixed.

    Floor damage to my hardwood floors.
    Doug Y.

    WARNING: If you are looking for a window company in St. Louis, look elsewhere!!! Ok, so here is the story of our experience with Window Nation from Sales to Customer Service to Installation. It all started with Sales, which the sales guy (Stephen B.) was inappropriate, vulgar, and threw out multiple sexist comments that made my wife feel uncomfortable. We had heard great stories from others about this consultation and wow, were we shocked. Despite this, they did give us a good deal, we liked their windows, and PROMISED they would have our windows installed in 8 weeks max. All of that sounded good so we moved forward and signed. Fast-forward 2 weeks and we finally get someone out to measure our windows. 3 weeks later, we received a call that they had to come back out because they had to confirm the windows were measured correctly... So we are 5 weeks into this disaster and we finally talk with a MGR (Jessica) who was nice and very solution-based. She was good but at the end of the day, had to escalate to their regional MGR who did give us a small discount BUT said that because St. Louis is a new hub, they are still ironing things out. Unfortunately at this point, they could only promise that our windows would be installed by September/October (15 Weeks after we signed the agreement). Installation - Fast forward to October and a crew of three guys finally comes out to the house and is ready to go. They complete 21 windows in 2 days and did an OK job. They were thorough in making sure the windows themselves were good to go but we had multiple items including damage to our sills, walls, and floors. (see images) Service and Ongoing - Now that we are 6 months into having the windows, we have ongoing issues and can't get anyone on the phone here locally. Are windows actually accumulated ICE on the inside when we had cold temps recently and caused sill damage in our basement. Also, the damage to all our sills is just incredible as there is now more of a draft in our house than with our old windows!!! I have now called 4 times and all I get with the St. Louis office is an answering machine. I called corporate and they even said they can't get ahold of anyone or they are at lunch, which is just ridiculous. My advice to you is use Window World or someone else. Just read this and run the other way as it has been a nightmare for us and if you are going to spend $17k+, give it to another company who is going to earn your business and treat you as a good customer.

    The Founders,  Harley and Aaron Magden.  Starting w the 2 of them in 2006, we are 500+ strong & the 5th largest window replacement company.

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    Relentlessy called out house asking for my 92 year old mom, even calling at 6:30am....leave us alone...

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