Excellent job installing screen door. Plan to contact Bob for more repairs. Very pleased...great…read morecustomer service.

We needed a guest room door and closet door removed and replaced before Christmas Eve. I reached…read moreout only the week before Christmas & Bobb was reliable, on time and got the work done fast. I explained my budget to him and he offered me a great deal. Will definitely use again for future projects. Thank you soo much for the amazing work!

Really happy with these guys. First, one of their guys came out, looked at everything we needed…read moredone and gave us a reasonable estimate. He also had some really good suggestions on how to do it better, especially considering the soil and our area. When it was time to start, they actually sent two guys so they could get everything done faster and not leave a mess around for days. They worked around the hours that were convenient for me, the office was always very quick to respond, and they cleaned everything up when they finished. Everything was easy from start to finish. Very happy with the work and definitely recommend them!

The initial estimate was good enough and my project was straightforward and simple, however people…read morewhich came over to perform the work were clearly unqualified, their "manager" was quick to double the estimate once they left! Obvious scam. I suspect most 5-star ratings for this vendor are fake.

Dan responded to my inquiry right away and within a couple hours he was at my house to make the…read moreupdates. He was easy to work with and would definitely recommend him!

Extremely quick response. Was very upfront in pricing. I had a simple install of a smart key pad…read morewith lock. The price was very fair. He was in and out in 15 minutes. Recommend to anyone that wants a new lock installed the right way.

My wife and I had locked our garage door keys in the car in the garage. I contacted Chicago…read morelocksmith and the dispatcher took my information and told me someone would call/text me asap. I received a text from Chris not even 5 minutes later with an ETA, he arrived well within that window & it took him about 3 minutes to get us inside our garage and better yet, there was no damage to our garage door lock so we are still able to use as normal. Cost was well worth the value and I will be keeping them on speed dial in case this happens again.

Had the locksmiths replaced two deadbolt locks. Also provided valuable information on upgrading…read morehome security system. Very fast and professional service, and reasonable price.

I called in the morning because my garage door would not open. Service men came within 2 hours and…read morediagnosed the problem and fixed it immediately. Great service. Highly recommend them!

Rude. Condescending employee (could have been owner he looked old enough) Had to re-service garage…read moredoor opening from service call three weeks ago. Outside key pad would accept code. Was told I need a new keypad-Mine was not compatible to garage door opener!! But it has worked for over 10 years!!! Finally he TAUGHT me how to reprogram it. He also demanded to re-lube the door after we told him it was done three weeks ago by Door Master. " Well I am doing it again" Please note the satisfaction guarantee stamped on the invoice : Customer please note: any unsatisfactory work must be reported to this office within 24 hours or job will be considered acceptable. $95.00 added to the $200.00 three weeks ago. Lesson Learned

We have used Schaaf Windows previously and this was our third time and as usual they were…read moreoutstanding. Rich Deckinga is so great to work with. He knows his products and is very honest and trustworthy. His recommendations of what are best suited for our needs have been consistently perfect. The installation teams are very neat, considerate, on time and perfectionist (Thank you Jimmy and Corey) at what they do. When finding a contractor you always hope for a good experience. In our case we remain loyal to those who have proven they will do as they say. Schaaf Windows lives up to their promises. Thank you, Charles & Gail Commerford Frankfort, Illinois

Nice people, but the way they conduct business is not centralized. One person doesn't talk to the…read moreother or they send you to somebody else. For one set of windows, I got a written estimate and for another project it was verbal. When the written estimate was higher than I expected, I tried to cancel the verbal, smaller project and Joel wasn't very happy about it. But Steve, his manager was very good. I wouldn't say not to use them, but just make sure you get everything you need to make you comfortable with going forward with the project. Again, I wish they would have a single point of contact - one person, one project and better communicate internally what needs to be done. especially when they don't return phone calls.

I have to tell everyone how WONDERFUL Kelso Doors is. We had contacted another company to repair…read moreour garage door motor. After 6 weeks of waiting for a part (that still hasn't come), I reached out for help. Justin CBasinger stepped in and helped us!! He got us on the phone with Lift Master, who sent us a brand new motor!! I am happy to report Justin fixed our door today. I am so happy with his service and will be recommending him to everyone!!!

About some time ago unfortunately my garage was completely destroyed by a garbage truck. It…read morewouldn't open or shut, I called a few other services but they didn't fixed the problem the door completely. Then I called Kelso Garage Doors and they were able to solve my problem. The technician gave us a great price and I was happy with the service. Thank you!!

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

Terrific service, expert workmanship. Never had a problem since work was done. Honest,…read moreintelligent and professional!

From the owner: We are an environmentally conscious company that takes nothing for granted. We strive to achieve…read morethe highest level of craftsmanship while keeping in mind, the world around us. We find more times than not, a window or door can be saved with replacement parts and some TLC. We would prefer to repair what you have rather than add it to a landfill, not to mention you'll save a bunch of money. However sometimes repair is not an option and replacement will be the only viable choice.