THREE OUT OF THREE brand new LiftMaster commercial openers installed by Wilmington Overhead Door…read moreone year ago are defective or installed incorrectly. All three have repeatedly failed, within weeks of being serviced! The Clopay doors that Wilmington installed for my parents' building are lovely. But, the LiftMaster openers keep failing. Even though the operators were under warranty, Wilmington charged my parents over $200 in repairs - which lasted all of three weeks. Despite subsequent failures of ALL THREE OPERATORS, Wilmington offers no solution and has never come back. Their service tech admitted that another of their customers keeps having the same problem. At this point, we are trying to find a different company to replace these ONE-YEAR-OLD operators, as Wilmington does not know how to fix the operators that they installed.

Terry is great. He was out to diagnose the problem next day, a Saturday morning…read more Then returned to fix Monday morning (replacement of the garage door opener unit itself (21 year old unit, original to the house, finally gave out). Fast, quality service at a fair price! What more could you ask for.

We jad a spring break on our garage door. The technician explained what needed to be done. He…read morereplaced both springs, adjusted the door operation, and lubricated the door. It has been working flawlessly for eight months now.

Great prices and fast service! Jim gets it done! Called for a broken cable and he told me what…read moreelse should be done to keep from needing him again soon. Lubed it up and ready to roll!

I'm incredibly happy with how things turned out after I called Jim! My garage door spring snapped,…read moreI called Jim on Tuesday, and he was out first thing Wednesday morning. In addition to fixing the broken spring, I asked him to look over the rest of the door, brackets, sensors, etc, as we'd been having some other minor issues with opening inconsistently and just overall loudness of operation. Jim located a few things wrong and showed me how those things should be. And then he fixed them! Obvious issues in hindsight caused by the person who installed the door, who was most definitely not Jim. The door runs smoother and quieter than ever. I also like to direct my dollars locally when possible and the company is located right here in Morris. And on top of everything, his pricing was incredibly fair and far below what I would have been quoted by the big repair companies. All in all, A+++ experience with Jim.

Many years ago, l used this company to repair my garage door. Because I was so pleased l called…read morethem again. Although the owner told me he no longer serves Chicago, he agreed to send someone out since l was a previous customer. His 18 year old nephew and another worker came out the second day after l expected someone. He said he'd tried to call me but there was no answer. Knowing that my cell phone was shaky, l let it go. After the nephew and the other worker examined the door, they tightened the screws and installed a new opener. However, the door sounded rickety, and was slow and shaky. When l questioned why, l was told that the door was old and should be replaced, at least within the next 2 years. Then when l realized they were leaving l asked about operating the new system. The nephew, with a smile, told me to download the app and read the instructions. Immediately, they packed up their things, and left with their ladder and my $342.00. Within a few minutes, l realized that they also had not installed a working light bulb in the new ceiling opener. I immediately called the nephew's cell, left a message. No one returned my call. At my age (71) l knew not to find something to step on to reach the ceiling. So l stood in the doorway while my repaired door shook its way up and down closing me inside an area left pitch black. I finally remembered that there was an inside light not connected to the opener. I will not recommend this business.

I have a side wall mount garage door opener and recently it came off the shaft. I tried tightening…read morethe collar myself and after maybe 10 times of opening and closing the garage, it would come loose. I had several companies that came out, one just told me he would get back to me and never did. And the other guy just came and didn't even look at closely and just told me it would cost $1800 to replace the garage door opener. US Overhead asked me what the issue was and asked me to send them pics and then came out the next day and was able to fix it in less than an hour. And the price was very reasonable. Saved me a ton of money trying to get some other company to do it. Would definitely use them again and recommend them to any of my friends and family.

If you're interested in hiring a company who employs people who are hostile aggressive and rude to…read moreyour neighbors hire them. An employee at Bespoke blocked the entire alley, refused to move forward a little to let traffic go by. And further instructed inconvenienced neighbors to call the police if they had an issue with their company vehicle blocking the alley all day and night, because as he said "the police wouldn' t do anything." The employee reasured me his company would be okay with his behavior to go ahead and call the company phone listed on the pick-up truck. Which signifies either the owner doesn't take accountability for his employees or he has no clue what's going on with his employees. If this is how their employees behave I would never trust their service.

Came out and fixed my garage door within about a half hour. The repairman was professional and…read moreknew right away what needed to be done. Very happy with the service and reasonable pricing.

Such wonderful service. Such a reasonable price to fix my garage door. He was such a gentleman and…read morecame so fast after I called him. All the way from Pontiac to Cullom. Best service I have ever had.

From the owner: commercial overhead repair / installation residential garage…read moredoor repair/installation commercial and residential opener repair/installation same day service in most cases spring replacement seal replacement high lift install/conversion low headroom installation torsion conversion cable replacement door upgrade (rollers/hinges/hardware) free consultaion highly rated on google Facebook.

I had a terrible experience with Lowe's, I bought a Garage Door Opener to be installed and they…read moresaid that it would be three to four weeks before the install, which to them was normal. I called Doormasters and the said they would be out the next day! Jack arrived on time and about an hour later my door was working perfectly. Price was good, install was professional and clean up was good. I won't buy a bag of dirt from Lowe's. Shop local!

I thought my garage door was broken, but when the guys came out, they assured me the door was fine,…read moreand gave me a needed reminder on how the pulley system works. The wall station was replaced. This all took 15 minutes, and they were both very courteous. I will definitely call Door Masters again if needed. Great Value for the services received. Thank you!