Nick, where are you? I thought you said you take care of incomplete jobs/ unsatisfied customers?…read moreMy 2 doors were satisfactory installed, but the screen is crap. It needs to be replaced. Do you or don't you garentee your products?

I had my windows and sliding door replaced by Ferguson and I am extremely satisfied with their…read moreservice. My windows are wood with exterior aluminum clad. They were customed stained and they did an amazing job with the staining. They were able to match the wood stain I currently have. A couple of years later I renovated my kitchen. I had a single entry back door and wanted to convert to a sliding door out to patio. My house is a brick home, and their installers were able to make the opening to fit a sliding door. They were able to match the door stain to my windows and everything looks perfect! The installers went above and beyond to make sure I was satisfied. They even went as far as to building temporary steps to lead to my outside patio. I will most definitely recommend them for your home window and door project!

Service was awesome, very knowledgeable of what he was doing made the door better than what it was,…read moredefinitely will tell my friends.

Downgraded my original review because of a 3.5 week gap in communication, no one seems to want to…read morehonor the quality guarantee after I paid the invoice in full. Front door was installed with a few scuffs, defects, I tried wiping them off but these are deep scratches. One scuff is right in the eye sight of the lock handle. Trying to resolve the issues by contacting the business, will update the review accordingly. Original post: Amazing staff, incredible customer service. We are very happy to have such a reliable local business for our door and windows needs. It's a very rare find and we appreciate what they do in every aspect of the job: from proposal to scheduling to installing. Complete package and every person is a joy to encounter. Please keep it up!

Excel did an excellent job with our master bath shower remodel! Alex was very helpful in picking…read moreout the necessities to make our shower complete. Thank you again for doing a wonderful job! JoAnn and Mike Kraft Frankfort, IL

Always does a great Job for us. We had all the windows…read morereplaced in our old house and lasted over 30 years without any issues. They jut replaced two sets in the new house and everything looks great!

Lately, we've been having a bunch of small things that needed to be done in our condo unit and one…read morebig one for the building. This company was able to solve two of our problems. Our condo building needed a new commercial door. We wanted one with no maintenance and a code lock. I called numerous door businesses. I had appointments with several. Two showed up and the other one didn't do commercial doors. Window and Door Superstore really listened to what we wanted and created it for us. We had to wait a bit over a month but it was well worth it. While they were at it, I got an estimate for a new screen door for our own unit. Again, they created exactly what we needed/wanted and gave advice on the sliding glass door. Both doors were installed on the same day and both are spectacular. Everyone in the building loves the new front door. The installation was perfect, they were very professional and polite plus cleaned up after themselves. Dave and Jason did an outstanding job. This is not a chain, but instead a very honest local business. They know their stuff and I would heartily recommend them. However, they do not take credit cards so have cash or checks available.

We had W&D Superstore replace our windows and doors. The craftsmanship was excellent and the…read morefollowup service was even better. Their guaranty covered both installation and windows. Steve and his staff are always available to answer any questions and resolve any issues. Consider this local business when you need windows and/or door replacement. You will not be disappointed.

I have had nothing but a great experience with Energy Savers they do a ton of buildings for me!…read moreGreat Product & Installation! I have to say that bad review with the missing siding looks like it was taken off during a bad storm. And those windows that are brown, what did you clean it with? We have bought wood grain windows from Energy Savers never a problem. I give Energy Savers 5 stars!

Poorly installed window. I didn't learn until years later when I had someone inspect the window…read morethat it didn't have pocket insulation, there are gaps around the window, resulting in icy drafts in the winter. I didn't know any better. Would not recommend them at all.

If I could give this place zero stars I would. Individual behind the counter was beyond rude. She…read moreclearly did not want to be bothered with me. Go to Riteway on route 53 instead. This individual answered my questions, took my $500 order and it was an overall pleasant experience.

EDIT: My review was from 2018 and they are now under new ownership. It doesn't appear that any of…read morethe previous employees are still with them and this review should not be utilized towards their current business.

Howard was very knowledgeable and Bill installed the doors like a true professional. Very good and…read morewill use again.

I just want to say thanks to you guys for the good service good quality items installed…read moreprofessionally still in action. Keep up the good work. I'm just glad there's people out there that are ready to work with you not against you. Thanks again

I have purchased 2 security doors thus far from this business and not only are the doors great…read morequality so is the customer service! I highly recommend this business!!

I needed older security doors replaced. I made a call to The Door Store and within that week a…read moreconsultant visited me and we discussed the project. An estimate was drawn up. Several days passed and I did not receive calls to urge me to act on the provided estimate. However, shortly I did call and solidified the project. Within the next week, an installer came and did the door replacements. His work was thorough as the old doors were removed and the work areas were cleaned. I thoroughly enjoyed this experience. Everyone I spoke with on the phone or in person was professional, patient and informative. My knowledge of door and home security was updated and upgraded. I see value in the doors and locks installed. I wholeheartedly recommend The Door Store for your next project...