Wonderful staff Been…read morea long time customer Always professional and timely Great quality products

Everyone in the office is amazing! Excellent service and quality!! If you're looking for quality…read moreand great prices this is your place

my client needed some repairs on her older vinyl windows. call and look everywhere for a contractor…read morewho would have parts to repairs the springs. no luck. until i found best glass. excellant service and quality workmanship at a fair price thanks. randall byrd irongate realtors

November 2019 we had Best Glass come out to our business to replace 2 large window panes and…read moresurrounding frames.  During installation, the owner was not present, and the workers were not working steadily (we have cameras and were checking their progress).  At one point my husband approached them to check the progress, and noticed that the install was very sloppy.  Upon asking the workers about the state of their work, they became defensive, so my husband contacted the owner about our concerns.  The owner was very responsive and came out to check the work.  He agreed that it was not up to standard and stayed to remove the existing work, and help complete the project himself.  We were very happy with the finished product and the owner's commitment to quality. Fast forward just two years, November 2021, one of their window panes had completely split and fractured.  I contacted the company to have them come out to see what may have caused this.  When the workers came out, they could not answer any of my questions nor could they give any reason as to what could have caused the break.  Their response was, 'glass breaks', and that they would be in contact.  A couple days passed and no one called, so I contacted the company.  They said they had no new information for me and that they would have the owner contact me.  A few more days passed and I still did not receive a call.  I called again and spoke with a receptionist, she checked, and quoted me the same price we already paid to fix the one window, and mentioned they had no warranty.  I expressed my concern about the situation, and asked again to have the owner call me. It is now January 2022, and I still have not received a call from the owner or anyone at all from the business about my concerns.  I did not inquire on their warranty (or lack of) for their glass prior to hiring.  Although, this should have been clearly stated as it would have affected our decision to hire.  According to this business, you can hire them, but their product can and will fail for no reason, and they will do nothing to fix it.  As a fellow business owner and customer, I want others to know our experience and the lack of care and communication we've received after having issues with the product.  We must now hire a different company that will stand by their product to fix Best Glass' faulty product.

Mike showed up on time, gave a fair estimate, came out within the week and fixed everything we…read morediscussed. Fair price, honest, and did a great job. Will definitely be working with M&S Contracting in the near future.

We spent over a month looking for a siding installation company that could do a good job without…read morebreaking the bank. Several other "big name" companies gave us estimates that were at least ten thousand dollars or more. I was about to give up when I stumbled upon M&S Contracting, Dayton, Ohio, on social media. So, we gave them a call. They gave us an estimate that we found reasonable, and we hired them on a Friday. Monday the job was finished. And man, did they do a great job!!! When we put a new roof on this home, they will get the job! Highly recommended.

I bought a Solara awning off of them four years ago and has some damage to the louvres on the…read moreawning. Tried to contact them several different ways and no reply. poor customer service, not a value at all for what you pay! Customers beware!

We purchased our French doors from Aristocrat approximately 20 years ago, and up until now, we have…read morebeen quite happy with our purchase. The dead bolt on one of the doors broke and I promptly returned it for a replacement part, when I was told by a salesman that " we only sell the doors", "we do not have your part." A company is only as good as it's service and this is unacceptable as far as I am concerned. Be careful who you do business with and consider going elsewhere.

Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

The service was good arrived on time the windows are of good quality and the value was good . Very…read morehappy and have used them for 3 of our homes . Thanks Affordable Window! Bill & Billie

I've used them myself for glass repair, and recommended them to clients. Great professional…read moreservice, always helpful and courteous. Very affordable.