We purchased quartz countertops from Art Granite almost 7 years ago and they did an excellent job…read more Five plus stars for sure. Well we needed their help with a new dishwasher that needed to be screwed into the quartz rather than the sides of the cabinet. Abt installed the dishwasher and due to a vent under the peninsula could not push the dw back far enough so it would have to be secured from the top and they wisely would not drill into the quartz. We called Anna at Art Granite and asked for help and of course Art was ready to help us out. He got the job done and for a very reasonable honest charge. If you need countertops and are thinking not interested in any big box stores, think Art Granite in Schaumburg, they go all over and are the most honest and professional anywhere!!! Highly recommended!!

We stopped in on my lunch break to look at countertops for our bathroom with no understanding of…read morethe process or frame of reference. We were able to speak with Anna, who was very friendly and straightforward, look at samples, get an approximate quote based on the measurements we brought, and get back home with time to spare on my lunch hour. I was surprised with how simple it all was, and the price seemed reasonable. We called back and scheduled the in home measurement the same day, booked the service, and had it installed about a week later. On the day they did the installation, I had removed the previous sink but couldn't get it outside by myself. Art, the installer, helped me carry it down when he arrived, and was able to install the new counter and sink in less than an hour. Overall, a pretty easy and reasonably priced process. I'll likely go back to them when I replace my half bath and kitchen counters.

Tony and his crew are exceptional. They gave us quality countertops at a great price. I will…read morerecommend them to anyone who asks.

okay, I'll update here since they finally installed the small granite piece for my stove backsplash…read moreand accommodated my request for first thing in the am. The 3 guys who arrived called ahead 20 min, and were super careful to measure thrice and keep measuring and using a level as the piece dried. I felt very confident watching their concern to get the piece on the backsplash in an attractive and straight manner. They could not have been more professional. I'll say it once and say it again: when you deal with the salespeople at The Granite Corporation (that's their real name not "Granite") you kind of doubt that they have a clue about what they're selling. I don't know what will happen and it takes too long for them to finish up a sale, even though they mean well. However, when the measure & install team shows up, those are the people who really know what they're doing. They are top pros. I asked Sam, my sales person, how are they going to make sure the glue holds on a vertical application, and she did not know. I asked her if I should cover my stove, and she said, don't worry (of course, I did). When they showed up, they scored the back of both my backsplash and the new piece, so more glue would be applied. They applied glue all around the perimeter (not visable). They taped the piece in place and I put a spongy rug on my stove (just in case). They said, glue sets in 10 minutes and they held it that long, and it is good to go in a couple hours when I can take off tape. I would have liked to know that there would be a little granite dust in my kitchen ahead of time, to have removed everything from countertops, but they did hold up a vacuum while they scored my backsplash, so I cannot say that I see any dust (besides my own). They scored the new piece outside my house. The treasure here is the cutting, measuring & install team. They are premium craftsmen, very experienced and know how to communicate with the public. They're the ones who should be selling the granite!

They helped make our dreams come true. Some of our ideas they were honest with us and said it would…read morebe unstable and dangerous. Where other companies would have just done it and collected the custom $$'s. The designer who came out to measure was unbelievable and gave us several choices of custom shaping on his computer that would fulfill our vision. Couldn't be happier all around. Extremely professional in every step of process. Delivered and installed on time and on date. Very clean and respectable of our property. OHHHH, and by the way they came in several thousands of dollars less than 4 other quotes. Thank you granite city. I will be back very soon for bathroom vanity tops

This wasn't the cheapest place we found for quartz cuts for our bathroom renovation but it was…read moredefinitely on the lower side. Given how professional they were, the fact that they were more knowledgeable than most of the people we met, and also very efficient and reliable, I believe that this place was the best quartz fabricator for the money. Best value, I should say. They have higher end remnants in the back usually as well such as Caesarstone. I've attached a photo of one of the perfect, beautifully machined ledge cuts that their fabricator Daniel made for us.

Addy was amazing. She helped us find the perfect stone for our kitchen. Colors work beautifully…read morewith our existing backsplash and decor. Install team did a great job. Very clean and well mannered. Our daughter used them twice and so did my good friend. I know that there are many stone companies but Precision Stone quality and professionalism beats all, especially Addy!

They were friendly, engaging and professional. Also, Ariel was understanding and flexible in…read moremeeting our needs. Note: We had two bathroom countertops made. Finally, we plan on working with them on our primary bathroom and kitchen.

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

You get what you pay for. I'm not usually up for cliched phrases, but this one really holds true…read morefor anything in the home remodeling sphere. Yes, I whined (to myself and to my husband) about the cost of custom cabinets and granite at C&G Direct, but I'm super happy with the quality of the product that showed up at my doorstep a few weeks back. The rep we worked with, Anna, was on point from start to finish. She was quick to answer questions, helped us design a counter and cabinet structure that would work best for our daughters' bathroom and followed up with our contractor when one cabinet door arrived less than stellar. Their showroom is quite lovely and you can get a nice picture of what your potential kitchen/bath will look like when all is said and done. Yes, we paid extra for our white cabs, but the quality is there, it looks awesome with the new counters, and said cabinets were crafted just a few states over. #worthit

I've been thinking of remodeling my kitchen for at least 10 years. The process started by sitting…read moredown at Lowe's with one of their kitchen designers and getting a free layout and cabinet estimate. Over the next 10 years I took that Lowe's layout to no less than a dozen cabinet companies to get their pricing. The pricing always came in around $10,000+ (except for one importer who sold cheap, rather than good cabinets in a limited number of styles and colors. None of which we liked.) Then a month ago, driving north on Gary avenue in Carol Stream I just happened to spot this place and thought I'd try again to price out the Lowe's design because we were now ready to do something. I went into the place and immediately started walking around. I didn't wait for a sales person because I wasn't sure if I'd like the place and didn't want some fast-talking salesman to start accosting me for my business. I'd looked for a few minutes before I was approached by Jim, a pleasant older gentleman. He was nice so I told him what I was looking for and we casually discussed a few options. I told him I had the Lowe's kitchen design and he said he'd be happy to price it out with the cabinets I liked (he didn't want to see their pricing). I emailed him the design minus the prices and he came back with some design drawings. We talked some more over email and I asked him to stop by my house to see my kitchen. He did and we had a great conversation and we got ideas for other ways to do the kitchen. After looking at the kitchen, Jim put together everything we liked, added in the monthly manufacturer promotions, and ended up THOUSANDS less than any other quality cabinet place. So today we visited the showroom to go over every part of the cabinet order before putting down a deposit. After all was said and done, even after we added many pullout drawers, did some upgrading and getting some trim pieces (not on the original Lowe's design), he beat my 10 year old barebones Lowe's kitchen design price by over $1,500! I can't recommend Jim and this place strongly enough. (I'll let you know if things don't go smoothly once we receive the cabinets.)

Fast response, good communication and fair pricing. Showed up on time and helped fix several…read morebroken kitchen drawers and chairs to like-new condition. I wished I had called him sooner. Pleasant to work with and takes the time to do quality work. Would recommend!

My fiance and I were looking to add cabinets and shelving into our garage to help make extra space…read morefor storage. We gave Dave a call and he was able to find us cabinets from a previous job that were no longer being used. He also built us custom shelving for one of our walls. Dave was very professional and we love working with him! We will be continuing to use him for all of our future projects.

We enjoyed working with CSG. They were quick to reply and very attentive whenever we had a…read morequestion. Install was quick and professional. Happy to serve as a reference for them-top notch professionals.

installed marble countertops In kitchen . They were supposed to provide 3 cutting boards out of…read moreleftover marble. they were never delivered after numerous requests.