We are very pleased with the service,the staff is very caring and professional. my son seems…read moregenuinely happy at both drop off and pick up. the environment is welcoming and the place is always clean. I love the pictures and updates I get through the day and how accesible the communication with the staff using the application.

Wonderful staff and place to send your children! They are all very professional and well trained…read more They even send their teachers to get extra schooling so they're always up to date and can be the best teachers for their kids!

They're great and include breakfast/lunch/snacks in their fees so that frees up time in the morning…read moreor night before. Teachers seem to really care and are very interactive

My daughter absolutely loves it at KA. The director always goes the extra mile and is so…read moreresponsive. The staff is loving and they really care about all of the kiddos. I would highly recommend.

First thing I will say about this daycare is that the teachers are wonderful. I always felt like…read morethey were giving my son the love and attention he needed and deserved. The Director on the other hand is an awful human. My son had been at this daycare since June 2022 and in January 2023 we were told that his spot was only 'temporary" and would end Feb 8, 2023. The Director swears that we had the conversation and that she told me this was happening and that the witness to our conversation was her daughter slash Co- Director. Not a very credible third party. She also told me jokingly that she should really start putting this in writing because parents always seem to be surprised when she tells them their child's spot is temporary. My son had a very difficult transition into daycare and my argument was why would I have put him through such a difficult transition knowing it would only be temporary?! Clearly we did not know. During our final conversation, after her telling me I needed to be "respectful to the staff" until his last day which blew me away since I was nothing but respectful to her staff, she told me over and over again how much they did for my son and how accommodating they were to him when he started. Now being an Elementary School Guidance Counselor myself, I said to her "if you are working with children, you SHOULD be doing everything that you can to accommodate any child's needs?" If that is not your. mindset then you have no business working with children. In conclusion, if you do choose this child care for your child, make sure you have it in writing that his or her spot is permanent.

I don't currently bring BBB here for daycare, but I do come here for occasional play dates with the…read morelocal mom group! The mom and daughter team have provided one of their rooms to allow the play date kiddos to explore and play for a 1.5-2 he allotment. I love the cleanliness and layout of the classrooms. The bathrooms are perfect, especially my BBB potty training; toilets are scaled down to their size. We have a few daycare learning center places we hold play dates in the local area and this location definitely scales up there! Clean, spacious, friendly staff. Looks like a great option for daycare/preschool; they accommodate 6weeks to 5years. Love how the center is sectioned away from the busy street being on the backside of the shared business building. Parking has never been an inside too. Thanks for sharing you space with the local moms and tots!

I really love the staff at Bright Village! They are very accommodating and my daughter learns so…read moremuch from the teachers. The pricing is the market norm and the new owner really cares about the kids and try's meet all parents. If you're looking for a pre-school then look no further and come check this place out.

My son attended here from Mid-April until Mid-June. I signed a tuition agreement prior to…read moreenrollment stating it was $1760/month for 5 days a week, full days. I should have been charged $3,520 for two months of care and instead, was charged $4,465. That's just shy of $1000 over what I agreed to pay. When I asked the director, I was told that I must've been sent an old tuition agreement, but that she didn't handle the paperwork. I brought this to the attention of ownership via email, who has not responded to me in a week and a half. I have since filed a claim in small claims court. Being deceptive and stealing money from families is wrong and illegal. They will not respond to emails, but instead are quick to respond to the recent onslaught of negative Google reviews. A comment from "ownership" in a Google review states they have changed ownership, and they have not. The business is currently owned by three sisters, one of who has stepped away from the business. It is still operated by two of the sisters, which does not qualify as "new ownership" in my eyes. This is just more deceptive behavior on BNGLC's part. The staff at BNGLC was great while my son was there, but it is overwhelmingly apparent that they were understaffed and overworked. The absentee owners are not taking accountability, and instead are leaving families high and dry with no childcare due to sudden & unexplained closures, and no refunds for days childcare was not provided. Yet, they continue to advertise new enrollment at a slightly decreased rate, while ignoring the families they had enrolled and lost due to the sudden and unexplained closures. Ownership also states in a response to a Google review that they were closed for "maintenance". Nobody willingly closes a business for maintenance abruptly for a two week period. They are easily THE most expensive childcare in the area and unfortunately with BNGLC, you don't get what you pay for.

First off, I'm exhausted. I'm tired of searching far and wide for safe and dependable childcare…read morejust to be lied to and deceived throughout the process. My daughter started at Blossom N' Grow in February three days a week. I truly believe the care provided was warm and positive but only because of the director and teachers at the center- not the owners who remained offsite. Beyond that, everything else involving this center was a complete mess. Fast forward to June, multiple teachers and the director left. As a parent, I became alarmed at that kind of turnover for a center only open 6 months. Not to mention, the dedication and sincerity provided by the director was the main reason we were still there. After this happened, it was lie after lie. They were closed for one reason or another, BUT we would at least be refunded for the two weeks tuition (I have this in writing) for when they were unexpectedly closed and additional money had to be spent by families for emergency childcare. We also sent our written notice of termination of care June 19 (a full month ahead of my daughter's last day) and never got a response- they have our $200 deposit we are owed since we gave the one month notice as stated in the handbook. We are now at a $830 loss because the center has seemingly closed. I have written multiple emails and have gotten no response. I have called multiple numbers for the owners and have gotten no response. I'm tired. I'm frustrated. No parent should have to deal with this. Jess- since you respond to these reviews and none of my other communications, please refund my money. My husband and I, and every other parent involved, work extremely hard to be taken advantage of like this. Do the right thing.

Lisete the owner of New England Childcare Academy is such a delight. Lisete and her team are…read morereliable, patient, enthusiastic, and professional! Great communication and very flexible! During these uncertain times, we need a place like New England Childcare Academy that offers a safe and creative space for all children! Thank you so much for opening such a wonderful childcare! I truly appreciate it.

We trust them with our child. They are organized, have clean classes with clean and new beds for…read moreall the babies. The classes don't have any clutter that poses falling hazards for toddlers and babies. They don't have any cameras, but they have an app that they upload every single food, entry change of diapers and nap-this keeps you involved in what's going on. They also upload pictures of every day activities. The teachers really care about the well-being of the children. At the beginning of our little one's attendance - the teacher sent a message that our baby was being extra sensitive that day, not his best day, and we were happy to go get him. (He was sick and feeling icky). We also like how caring the management team is - and how involved they are with day to day activities. We are happy to have found a spot for our baby at this organization. Highly recommended.

My son likes it here. The staff are knowledgeable and include parents in activities and education…read moreplanning. I like the the app to see what my son is doing and the convenience of quick and easy communication. Their hours are convenient for working parents and I noticed they rotate shifts staying late.

We loved TLT! Unfortunately, we had to pull our kids out at the beginning of the pandemic because I…read moream high risk but our two kids (2yo & 3yo at the time) LOVED it here! They do great activities with the kids and all of their employees are wonderful. It's unfortunate that someone gave a 1 star review just because of the fact that TLT charged a fee during Covid. They send out a very honest explanation and at the time were not being offered any special help /programs from the government as other businesses were. They were faced with a very difficult decision and instead of shutting down their doors and leaving tons of parents scrambling, they stayed opened and very transparent of their decision to charge. I was not thrilled about paying either but to me it was worth it and they really didn't have any other options. As far as the other woman that posted a bad review. It sounds like you're not going to be a "good fit" anywhere. If your child requires alone time, that's going to involve another staff member to supervise this child so that he/she can be alone. Not to mention a free space to do this in. Sounds like you should consider an at home nanny service instead of expecting a daycare to conform to your very specific, high level needs. I looked at her profile and she's given 1-2 stars to 4 other area day cares. At some point, you've got stop and think, "maybe it's not them....maybe it's me" I find the need to point this out because I don't think it's fair to TLT or inquiring parents looking at the ratings to base your decisions off two reviews that really aren't relavent to how wonderful this place truly is. Bottom line, our kids loved it here. The staff is incredibly generous and truly cared for our children. I've never felt more comfortable leaving my kids with anyone else than I have here so THANK YOU ALL!!

Love love love!!…read more This school and its staff is absolutely amazing!! Can't think of a better, fun and safe place I'd rather bring my 4yr old!! Highly recommend!!

I have proudly been able to call NGCC Andover my employment home for the past 20 years. It has…read morebeen and continues to be an amazing place to work, teach, and collaborate with fellow teachers. I have learned so much as an early child educator from the teacher mentors I have met along the way. As an employee I feel supported by management and my coworkers. I have had the joy and pleasure to be in the lives of some fantastic kids and families. Anyone looking to work in the early education field should consider a career at NGCC Andover.

My 3yr son has been at the Andover location for a little over a month and has had the best…read moreexperience. This transition was tough for him and myself as he had a horrible ending to his last daycare. I initially got a gut feeling when I toured which is why I chose it. I was overjoyed and pleasantly surprised with how consistently happy/friendly/caring the staff are day after day. I truly feel that my son is loved there everyday by all the teachers and management not just his primary teachers. And the management team appears flawless/kind and a pleasure to work with! I could go on but truly we LOVE it here that sums it up!