My son attended here from Mid-April until Mid-June. I signed a tuition agreement prior to enrollment stating it was $1760/month for 5 days a week, full days. I should have been charged $3,520 for two months of care and instead, was charged $4,465. That's just shy of $1000 over what I agreed to pay.
When I asked the director, I was told that I must've been sent an old tuition agreement, but that she didn't handle the paperwork.
I brought this to the attention of ownership via email, who has not responded to me in a week and a half. I have since filed a claim in small claims court. Being deceptive and stealing money from families is wrong and illegal. They will not respond to emails, but instead are quick to respond to the recent onslaught of negative Google reviews.
A comment from "ownership" in a Google review states they have changed ownership, and they have not. The business is currently owned by three sisters, one of who has stepped away from the business. It is still operated by two of the sisters, which does not qualify as "new ownership" in my eyes. This is just more deceptive behavior on BNGLC's part.
The staff at BNGLC was great while my son was there, but it is overwhelmingly apparent that they were understaffed and overworked. The absentee owners are not taking accountability, and instead are leaving families high and dry with no childcare due to sudden & unexplained closures, and no refunds for days childcare was not provided. Yet, they continue to advertise new enrollment at a slightly decreased rate, while ignoring the families they had enrolled and lost due to the sudden and unexplained closures. Ownership also states in a response to a Google review that they were closed for "maintenance". Nobody willingly closes a business for maintenance abruptly for a two week period.
They are easily THE most expensive childcare in the area and unfortunately with BNGLC, you don't get what you pay for. read more