I don't think I can say this enough. Stay clear of this apartment complex. I lived here for 4 years…read moreand the leasing office has always been terrible. After moving, I called to inquire about my deposit check that is expected to be refunded back to me. I spoke to Sierra Argon who proceeded to tell me I'm not receiving one even after the complex sent an email including amount that will be refunded. After asking Sierra why she provided false information on a recorded line. She hung up in my face and screened my calls. Forcing me to come up to the residence. Sierra continued her unprofessionalism by not allowing me to speak or ask questions regarding her information. Sierra is incompetent and unprofessional, save yourselves the headache.

The positive comments here are fake, the best thing about this place is the maintenance guys, they…read morealways fix everything next day, sierra or Cierra idk how to spell her name IS THE SINGLE MOST RUDE BITCH ON THIS PLANET idk how she still works here, she's extremely aggressive and always has attitude, I was gonna renew my lease but move into a 2 bedroom and she took almost 3 1/2 weeks to get me the lease agreement, she kept asking questions that are literally in all the paperwork, it was so bad that I actually decided to move to a new apt, everything else was very minor, bugs, broken AC, dirty ass pool and dirty apts. nothing too crazy just that chick in the office is horrible

***Review Update (lousiest $1045.00 you could ever spend on rent is here)…read more You may think this is petty, but please refer to my first review and pay no mind to the reviews that say they lived here for less than a year and a half because I've been here for over 4 and am counting the days until my lease is up. You will never have the same manager for over a year. Today I received a call this morning saying that I have a package at the office and that they close at 6 pm, so I left work to make it at 5:57 parked in the front parking lot. I see a woman leaving locking the door and asked her if they were closed and she said yes, so I asked her if she could let me get a package and she said "well you can try tomorrow at 7 because we close at 6" I told her that it was not 6 yet and if there was a way she could just open the door and she said she could not reset the alarm and she could not do it at all and I told her, but it's not even 6 and she had the nerve to tell me In a snobby way with a neck roll "well I'm sorry that I closed two minutes early" and my blood started to boil and I said "excuse me!!!??? Who is your manager???" Maybe I would have been surprised with her response when I first moved in, but as trashy and unprofessional as the is place is getting it didn't when she replied that she herself was the manager. Management along with other things is what is definitely wrong with this place, like how hard is it to do something as easy and simple as HONORING YOUR HOURS and let's not forget the bad work maintenance does.... I had my thermostat changed out last year because it broke and this is how they left my wall!!!

If you love hearing your neighbors argue, like living in trashy apartments that has had 3 shootings…read morein the parking lot in the last 10 months, faulty AC and water heater issues or an unresponsive office staff then look no further! This place is the place for you! If you however don't like any of those things, then stay FAR away from this property! They can't even be bothered to patch the bullet holes in the buildings.

Avoid! I've lived here 4 months reported the same water issue 5x it's still not fixed…read more Maintenance damaged my personal property complex will not take responsibility since I don't have video evidence. Terrible management.

I lived here twice, First problem I saw was dog feces pretty much every where, especially in the…read moredog park. No one picks it up Second time I lived here I have been eating up by mosquitoes from day one. I told Jimmy but he did nothing about it. My dishwasher was broke water would not drain and it stunk bad. They didn't replace it but they couldn't fix it. It's expensive for a mediocre apartment.

Don't waste your time here!…read more I applied for an apartment here on 8/11, I was told the process would take 5-7 days, and I was later informed I was approved via email and I only needed to provide one more document. On the very day I was supposed to sign the lease and move in Friday 8/22. management abruptly reversed their decision and denied me(I was told the decision had nothing to do with the last document they asked for.... Also during the whole process I had to continuously call and ask where they were in the process / did they need anything else from me, they did not reach out first for anything else needed until after I would call and ask if they needed anything. This wasted valuable time and left me in a last-minute scramble to find housing. Communication was poor, and the process felt misleading and unprofessional. If you're considering applying here, be cautious and have backup options, as my experience suggests they do not handle applications fairly or consistently

Peter is always there to assist me with his warm and caring attitude. Like all of the staff here…read more I've lived here for seven years and will continue to stay here because of the wonderful staff that you have employed. THANK YOU!

New resident here! I love this place so far. The amenities are amazing, who can say no to unlimited…read morechai latte during this season? The pool is beautiful, love the palm trees so much. I wish we moved during the summer so we could enjoy the pool but it's okay, there's always next summer. We found this place on accident actually, we came to visit a friend and were captivated by how clean and new the place was. My previous apartment was built in 1999 and had pest issues that were unsalvageable. So I immediately knew I wanted to live here next. I'm so glad we made the decision to come here. Front office staff are extremely friendly and professional. They are about their business but also very understanding, which is a rare quality that is undervalued at most places. Maintenance is prompt and very thorough as well. I knew I was in good hands when they followed my request to wear shoe covers. It's the little things that go a long way. I can't brag about my new place enough.

There is a trash problem that management refuses to properly deal with. This pile of trash appears…read moreevery weekend and attracts rats, birds, and raccoons to my apartment building.

Just so you know you can contact whomever you wish. But we did call both numbers. The Bellisma…read morenumber went straight to voicemail. And I looked up the Tesla number which no one answered. And asking him for further details. He didnt really cooperate on what we asked for. Very Very simple process and It wasnt going smooth due to all the errors on his part. Anyone who has a business would see that it is fishy. He should be more prepared in the future. Also Its not discrimination because hes not white. We gave him multiple chances after telling him what the issue was and he dug a bigger hole. Sorry for the inconvenience. Have a good Day. Show trimmed content

From the owner: We build places for people to connect, engage, and call home. When you live at LC Pflugerville,…read moreyou’ll find our community residents playing in our pet-friendly green spaces, enjoying co-working areas while sipping our favorite coffee or tea from chic Morning Ritual coffee house, lounging at our resort-inspired pool with food and drink from The Goat Bar and Restaurant, socializing with friends in open courtyards, or staying healthy at our on-site gym or through our sand volleyball leagues. We call it "The LC Difference," and you’ll be happy to call it home.

1-Star for the renewal process…read more Lived at this property for 2+ years - Maintenance staff is generally great. Some amenities are occasionally out - Pool has had closures, grill outages, etc., but honestly nothing too terrible or unexpected from an Apartment complex. Working with the Leasing Agents has been my issue - Both times that my lease was up, I was offered a much higher rate than what similar units are being listed for. The first time I just accepted the high rate, but this latest time I did not. I was offered $2000+ for a three month option, and $1675 for a 12 month option, and was told rates are non-negotiable. I therefore placed my notice, and see it listed online instantly for $1723 (3 months) and the 12 month option for $1432 - Validating my thought that the rate they offered me was too high. I contacted the office saying I would be willing to pay the $1723, but they still said I could not match it. So they are offering the unit for $1723 to anyone but me, and $2000+ just for me. Same with the $1675 versus $1432. Doesn't really make sense - As they're likely going to offer a free rent promo to whichever tenant moves in versus keeping an existing one, but it is what it is.

Great place to live, Ashley and her team have created a safe environment where people can work and…read morelive freely. Love how well kept these apartments are for the price point I say it's a win! Luxurious and well worth the money.

I had the pleasure of living here for 10 months and couldn't be more satisfied. I simply moved out…read moredue to needing to be closer to downtown, otherwise I would've continued my stay here because though the place wasn't perfect, anytime I had any issue, the property was able to remediate any concerns I had pretty swiftly. I've been in the Austin area for 9 years staying at various complexes and this has become one of my favorites where you can find a lot of value for the price you pay with spacious apartments, a nice pool, gates to secure the property, and great customer service from Roxanna and Adriana. Glad to have stayed here and will miss it!

Please read so that you make an informed review prior to leasing at this complex…read more I was trying to give the new management a chance to adjust since we got a new company managing us and I know patience is key. However, a lot of the same safety and cleanliness issues repeat themselves regardless of who comes in and manages this property. (This is the third company managing the property in about a year and a half) Around this time last year, my neighbors apartment was broken into and a large number of valuables were stolen. I didn't know there had been a break in at the apartment next to me, until Pflugerville PD showed up asking if I had seen any suspicious activity. "Presidium" said nothing regarding the specific incident. The complex's failure to make residents aware of the incident brings me concern for our community especially since the door was KICKED in. Then, the night before last, someone attempted to break into my car along with other cars on the property. I was never made aware by the complex that this had occurred. I only found out that someone tried to break into my car, because Pflugerville PD showed up at my door at 10:00 at night the evening after, asking if I wanted to file charges against the individuals who attempted to break into my car. Luckily, for me the individuals were not successful in their attempted burglary. First off, I was completely shocked at the fact that this occurred, since "Presidium" said nothing to me. To be clear, "Presidium" can not act as if they were not aware this incident occurred, because the video evidence the police got was from the complex itself. Again, the complex did not bother to notify me. The only notice I received was a generic email sent to the entire complex, expressing that residents should take safety precautions and keep their valuables safe, because "crime can make its way into any neighborhood". Nothing else. In no way did Presidium make their residents aware there was an attempted burglary on the property and that this was the reason for their email. As someone who has a degree in criminal justice, I can confirm for you, "Presidium Pecan District", that crime typically tends to make its way into neighborhoods where there is a lack of deterrence. This includes the fact that the gates are kept open and some of the doors in the building don't lock or close properly. We can do our part as residents and lock our doors, but if "Presidium" doesn't secure the property as they should then we (as paying residents) are still being put at risk due to the complex's failure to secure the property out of negligence. This is probably why, a few weeks ago, on two separate occasions someone was able to make their way into our building and bang my neighbors door and my door multiple times in the middle of the night. The first time that this occurred the vase by my front door was only toppled over. No biggie, No one was harmed. The second time this occurred, my vase was taken and left by my neighbor's door. My neighbor advised me he was worried he could have been struck over the head with the vase by the woman banging on our doors, but luckily she had been scared off by his dog when he opened the door to ask her to leave since she must have shown up at the wrong apartment. Presidium's lease agreement talks a lot about how they can't be held responsible for certain issues revolving around safety even if they occur on the complex. Based on this, and my own experiences while living here for over a year, I'm left to wonder if the complex is okay with sweeping issues like the break in or attempted burglary under the rug in front of the community, so that their pristine "luxury living" image is left untarnished, despite the property's negligence. There are additional measures the complex themselves could take to better protect our safety. The community should have been made aware that there was an attempted theft on the property, especially when multiple individuals were targeted. The stairs and hallways also tend to stay dirty, (obviously management does not make the staircases dirty themselves) but for the amount of money we are charged in rent, I do feel it is the complex's responsibility to ensure the entire complex is maintained this includes staircases being cleaned (on a routine basis ..not just every so often). It's unpleasant to walk up and down staircases that smell like trash or are filled with liquid and food stains. Yet, there is a huge focus on what our balconies look like so that the complex looks presentable from the exterior. I've seen the staircases and hallways cleaned maybe once a month. Overall, I feel "Presidium" could do a better job of focusing on the safety of their residents and the cleanliness of the interior of their buildings. I have added this review as a means of informing others and I truly hope "Presidium Pecan District" takes this as an opportunity to go forward with better securing the property.

The first year living here was not bad at all. As many of the reviews state, maintenance always…read morestays on top of things. However, things started to change after I renewed my lease and there was a management transition. I began receiving multiple noise violation notices claiming I was slamming doors. In reality, when the windows or screen door are open in these apartments, the front door slams very loudly, which seems to be a result of poor construction. Perhaps the foundation should be addressed. I then received a patio violation and this is what solidified not renewing my lease again. The notice stated that my balcony was in violation, and I would incur charges immediately if it wasn't fixed. I emailed management for clarification, as my balcony only had outdoor furniture. They responded several weeks later and said they couldn't find any record of a violation for my balcony. It only gets worse from here. Prior to moving out, management sends an extremely detailed list of cleaning instructions for the apartment, which I followed thoroughly. I took multiple days off work because I believe in the value of leaving a place better than you received it, which was done. Yet, I was still hit with an outrageous move-out charge. I tried to discuss these unfair and unjustified fees with management, but she was dismissive, to say the least. She told me that if I wanted to contact corporate, I should find the information on their website myself. When I reached out to corporate, the response was underwhelming. She even said they could've charged me more because I mounted pictures that left holes. Normal wear and tear that comes with living in a space for an extended amount of time. I do not have time to engage in endless back-and-forth with a company that preys on tenants, especially in such a tough economy. The issue was never being charged a move-out fee, which was communicated. The real problem is the business itself taking advantage of people over outrageous, and silly charges such as a crumb in the microwave. Do not move here -- the lower rent is not worth it. They love to respond to low reviews with the same canned message, claiming they want to talk, but it's all just lip service. Save your mental, time and money.

This place is awesome! From the ladies to the front desk, amenities, all the way to maintenance!…read moreGreat team. Even though Shadow is on the maintenance team, he shows you what southern hospitality is! He was very informative on his first visit. Management was very helpful to us through our situation. Apartments are very pretty. I feel as if they're a little pricey. My main complaint would be the invoice when we moved out. We paid 2 per deposits and it didn't go to the move out receipt!? Which is crazy because we were told they replace the carpet after EVERY tenant.. I would recommend but be careful and make sure you have money after your lease ends to pay them even more money.

If I could give this property -0000000000 stars I would. My background is in Property Management…read morefor the last 8-9 years. The way the staff tried to pull the wool over my eyes.... Let me start with the application/tour-T, the leasing agent at the time was helpful but never followed up with my client. She was told, she qualifies for 10 weeks free and the $1000 gift card. As it states on their website. The website never mentioned, 10 weeks free OR**** a $1,000 gift card. It said, &. So my client applied. A week later, the leasing staff quit, bringing in temps and an incompetent Manager and Assistant Manager... did ! mention the temp who typically is hired to answer phones, and NEVER did?! As a professional, I had to call this property back to back to back before someone answered or no one ever answered and no one ever returned our calls. When finally talking to the office, they tried to finally approve my client and then proceeded to... 1. Raise rents on her, 2. Say she only qualified for ONE SPECIAL and not all, because her unit was considered a "HOT UNIT" and was already a discounted rate so she couldn't get all three. When in fact, her unit was never a hot unit (other units were and she chose to not go for a $1400 2/2 because then she wouldn't qualify for the special. When they sent their "proof" that it was a HOT UNIT, it wasn't even the apartment she applied for. It showed a whole other apartment number... again, trying to pull the wool over our eyes. As a former, property management employee, assistant manager, and leasing agent... This is disgusting. I WILL NEVER REFER CLIENTS HERE YET FAMILY OR FRIENDS EVER AGAIN. No one answers the phones. Could you imagine working for a company and ignoring calls and not returning them? How professional!? At the time that someone applies, you pull the report and check what specials were being offered. Thank God I have screen shots of their website offering, 10 weeks free PLUS $1000.00 Gift Card... It was never, this or that. It was both. The rude, unprofessional Manager ALSO... dismissed my client today. Saying "I don't have time for this." My client drove into town to get everything squared away and she turned her away for a meeting? A meeting doesn't need to be top priority, your prospects and residents should be. Whoever is the Regional, yet the VP... you both are lacking as leaders. The apples do not fall too far from the Tree. Neither of you called me back and I've been calling since last week! Save yourself, save your time, save your money! The apartments are beautiful but everything else about this place as whole- The Company, the VP, the Regional, the Manager, the Leasing staff, THE DAMN TEMPS hired... a joke, and disgrace to the apartment industry. Ya'll should know better. "Great catch on the rent!" Tells you how much they don't have their shit together

If you acquire a disability after moving in you are completely bound to your contract and have to…read morepay an excessive amount of fees to move out. NO OFFER was given from the owner to move into an accessible unit. My daughter has sever back injury and we live on second floor, no elevator, so she is in danger if there is an emergency as she cannot get down the stairs safely on her own. With This complex there is no human value placed on us as residents in need.