Very well kept, close attention to detail for grounds, attentive maintenance crew, they are so…read morehelpful!

There is no compassion for the residents at all for one's that are have a hard time financially…read more Corporate doesn't care about the residents and if you tell them that they don't have any compassion. Al they say is I'm sorry you feel that way. They just care about money and not the families that are trying to keep a roof over their children heads. The manager and assistant manager actually cared about the residents. I do not recommend living here.

***Review Update (lousiest $1045.00 you could ever spend on rent is here)…read more You may think this is petty, but please refer to my first review and pay no mind to the reviews that say they lived here for less than a year and a half because I've been here for over 4 and am counting the days until my lease is up. You will never have the same manager for over a year. Today I received a call this morning saying that I have a package at the office and that they close at 6 pm, so I left work to make it at 5:57 parked in the front parking lot. I see a woman leaving locking the door and asked her if they were closed and she said yes, so I asked her if she could let me get a package and she said "well you can try tomorrow at 7 because we close at 6" I told her that it was not 6 yet and if there was a way she could just open the door and she said she could not reset the alarm and she could not do it at all and I told her, but it's not even 6 and she had the nerve to tell me In a snobby way with a neck roll "well I'm sorry that I closed two minutes early" and my blood started to boil and I said "excuse me!!!??? Who is your manager???" Maybe I would have been surprised with her response when I first moved in, but as trashy and unprofessional as the is place is getting it didn't when she replied that she herself was the manager. Management along with other things is what is definitely wrong with this place, like how hard is it to do something as easy and simple as HONORING YOUR HOURS and let's not forget the bad work maintenance does.... I had my thermostat changed out last year because it broke and this is how they left my wall!!!

Do not move here. THE worst apartments I have ever lived in. April, in the office is very rude and…read moreunprofessional. Don't expect her to get back to you about any concerns you may have. It's Tx law to give a 48 hr notice to enter a unit but they had a company banging on our door multiple times to come in without notice to check for damage from the snow storm TWO WEEKS after if happened. Cops are there about three times a week. Two shootings in one year, loud music all the time, people revving engines all night. I am beyond happy to be out of there!

Avoid! I've lived here 4 months reported the same water issue 5x it's still not fixed…read more Maintenance damaged my personal property complex will not take responsibility since I don't have video evidence. Terrible management.

I lived here twice, First problem I saw was dog feces pretty much every where, especially in the…read moredog park. No one picks it up Second time I lived here I have been eating up by mosquitoes from day one. I told Jimmy but he did nothing about it. My dishwasher was broke water would not drain and it stunk bad. They didn't replace it but they couldn't fix it. It's expensive for a mediocre apartment.

My husband and I have lived here for over 8 years now and I highly recommend it! Angela (manager)…read moreis awesome! Office is always patient and kind. Maintenance is handled in good timing. Sure, non emergency things might take an extra day, but when you have an emergency, they are there to handle it quickly and competently! When the maintenance folks are doing something outside and see me needing help getting garbage carried, etc, they are quick to offer a hand! I know some of the people that work here also live here, and it really makes it feel like a neighborhood that is invested in its outcome. The grounds are amazing. The pool area looks like a high priced vacation spot. The gym has great equipment as well as steam and dry sauna in locker rooms. (That is one thing I'd change, so my husband and I could sit together.) The new dog park is my favorite spot, though. The agility equipment wears out my doggo and he adores it! Having such a nice place to sit, have coffee, and relax for a bit is a huge thing to me. We have had neighbors that have become family. We have had neighbors that are now friends. We have had other neighbors that aren't our favorite, but we've never had a "neighbor problem". I love the times the pool is busy with neighbors laughing and hanging out. I love the diversity of the population here. Occasionally the office will have a community event with pizza and music. Those are so much fun! It is great to find new friends! We recently decided that we like it enough we moved to a larger unit. Management was wonderful with making it a smooth transition. I wish I could give 4.5 stars, because I think perfect reviews can be suspect, but I wouldn't drop it to 4 stars! I really do love it here!

I absolutely love River Horse Ranch 2! Angela, Liz, and Michaela are always friendly, helpful, and…read moreprofessional. The maintenance team is awesome too--they're dependable, responsive, and always do a great job. I'm very happy to call this community home and highly recommend it!!!

We moved into The Dalton in the summer of '24 and overall it's been a great experience. Every…read moreapartment complex comes with their own fair share of issues but I'm thankful we haven't had many. Our unit layout is very spacious, the appliances are newer models and they're just pretty apartments in a great location. We're minutes away from Walmart, HEB, lots of food establishments and quick access to IH-35 or the Toll. They take very good care of the property and I want to say that they cut the grass almost every Monday at 7am (will surely wake you up lol). The pool/main office area is beautiful and gives resort vibes. There are two gyms... one with treadmills, elliptical machines, weights, etc. And the other has cycling bikes, a large mirror with an interactive TV where you can select workouts to do. Like I said, we haven't had many issues but I would say that ants can sometimes be an issue but when requested pest control will stop by. We haven't had to call for maintenance often but when we have they promptly came by and resolved our issue. Our main issue are our upstairs neighbors who have no regard for others. We've reported the issue but we realize that's kind of outside their control and there's not a whole lot they can do. We love that they hold little events just about every month. On Mothers Day and Fathers Day they gave out small gifts, one afternoon there was a Pizza Social, they've given out breakfast (Chick-fil-A once) at the main gate a few times, they arrange for Food Trucks to come to the property every so often (I had a Lobster Roll one evening) and most recently they held a Summer Pool Party. We were very impressed with that gathering. It brought the community together for swimming, fellowship, music and food. They served Chicken, Burgers, Mexican Street Corn, Snow Cones and some amazing Drinks. Overall, we've enjoyed our time here so far!

I moved into The Dalton back in December 20 23 and from start to finish the management team and…read moremaintenance staff have been A+. I chose this property with the help of an apartment locator. The day I did my tour, I fell in love with the property. The grounds and amenities are top-tier. The apartments are very modern and sleek, which gives for a very chic look if that's what you're into. There are so many things that I absolutely loved about this property from the neon lights shining from inside of the pool to waking up in the morning and seeing the management team, giving out free Chick-fil-A breakfast and then coming home and seeing some of my favorite locally owned food trucks servicing our property. Any issues Or concerns, The management staff and maintenance team were right on top of it. We also have an On property officer Serving our community. This property will always have a special place in my heart. It helped to change my life with its beautiful gym that I absolutely fell in love with, and the Nice people. Thank you, Dalton for such great memories. I will miss you guys. K. Holiday

Just so you know you can contact whomever you wish. But we did call both numbers. The Bellisma…read morenumber went straight to voicemail. And I looked up the Tesla number which no one answered. And asking him for further details. He didnt really cooperate on what we asked for. Very Very simple process and It wasnt going smooth due to all the errors on his part. Anyone who has a business would see that it is fishy. He should be more prepared in the future. Also Its not discrimination because hes not white. We gave him multiple chances after telling him what the issue was and he dug a bigger hole. Sorry for the inconvenience. Have a good Day. Show trimmed content

From the owner: We build places for people to connect, engage, and call home. When you live at LC Pflugerville,…read moreyou’ll find our community residents playing in our pet-friendly green spaces, enjoying co-working areas while sipping our favorite coffee or tea from chic Morning Ritual coffee house, lounging at our resort-inspired pool with food and drink from The Goat Bar and Restaurant, socializing with friends in open courtyards, or staying healthy at our on-site gym or through our sand volleyball leagues. We call it "The LC Difference," and you’ll be happy to call it home.

If i could give these apartments a 0 rating i would. The amount of things that have happened while…read moreliving here is actually insane. And the leasing office people literally have no sense of urgency. Number one, our vehicle got stolen , and can you guess why. Since living here for the past year, the gates have been broken and never fixed. They are open 24/7 and they wanna worry about charging me an additional charge because of how i placed my trash outside without the trash bin??? Yea okay seems like theyre focused on fixing the wrong things. As our lease is FINALLY coming to a end, they "fixed" the gates but they dont open when you use the gate remote. Second, i had a package delivered into the mail room and when I went to go retrieve the package, it was not there. I called the leasing office to see if they can check the cameras to find who might've taken my package and they basically said that there is no cameras in the mail room but only where the amazon hubs are at, mind you this camera is literally facing ONE WALL of the mail room. No cameras facing where you come in and out but one facing only one side. They told me they couldnt help me??? Third, when it came down to getting a garage, they gave me a remote to a garage that was already taken by somebody living here. Talk about a mess!!!! This is few of the many things that have happened while living here and i DONT recommend!!!!

1-Star for the renewal process…read more Lived at this property for 2+ years - Maintenance staff is generally great. Some amenities are occasionally out - Pool has had closures, grill outages, etc., but honestly nothing too terrible or unexpected from an Apartment complex. Working with the Leasing Agents has been my issue - Both times that my lease was up, I was offered a much higher rate than what similar units are being listed for. The first time I just accepted the high rate, but this latest time I did not. I was offered $2000+ for a three month option, and $1675 for a 12 month option, and was told rates are non-negotiable. I therefore placed my notice, and see it listed online instantly for $1723 (3 months) and the 12 month option for $1432 - Validating my thought that the rate they offered me was too high. I contacted the office saying I would be willing to pay the $1723, but they still said I could not match it. So they are offering the unit for $1723 to anyone but me, and $2000+ just for me. Same with the $1675 versus $1432. Doesn't really make sense - As they're likely going to offer a free rent promo to whichever tenant moves in versus keeping an existing one, but it is what it is.

I had the pleasure of living here for 10 months and couldn't be more satisfied. I simply moved out…read moredue to needing to be closer to downtown, otherwise I would've continued my stay here because though the place wasn't perfect, anytime I had any issue, the property was able to remediate any concerns I had pretty swiftly. I've been in the Austin area for 9 years staying at various complexes and this has become one of my favorites where you can find a lot of value for the price you pay with spacious apartments, a nice pool, gates to secure the property, and great customer service from Roxanna and Adriana. Glad to have stayed here and will miss it!

Please read so that you make an informed review prior to leasing at this complex…read more I was trying to give the new management a chance to adjust since we got a new company managing us and I know patience is key. However, a lot of the same safety and cleanliness issues repeat themselves regardless of who comes in and manages this property. (This is the third company managing the property in about a year and a half) Around this time last year, my neighbors apartment was broken into and a large number of valuables were stolen. I didn't know there had been a break in at the apartment next to me, until Pflugerville PD showed up asking if I had seen any suspicious activity. "Presidium" said nothing regarding the specific incident. The complex's failure to make residents aware of the incident brings me concern for our community especially since the door was KICKED in. Then, the night before last, someone attempted to break into my car along with other cars on the property. I was never made aware by the complex that this had occurred. I only found out that someone tried to break into my car, because Pflugerville PD showed up at my door at 10:00 at night the evening after, asking if I wanted to file charges against the individuals who attempted to break into my car. Luckily, for me the individuals were not successful in their attempted burglary. First off, I was completely shocked at the fact that this occurred, since "Presidium" said nothing to me. To be clear, "Presidium" can not act as if they were not aware this incident occurred, because the video evidence the police got was from the complex itself. Again, the complex did not bother to notify me. The only notice I received was a generic email sent to the entire complex, expressing that residents should take safety precautions and keep their valuables safe, because "crime can make its way into any neighborhood". Nothing else. In no way did Presidium make their residents aware there was an attempted burglary on the property and that this was the reason for their email. As someone who has a degree in criminal justice, I can confirm for you, "Presidium Pecan District", that crime typically tends to make its way into neighborhoods where there is a lack of deterrence. This includes the fact that the gates are kept open and some of the doors in the building don't lock or close properly. We can do our part as residents and lock our doors, but if "Presidium" doesn't secure the property as they should then we (as paying residents) are still being put at risk due to the complex's failure to secure the property out of negligence. This is probably why, a few weeks ago, on two separate occasions someone was able to make their way into our building and bang my neighbors door and my door multiple times in the middle of the night. The first time that this occurred the vase by my front door was only toppled over. No biggie, No one was harmed. The second time this occurred, my vase was taken and left by my neighbor's door. My neighbor advised me he was worried he could have been struck over the head with the vase by the woman banging on our doors, but luckily she had been scared off by his dog when he opened the door to ask her to leave since she must have shown up at the wrong apartment. Presidium's lease agreement talks a lot about how they can't be held responsible for certain issues revolving around safety even if they occur on the complex. Based on this, and my own experiences while living here for over a year, I'm left to wonder if the complex is okay with sweeping issues like the break in or attempted burglary under the rug in front of the community, so that their pristine "luxury living" image is left untarnished, despite the property's negligence. There are additional measures the complex themselves could take to better protect our safety. The community should have been made aware that there was an attempted theft on the property, especially when multiple individuals were targeted. The stairs and hallways also tend to stay dirty, (obviously management does not make the staircases dirty themselves) but for the amount of money we are charged in rent, I do feel it is the complex's responsibility to ensure the entire complex is maintained this includes staircases being cleaned (on a routine basis ..not just every so often). It's unpleasant to walk up and down staircases that smell like trash or are filled with liquid and food stains. Yet, there is a huge focus on what our balconies look like so that the complex looks presentable from the exterior. I've seen the staircases and hallways cleaned maybe once a month. Overall, I feel "Presidium" could do a better job of focusing on the safety of their residents and the cleanliness of the interior of their buildings. I have added this review as a means of informing others and I truly hope "Presidium Pecan District" takes this as an opportunity to go forward with better securing the property.

I could say I could recommend this place but after shopping here and just feeling the whole vibe of…read moreit I just don't like it. There's some workers that do not know what they're doing and they want to be rude to customers. They are just trying to ask questions and get helped. I definitely recommend Wolf Ranch in Georgetown y'all. Stone Hill please do better.

Overall, this apartment complex is okay, but I won't be renewing my lease…read more The biggest issue has been the marijuana smoke. Almost every night, smoke comes into my apartment through the vents from other units. I've submitted multiple complaints, but it never seemed like the issue was taken seriously or resolved. It's frustrating when your apartment regularly smells like someone else is smoking. What made it even more frustrating was that, during the same time, management seemed much more focused on enforcing things like trash can rules than addressing an issue that was directly affecting residents' quality of life. It felt like the priorities were a bit out of balance. The staff has generally been friendly, and the property itself is decent. However, the ongoing smoke issue has been enough for me to decide to move elsewhere when my lease is up. I hope management takes concerns like this more seriously in the future.

We just moved in and so far we ARE SO HAPPY LIVING HERE! 1st the staff is so friendly and the tour…read morewent great! The ladies at the office work very hard and they all are amazing! Once you move in, you get a direct line to talk to the office but before then a lot of phone/email communication is through AI. They have lockers for packages and mail rooms on both sides of the apartment complex. The grounds are very well kept and the trash valet is picked up very promptly. I have seen complaints on reviews about the sidewalks or the hallways being caked with stains and that's because residence do not put out the gray trash cans that they are given. They just put out their trash on the floor in the Texas heat and they leak and they get everywhere so that's on the residence. That's not on the staff just saying lol If you are handicap though, I do wanna let you know that they don't have any elevators so you'd wanna make sure that you're living on the ground floor. It also has a policy of 1 car per apt (I'm from California so I'm used to that) lol if you have a second car, you have to purchase a garage which honestly I think is very reasonable. You can also purchase a garage for storage if you'd like! Your guest can park on the street. It is safe and very well lit especially at night or just register their car so they don't get towed. It's very simple. It is family friendly and pet friendly! They have some small dog parks. There is a playground lots of barbecues. The pool is absolutely beautiful!! a very nice clubhouse and also a fabulous gym! We moved to Pflugerville because Austin is just getting way too expensive and you cannot beat the price. Also, it's in a nice area lots of shopping and dining around!! Me and my fiancé are thrilled so far and we're very excited to live here. Also, it was the best move-in ready experience we've ever had and we've been living in apartments for over a decade together! Thank you Abbey Haus staff!

If I could give this property -0000000000 stars I would. My background is in Property Management…read morefor the last 8-9 years. The way the staff tried to pull the wool over my eyes.... Let me start with the application/tour-T, the leasing agent at the time was helpful but never followed up with my client. She was told, she qualifies for 10 weeks free and the $1000 gift card. As it states on their website. The website never mentioned, 10 weeks free OR**** a $1,000 gift card. It said, &. So my client applied. A week later, the leasing staff quit, bringing in temps and an incompetent Manager and Assistant Manager... did ! mention the temp who typically is hired to answer phones, and NEVER did?! As a professional, I had to call this property back to back to back before someone answered or no one ever answered and no one ever returned our calls. When finally talking to the office, they tried to finally approve my client and then proceeded to... 1. Raise rents on her, 2. Say she only qualified for ONE SPECIAL and not all, because her unit was considered a "HOT UNIT" and was already a discounted rate so she couldn't get all three. When in fact, her unit was never a hot unit (other units were and she chose to not go for a $1400 2/2 because then she wouldn't qualify for the special. When they sent their "proof" that it was a HOT UNIT, it wasn't even the apartment she applied for. It showed a whole other apartment number... again, trying to pull the wool over our eyes. As a former, property management employee, assistant manager, and leasing agent... This is disgusting. I WILL NEVER REFER CLIENTS HERE YET FAMILY OR FRIENDS EVER AGAIN. No one answers the phones. Could you imagine working for a company and ignoring calls and not returning them? How professional!? At the time that someone applies, you pull the report and check what specials were being offered. Thank God I have screen shots of their website offering, 10 weeks free PLUS $1000.00 Gift Card... It was never, this or that. It was both. The rude, unprofessional Manager ALSO... dismissed my client today. Saying "I don't have time for this." My client drove into town to get everything squared away and she turned her away for a meeting? A meeting doesn't need to be top priority, your prospects and residents should be. Whoever is the Regional, yet the VP... you both are lacking as leaders. The apples do not fall too far from the Tree. Neither of you called me back and I've been calling since last week! Save yourself, save your time, save your money! The apartments are beautiful but everything else about this place as whole- The Company, the VP, the Regional, the Manager, the Leasing staff, THE DAMN TEMPS hired... a joke, and disgrace to the apartment industry. Ya'll should know better. "Great catch on the rent!" Tells you how much they don't have their shit together