Got us what we wanted, the day they quoted it, at an appropriate price. Highly recommended!read more

Same day, a free estimate was provided. However, two technicians came out and surveyed the…read morenecessary repairs and replacements. After explaining to the young lady, "Maddie," on the phone that I only needed the torsion springs replaced and provided precise measurements for the parts, she said no problem. Our technicians are fully stocked and can replace them on-site if I agree to the price. Once the technicians arrived, they examined everything and stated that they would have to install a conversion kit. However, this was not what I had requested nor what Maddie had suggested could be done. The conversion kit parts and labor would cost just over $1,200.00, sir. Unfortunately, the complete conversion kit costs $287.00, and the total labor hours are limited to two hours. Therefore, $1,200.00 minus the parts ($287.00) equals $913.00. Subtracting the labor (2 hours) from $913.00 gives us $456.50 per hour. I'm sorry, but that's certainly not good business practice. And certainly not what an average garage technician gets paid even if you split the 456.50 between the techs. 228.25/ hr is still nowhere near what garage techs get paid around this area. Made a call as soon as they left to another company "The door guy" same kit , same service $636.00 after parts labor and taxes.

I would highly recommend this company. Used them 2 yrs ago and the man that came, had our door…read morefixed in an hr! We had to call them again yesterday. They didn't have any techs available, so Adam, the manager, came out himself early this morning so we wouldn't have to wait to get it fixed. Adam was super nice, and very knowledgeable. and had our door fixed quickly and it works great. He didn't try to sell us a bunch of stuff and only charged us for what was fixed, which was very reasonable. To know they stand behind what they fix makes it even better.

Highly recommend this company. Best service and the techs came on time and explained everything…read morethey were going to do and fixed all the issues. No up charges . We have them at our house every year to make sure all is doing well.

Tom is super friendly & reliable!! I called for a service and he called me back soon after. I…read moredidn't get to the call on time but he did leave a voicemail and even texted me. He was quick with his responses .. gave me a date and time when he could come out to the house & he did just that! Mind you, he gave me his business card as soon as we met .. professional!! Thanks for the quick service & good luck with everything

Had a torsion spring blow apart on me Monday night, I called The door guy the next day and…read moreunfortunately it went to vmail, but Tommy called me back in about 10 minutes. So leave a vmail! I explained I needed a replacement spring done, and after a few questions, texting some photos, he determined that the one spring I had wasn't enough, and even quoted me a price over the phone. Showed up the next day ONTIME! Did the springs, found a frayed cable, and serviced the rest of the door. Runs quieter and smoother. Same flat rate he quoted (very reasonable) and was pleasant to work with. His wife collecting payment over the phone was equally pleasant to work with. WOULD RECOMMEND!!!

My garage door was bucking while closing so I thought it might be a broken spring. The service men…read morearrived promptly and noticed immediately that it was not a broken spring but rather a loose bolt on the closing mechanism which took them only 5 minutes to fix by putting a lock washer on the bolt. This was apparently an error when the mechanism was first installed. They were very happy they found the problem so quickly and joked that a blind man could have noticed the problem which I found to be offensive. I think the proper thing they should have done in this case was to chock it off to customer good will rather than charge me the full fee for a service call. They did not take responsibility for that error, so I will not use them again.

These folks have helped us out so much I don't know where to begin. Our double door is large, the…read moreopener is old, and it gets a lot of use. I work out of state a great deal and on at least two occasions it would have been easy to talk me into an expensive replacement unit. Instead the Lewin Yount repair team made simple and necessary repairs, charging us only for the service call. This has saved us hundreds of dollars, and it's made us customers for life. I recommend them without hesitation, they are a strong and reputable company. And as regards the unhappy customer from 10/23, I despise liberals myself, but L-Y would have my business going forward even if they came out in support of Bernie Sanders! These guys do good work and stand by their service. 5 stars!

Mike was incredibly friendly and generous, taking the time to explain everything that was going on…read morewith my garage door. The service was very fast, and I'll definitely be using his services in the future.

Mike was excellent in replacing the broken torsion spring on my garage door. Professional, very…read morequick, and he was happy to answer my questions so that I could do the repair myself next time if it happens again. I like to do-it-yourself when I can, but this was worth every penny for the peace of mind.

We had a spring break on our home garage door. We called and they came out the same day in a few…read morehours. They make their own springs off the truck. He replaced both springs and was done in about an hour. Happy with the service and price was competitive. Many people were surprised when I told them how fast they responded as they are a larger company in the area.

Pretty good price. Really good service tech. Professional. Went right to action and made the repair…read morereally quickly.

I dropped by not knowing it was new owners. I was greeted by a gentleman who was clueless. I…read morehanded him 2 keys and he stammered until help arrived. I made keys for many, many years and know what should be charged. An old Ford ignition key that I made for $2.50 cost me $8. A single sided Yale key that I made for $1.25 cost me $3.50. Robbery in the highest degree. On top of that the Ford key had a plastic top and they made it without. They should have asked. Fool me once shame on me.

Fantastic work! I needed my door modified to accommodate a Yale smart lock. Brad was early, fast,…read moreefficient and the lock works great. Furthermore, he did all of that for a great price. Brad was friendly and he went out of his way to make sure that I knew how to use the lock. Thanks for making the drive from Winchester to the Luray area to help setup the lock!

Fantastic! The torsion spring on our garage broke and we couldn't get out of the garage. We…read morecalled Diamond and they offered to come out on a Sunday. It would have been an emergency charge added but we were able to wait an extra day. They showed up on time, fixed the spring, gave us some info and advice on the old vs the new and were on the way fast and easy! Well done!

They came and helped us with our door about 2years ago. We called them again and we are at 72 hours…read moreof no response. We are going to now go and use a different company. Their facebook page also shows many others stating the same thing.

Very nice people and great customer service, but I'm not sure about the quality of glass they…read moresource. After replacing windshield in January of 2023, I started getting errors regarding my Truck's radar and collision system. Toyota dealer unable to calibrate. Their computers say glass clarity is the problem. So now I have to buy yet another windshield in less than 6 months. If your vehicle has radar and advanced sensors behind windshield- DON'T GO CHEAP!! Just get factory windshield. Pays off in long run

I had a windshield replaced about a year and a half ago, and thought the service was great…read more However, I wrecked that car, and decided it was time for a DIY removal of the windshield, to put into another of the same model that I bought. (It had a cracked windshield.) When I started removing the windshield that these people had installed, I found they had done a VERY poor job. Most of the right edge and bottom edge was NOT glued in place. I could see daylight where solid sealant should have been! There was only about 3 inches, total, securing the right edge, and perhaps 8 inches securing the bottom edge. Why is this bad? In modern cars, the windshield is glued in place with a specific urethane glue, and once cured, this becomes part of the structure of the vehicle, helping to keep the roof from collapsing during a rollover. This lack of urethane would have allowed the windshield to pop out and the roof collapse, a serious safety hazard. This shoddy workmanship was concealed by the rubber gasket that goes around the windshield, so I didn't see it until we removed it in preparation to removing the windshield. STAY AWAY FROM THIS PLACE!