Upsell, upsell, upsell. Price quoted for a simple spring replacement was absolutely outrageous. I found a professional, quality, fully-licensed repair service for less than half was Door Serv Pro was asking. From the moment the technician walked up, he started looking for things to replace other than what actually needed to be replaced. Beware and get a second quote before using this company. read more

I would highly recommend this company. Used them 2 yrs ago and the man that came, had our door fixed in an hr! We had to call them again yesterday. They didn't have any techs available, so Adam, the manager, came out himself early this morning so we wouldn't have to wait to get it fixed. Adam was super nice, and very knowledgeable. and had our door fixed quickly and it works great. He didn't try to sell us a bunch of stuff and only charged us for what was fixed, which was very reasonable. To know they stand behind what they fix makes it even better. read more

They were prompt, worked quickly, and didn't try to sell us what we didn't need. They found an inexpensive correction and corrected an issue with the original installation from 12 years ago! Very pleased read more

Highly recommend this company. Best service and the techs came on time and explained everything they were going to do and fixed all the issues. No up charges . We have them at our house every year to make sure all is doing well. read more

technician came to the house without a ladder wanted to use my ladder tried to sell me a new opener for $850.00 which was operating just fine tried to get me to pay $450.00 to reattach the anchor of the running chain tried to see things not asked for At the end he wanted cash only which I refused BEWARE OF THIS OUTFIT THEY ARE SEEKING ALL YOU MONEY USE SOME ONE ELSE VERY BAD EXPERIENCE read more

same day visit. everyone was so nice...over the phone and in person. they called to let me know they were on their way after a visit to the gas station. then asked me if i wanted a coffee or anything! tech was so knowledgeable and explained everything i wanted to know about how garage door works and what went wrong. they swept up the glass from the window i broke and took it away rather than add it to my trash bin. said they cant order directly from my door's manufacturer but if i get a new panel myself, they can install. they didn't leave until they were sure they had answered all my questions and (temporarily) fixed my door to my satisfaction. great experience! read more

We were very impressed with how courteous, knowledgeable and professional the technician from Door Serve Pro was. He came out on time, researched the problem, diagnosed not only what was wrong but why we had a problem. The original springs were not the proper strength for the weight of our door. He also advised us on selecting a new garage door opener and did not try to sell us what they. When he came back and installed the new springs and the opener which we acquired ourselves, everything went smoothly. Great job! read more

Recent job summer, 2024, at my residence. I was worried I might need to replace entire garage door, motor, and track system mechanism. Nevaya in office set up promptly an estimate visit and advised me that the technician would have fully equipped truck and, if repairs/replacement parts, only, would be necessary; he'd, likely, be able to do the job same day. Nathan was prompt, knowledgeable, advised me that the door and motor did not need to be replaced, YAY! He discussed the issues, options, and worked up an estimate on the spot. We agreed, signed; and he got right to work, finished up with a couple of hours! He left the job site neat. I appreciate this company's integrity and workmanship. read more

Good quick service for broken springs replacement and new garage door motor. Glad to have phone enabled door opener. Worth it!

Everything about Door Serv Pro was top notch. Derrick came out and installed two new spring coil systems. He was extremely knowledgable and friendly. Thank you! read more

I initially messaged Paul because my garage door wouldn't close and it made so much noise. He sent a young man over the next day and he fixed it! The door closed and he replaced the broken button at no charge. I couldn't believe it. I asked him about the noise, since it seemed the door was just noisy. He explained it was an old door and there was a warp in a section. He explained there was a newer door, same color and identical that I could replace it with. He never tried to sell me on a new door but I was pretty tired of the noise. I placed an order for a new door and within a few days it was installed. I also had a mix up with the HOA but Paul resolved it within hours and my door went up. I'm super happy and 100% recommend Paul for your garage door needs. read more

Phillip was on time, knowledgable, and professional. he performed the work quickly. he gave me quotes on changing out my 22 year old doors and springs and answered all my questions. He was helpful when I asked if our original door opener would work with the new system. read more

I have 2 garage doors, each with a spring needing replacement. Their website listed one of their services as 'broken spring replacement' and their Yelp listing also listed 'spring installation'. When scheduling, I also clearly told their representative that I wanted existing springs replaced. I was therefore quite surprised that the responding technician told me upon arrival that they don't service doors with spring systems. Instead, he tried to upsell me with a new torsion bar system installation. Yes, the torsion bar systems are superior, but my springs usually last 10-12 years and I wasn't ready to upgrade at this point. I'm not out of any money, but they wasted my time and theirs. I gave 2 stars because they did respond the same day and were polite. read more

I had a great experience with Paul and his crew at Door Serv Pro. I had 2 garage doors that had no garage door openers, and 1 of them had a broken spring. I emailed Paul, and he replied very quickly. The appointment was scheduled quickly. The installers arrived on time. They were just as friendly as Paul was. They replaced the old "regular" springs on both doors with new torsion springs, and they installed 2 garage door openers. After they left, I noticed that 1 of the lights was not going out. I emailed Paul, and again got a response within minutes. He had guy come out the next day to replace one of the motors. That installer (different guy) came out and did his thing. Looked like it was working, but by later that day, I could tell the problem with the light still existed. Once again, I emailed Paul, and he replied within minutes... apologizing profusely for the ongoing issue. He came out himself and looked things over. He scheduled the original installer to come back out and replace the controller on the wall. That did the trick! All of this took about a week, but Paul was there every step of the way. I cannot say enough about how awesome he is. His crew is great too. I think my technical issue was pretty rare, but Door Serv Pro was there for me. They have AMAZING service. I will 100% recommend them to everyone. read more

I used these guys a year ago to repair my Garage door. The young guy that came out was great and he unsold me on a new torsion spring with a warranty. Fast ford a year and the cable on the garage door broke. I called to get service and they told me it would be at no cost because it was under warranty. So a few days later a technician came out and not even there for 5 minutes and he says it going to cost 189.00. My wife told him that it was under warranty and that is when he said that the metal was compromised by urine and he couldn't complete the job. He was charging me because 2 of the rollers came off track. I told him they came off track because the cable broke. Needles to say I did the repairs myself in less than an hour once I got the cables off amazon. I will need a new Garage door at some point but I won't use these guys. I also got a call from Adam the Qc manager stating he wanted to keep my business. I called back left a message with customer service and I have yet to hear from him and it's been about a week and a few days. read more

Absolute professionals, reasonably priced, and quality work. My garage door was a trac-home piece of garbage that never worked correctly and always had issues. I called Door Serv Pro, got to speak to an actual human, immediately, who got me a price and delivery within 1 hour of my call. Installation was done on time, the door looks and works awesome. If you want it done quickly, reasonably and correctly, these are the people. read more

We called about an issue with our garage door, and heard back from them within a couple hours. We scheduled an appointment, and received a text when they were on their way. They quickly diagnosed/fixed the problem, and our door is now working perfectly! Great customer service! read more

Rarely do I leave a review but for sure this one was necessary. Paul was the best. Answered all of our many questions and was professional in all of our communications. My new door was installed today and it's absolutely beautiful. We are so pleased with our new garage door. The installers were super nice and professional. From the beginning of my first email to Paul to the actual end of the install was absolutely great. I can't say enough good stuff about these folks. Their price was great, service was great and it's an absolutely beautiful door. If you're on the fence about using doorservepro just do it. You won't be sorry. read more

We had Paul come within 1-2 hours of calling. Wife bumped the edge of the track of garage door, steering a bit off to widen the walk space between car and wall. He straightened it promptly--amazingly! It works now. From Friday afternoon anxiety to a quick return to normal! We had Door Serv Pro help us once before and it was just as professional, reasonable in cost, and efficiently done. A permanent place on our home repair Rolodex/iPhone. read more

My garage door opener wasn't working properly so I called DoorServPro. They scheduled me quickly, told me when they were going to arrive, told me how much to expect, told me they were on the way, arrived when they said they would. After fixing what turned out to be a relatively minor problem the technician, Cody, checked out the system thoroughly, did some basic maintenance, gave me some great information about keeping things in shape, charged me what had been quoted. I'm happy to recommend them. read more

We have a 2 car garage and one door did not work and the other needed a remote. Called Door Serv Pro and they responded within the hour after looking them up on Home Advisor. We ended up replacing both garage door openers, Cam came out and replaced both, he was professional, and answered our questions. We would recommend them to anyone for garage door service! GREAT JOB GUYS! read more

Worked with Paul in scheduling and setting up the install. He spent a lot of time answering all my questions and with a great attitude. Install went great, door works good. Couldn't have asked for a better experience. read more

This business is run very professionally. I contacted them one morning, they were at my house before 11:30 (which is the time we scheduled) and he had the job done in less than 10 minutes. The company I got my garage door from could not accommodate until the following week and would not schedule a time (they said between 8:00 & 5:00). I would highly recommend Door Serv Pro and they will be my "go to" company from here on out. Thank you Door Serv Pro!!! read more

My garage door messed up right before we got all the snow. I was worried because no one could get out in time. They were able to get out very fast and fix my door. Thanks door serv pro for saving my garage from flooding!! read more