I am a real estate agent and was very impressed with Chris, he came out to the property on last…read moreminute call, (2 hours before closing) he inspected repairs that were completed by a contractor. Chris was very professional, went through all the areas that needed testing/inspection, he made great recommendations and saved our deal by providing my buyer the true report and peace of mind needed before making the biggest purchase of her life. Chris, knowing we were closing within hours, sat in his company vehicle and prepared the report for my buyer for her to have before heading back to his office. Thank you Chris for putting my buyer's needs first and for providing excellent service.

This home inspector left a mess in our bathroom, mostly damp toilet paper piled up on our jetted…read moretub. His report was full of alternate findings (listing that he observed this, that, and/or the other) so we had no way of knowing what he actually saw. He complained that, among other things, our crawlspace had been used for storage, and our screens were missing (they were all in the basement, right next to the utilities that he photographed). He made several findings that were completely and objectively without evidence. For example, he apparently mistook some grit/small rocks under our jetted tub for mouse droppings and alleged we had a mouse. This mistake could only have been made by a total lack of care.

As an update to my original review, Quinton came to my house to review the issues we've been having…read morefree of charge. Not only that, but he traced the leak we've been having to the potential source. This all took about two hours. He didn't have to do that, and it was much appreciated from my perspective. He was very punctual and also reviewed the quotes we were given for repairs and gave us advice concerning the contractor's recommendation and price. This was very helpful since the leak was potentially a plumbing issue rather than a roof issue and we had roofers telling us otherwise and charging us an arm an a leg for a roof repair that was clear would not solve the problem after reviewing it with Quinton. He also gave us recommended companies for the repairs we needed and walked us through how to repair several things ourselves for little cost. My husband and I just assume the worst when drywall joints start cracking, and sometimes (in our case) it can be corrected with caulking and some very specific putty tape. Neither of us are very handy so we need the additional advice and consultation from an outside resource. His input took a lot of stress and concern off of my husband and me. So while the house is not without its problems, he saved us a boatload on the repairs and took the time to review everything with us in person. Some advice for future home owners was to have the inspector come out for the REinspection, not just the inspection. That way you're assured the work was completed correctly, something we did not do. In this case, I think the blame lies on the developer who sold us the home and we now realize some of the issues are not as bad as we originally assumed. I would recommend Quinton and would use him again.

Ace Handyman did a great job patching a drywall hole and painting it…read more Roman was our craftsman and he was timely, professional, and knowledgeable: the work product was excellent. I highly recommend him.

The patio screen door needed adjusting. ACE tech showed that the rollers inside the bottom of the…read morescreen door frame were missing ... the Dominion home in Westerville Highland Lakes was built in 2002... so no surprise here. I was very surprised at the bill ca. $450. They found the part at I believe it was Home Depot. Very hefty upcharge.

I had a garden wall constructed along my shrub beds. Four courses high. Colton and his crew did a…read morejob that far surpassed my expectations. We are beyond pleased with the finished product

POOR ACCOUNTABILITY AND UNPROFESSIONAL…read more Quality Yard and Home Maintenance replaced a shared fence with our neighbor, who hired them for the job. During installation, their crew broke our sprinkler system pipe and never informed us--even though they were aware of the damage. When we discovered it weeks later and called them, they admitted knowing about it, saying they thought it was a "dry pipe." Despite acknowledging this, they refused to take responsibility for the repair cost and asked us to pay for the damage their team caused. They also tried to justify it by referencing the county auditor's map after installation, instead of checking before starting work. While they offered to fix it, expecting the homeowner to pay for their own mistake is unacceptable. Very poor accountability and professionalism. Would not recommend.

no leaks, looks good. Gutter guards busted from workers feet. That cost us. bird bath knocked over…read moreand broken into pieces. wouldn't even thrown it away for us. Threatening emails and texts received even though we paid in full. think twice

EXCELLENT. First class roof replacement! Project Manager Jason was great to work with start to…read morefinish. Large crew was on time and worked efficiently. Cleanup was excellent. We definitely recommend this company.

My roof was old and had wind and hail damage. Nick helped me work with my insurance company to get…read morea whole new roof paid for by insurance. He responded to every call and text promptly. His crew showed up on time, were very professional and cleaned up throughout the day. We've had some storms recently and their work has held up, so I'm totally happy. They do great work, communicate clearly, and meet deadline. Seriously, that's everything that I'm looking for in a contractor. I will definitely work with them again.

I had hail damage to my roof. Franklin Renovation worked with my insurance adjuster, got it…read moreapproved, completed all the paperwork and walked me through the process. Initially they were very responsive to all of my questions. The crew completing the initial part of the project was very thorough and quick. Unfortunately, when it came to completing the project, I struggled to get the company to respond to my attempts at communication. Overall, the roof looks great, it was just a longer process than was expected.

Fast service. High quality work. Residential work for 16X15 patio. Work started and completed on…read moretime and on price.

I had some suspicious-looking tape on my furnace's ductwork that I had been told might be asbestos…read moretape. Although it was mostly intact, there were a few places where it had gotten torn and had some pieces hanging down. I contacted Lyle Environmental after reading good reviews about them online. They gave me thorough instructions on how to safely collect a sample of the tape so they could test it to determine if it was indeed asbestos tape. After I dropped off the sample they tested it and got back to me very quickly with the results: unfortunately, it was definitely asbestos tape. They described my options: removal, encapsulation, or doing nothing, and told me they could send someone to look at the ductwork and prepare a bid if I decided on either of the first two options. After I contacted Lyle and told them I'd like to have them deal with the tape, a representative came to my home and looked over the ductwork. He recommended removal of the tape where it was torn and encapsulation with a product called LagKloth where the tape was still intact. Lyle's bid for doing this work seemed quite reasonable so I made an appointment for the work to be done. The crew showed up on time the morning of the appointment, got straight to work, and completed the job within a few hours. My experience with Lyle was overwhelmingly positive. Every person I dealt with, from the office manager who took my initial call, to the person who looked at the ducts and prepared the bid, to the crew who did the asbestos remediation, was courteous, professional and conscientious. They answered all my questions and did the job for a reasonable price. They completed the lab work and got me on their schedule quickly. Moreover, several months after the work was completed, I noticed the LagKloth had become detached from the ducts in some areas. These areas are made of wood and had been painted years ago with what is most likely a lead-based paint, which Lyle thought is probably why the LagKloth had loosened from them. Lyle sent a technician out who fixed the problem at no extra cost. Lyle Environmental does good work and stands behind it--I highly recommend them!

Dealing with this company was excellent. The team that came and tackled our asbestos removal was…read moretop notch. The onsite engineer answered all my questions, walked me through when it was finished, and explained the process to extract the asbestos. Anyone looking for a company that can and will handle such a delicate matter can look no further than with Lyle Environmental.