Like other reviewers have said, this gym is clean and typically not crowded. The owner is a caring…read moreguy who really tries to engage with members and make them feel welcome. I signed up for a one year membership, knowing that I would possibly be moving in the next few months. Alex, the owner, reassured me that as long as I showed proof that I was moving, I could cancel without any penalties. I eventually did move away, and when I tried to cancel was directed by a manager to contact ABC financial who handles the contracts for all anytime fitness'. This was a pretty bad experience, as they require you to give 45 day notice and charge a $50 cancellation fee. Initially, I was upset because I thought the cancellation was going to be hassle free and immediate. Alex found out about what happened, and immediately worked to rectify this issue and got me a full refund of the cancellation fee and 2 months membership. Alex is a fair and honest person, and I would recommend this gym to any who are looking.

Pros : It's 24 hours and has single person bathrooms. Also very friendly staff. That's it…read more Cons : This is a very very small gym with an incredibly mediocre setup. They charge a monthly maintenance fee which is completely fine, however equipment is consistently breaking down and takes forever to be fixed. In one of the pictures the pullup bar is missing a grip on one side and it has been this way for AT LEAST 6 months. When I asked a team member about it they gave some bs excuse about it and said it would be fixed soon. 3 months later still nothing. Also noticing what appears to be black mold on the ceilings(I'm not an expert.) I stay here because it is extremely close to my job and is basically the only gym available when I'm off that I know of. If any other options become available that can even come close to the convenience that this gym offers I will immediately cancel my 2 year contract and happily pay whatever cancellation fee comes with it. Also goodluck going during the afternoon.Thanks for reading

I enjoyed this facility. It was my first time. Coming from a commercial gym of the purple and…read moregold, this is like a luxury spa. I believe in the near future my group is planning to make a switch with a fam account. So walking in you have a nice concierges who check in your member and or guest. Everyone was really nice and accommodating. My brother has a membership and brought me to the second floor. They had all the equipment you'd probably need we did leg day. Lotta cables, smiths, assisted. Saw the basketball court (didn't see the pool) went to third floor checked out the spin cycle room and yoga studio. Went to the turf area for push sled and squat racks. Def has everything for the most part. Would come back again. Very spacious. Some of the machines seem to have quite a bit of years on them but as long as they work, it's all good. The locker rooms were huge, hot tub sauna and steam shower at this location, no cold baths that i saw. I think with the different tier solo and fam plans plus access to pool, hoops and unlimited classes, it makes sense it's cost, just wish it was lower like in some other markets (states) haha. Will be back! Thanks for the workout!

I like the hot tub, sauna, steam room and the gym is OK, but it is pretty run down and poorly…read moremanaged. Equipment is frequently broken, towels are often out (what prompted me to write today), drinking fountains broken (today), etc. It seems like a lot to pat for what you get. Outdoor pool is really lame (all very shallow) and my kids prefer to go to our local community pool.

My review is for the swimming lessons since that's the only service we've used here…read more We've been bringing our boys here for swimming lessons for over a year now. When we first came they had never really been in the water and by the 3 Rd lesson they were totally comfortable. They separate the kids by age group with a maximum of 4 per instructor. At this age they rarely take more than one child into the water at once, instead one child is brought out into the water while the others sit on the stairs. The lifeguard sits immediately behind the stairs and is dedicated to watching them for the entire 30 minutes. The lessons take place in an outdoor pool that's covered with canvas until the weather warms up. I've been here in February and the pool area is never cold, and often gets very humid actually. The staff is fabulous. The front desk staff are always friendly and courteous when we come and go. Mostly we deal with the pool staff. I've brought my kids in when they are overtired due to missing a nap, when they are cranky, when they are fidgity, when they have a crazy burst of energy and want to splash each other and everyone around them... And in every case the swimming instructors handled it really well. Even when I have been frustrated with the behavior my kids, the instructors have never shown frustration or unhappiness with them. In fact they've been patient and calmed the kids down in those situations. In addition to that, the staff make the lessons FUN. My kids can't wait to go to swimming lessons and smile and laugh the entire time. The lessons themselves give the kids a basic foundation for swimming- first scooping water with hands, learning to kick, floating on their backs, etc. If you have younger children who need to learn to swim this is a great place for them to learn.

I have been a member for over 20 years. The water aerobic classes are amazing . Each instructor…read morehas their own style but all of them are great .I usually go to 4 classes each week . Love Vanderbilt Club !! Loretta Carrigan

I am generally happy with Planet Fitness in Norwood. The hours are convenient, and the staff is…read morefriendly. I have no major complaints. However, one thing that really bothers me is that during the renovations, they removed several stair-steppers with arms. As a result, the remaining machines are often full, and one of the units has been out of service for over a month.

Planet Fitness in Norwood is, frankly, a mess. The place feels run down and poorly maintained, with…read moretrash on the floors and an overall lack of cleanliness that's hard to ignore. The locker rooms and bathrooms are especially bad--dirty, neglected, and clearly not a priority for management. The equipment itself might be decent, but that doesn't make up for the environment. A gym should feel clean, safe, and well cared for, and this one misses the mark completely. Staff presence is minimal and doesn't seem engaged, which only adds to the impression that no one is really managing the place. At the end of the day, it feels like a classic case of "you get what you pay for." If cleanliness and basic upkeep matter to you, this location is going to be a disappointment.

Kingsbury Club is far more than just a gym--it's a full-scale athletic and lifestyle destination…read more The facility itself is massive, offering everything from expansive workout areas with modern, top-tier equipment to multiple studios that accommodate a wide range of classes and training styles. It never feels cramped, even at peak times, which is a major advantage. The amenities truly set it apart. The indoor tennis courts are impressive, the basketball courts are full-sized and well maintained, and the swimming facilities--both indoor and outdoor--are extensive and inviting. Add in outdoor pickleball courts, well-kept locker rooms, and relaxing sauna areas, and you start to see how comprehensive the experience is. A standout is Joel at the front desk, who brings a welcoming, professional presence that sets the tone from the moment you walk in. That level of service makes a difference and elevates the overall experience. Overall, Kingsbury Club delivers a well-rounded, high-quality environment that goes well beyond a typical gym--offering something for just about everyone, whether you're there to train, compete, or simply enjoy the space.

I signed my teenaged child up for a$ 400 American Red Cross lifeguarding course offered…read morethrough/being held at The Kingsbury Club. I spoke with Chris over the phone in order to register my child, and he told me that the confirmation emails and the email to start the online training portion would be sent directly to my son. I took notes from the phone call: he gave me a date by which I had to cancel, and told me about the pre-participation swim test that had to be passed before participating in the lifeguarding course. Now, the swim test was not just " can you swim a lap in the pool?" No, it was swim 150 yards without touching the sides of the pool with your hands, tread water for 2 minutes without your arms, dive down 7 feet and pick up a brick, return it to the surface, then swim with it 50 yards. So this was not your average swim test, and this info was not communicated in advance. Unfortunately, my son did not pass the test and was unable to participate in the lifeguard course. While he was working trying his best to complete the tasks, he felt like the ADULT IN CHARGE WAS MAKING FUN OF HIM. I don't know if this was Chris or not, but there is no reason that a 15-year-old should be made to feel bad for trying something and not making it. The following day after the swim test, I called the facility and asked for a full refund for the course since my son would not be participating in it, and it was explained to me then that the refund is 50%, because "they can't resell his spot." Now that was unsatisfactory to me because that was not explained in advance, and they claim that that information was sent in an email to my child. This is unacceptable because a 15-year-old cannot be expected to make decisions and judgements regarding a financial commitment that is communicated in an email. I spoke to Chris who was fairly respectful and communicated the policy. He was not able to solve the problem, and I asked to speak with his supervisor. He connected me to Brad. I told Brad the situation, and he proceeded to scoff at me, make fun of my son, question his intelligence, and question my intelligence. It was an extremely negative interaction with no sense of customer service. This whole experience has left a very bad feeling with me. I feel like they stole $200 from me, that they only send the email to the teenager so that they can do this very manipulative practice. Terrible facility.

By far the friendliest most neighborhood OTF. I've been to a lot of orange Theories and this one is…read moretops for personality. Yes. The class are intense. But the community here is off the charts. If you want a bit more out of your classes and thrive on connecting with people. This is your studio. I'll attend here whenever I am in the area

I have done a trial class here before and am in thoughts of starting a membership here. The trial…read moreclass I did with a friend and it was a solid 30-40 min workout! I loved the direction the staff gives so you can get in a good workout and do it the right way so you dont get hurt!

Best powerlifting gym in the area! Tons of wight, multiple platforms/benches/cages for main lifts…read more The essential machines too like legs press, hack squat, chest press, shoulder press and more. Great environment for serious training, everyone is nice and helpful. The owners Bob and Don are probably the nicest people you'll ever meet. Can't say enough good things about this place. If you're in the Boston area this is the best PL gym you're going to find, hands down.

(09/27/26) The good:…read more The gym has a vast amount of equipment to use and definitely essential for gym goers to discover themselves with their programs. It's a great environment for anyone who desire to improve their performance. They recently installed cameras inside the facility for the first time. (They need to update their terms of agreement about how they use the cameras). In the middle: Where are the boundaries? Sometimes I can tell there are information about people and how they talk about one other are misleading. When I'm there for seven months now, not a lot of people ask me questions. The talk goes on based on their observation of what I do at the gym. The bad: As a deaf person, I feel somewhat discriminated because how they find that I have a disability. I notice people think I'm disadvantaged (I don't blame them, but it is wrong to think that way) which leads to erroneous assumptions towards me. I truly appreciate their attempts to assist me in some ways. I do recognize that and tried to signal to them I don't want them to 'help me for free because I have a disability'. After series of events led to a severe misunderstanding of my intentions. My intention is to follow my own program and flourish from that. Whereas I only go to MetFit to lift hard and definitely gotten their attention. Once again, I don't blame them for wanting to work with me. From my previous experiences gives me a clear boundaries towards people and I like to stay quiet. To top it off I like to give respect to others as much I can. My boundaries were not well received by some gym members there. I believe it's some kind of privilege they have in order to demonstrate "who is running the gym". (09/27/26)

Compared to the many gyms I've been a member at in the Boston area, I didn't know what to expect…read morewhen I moved to Gloucester. I shopped out the few gyms in the area, and was so excited when I found the Fitness Zone. The selection of equipment is endless, the staff is amazing and extremely helpful and the classes are top notch. It's the total package. It's clean, relaxed and has a welcoming small town feel. They are continuously updating the gym with equipment and renovations. I look forward to going every time I work out and I highly recommend it! PS. If you like classes this is definitely the place for you

Absolutely love this place. Equipment stock is incredible, always clean and organized, great amount…read moreof space for whatever, super friendly staff and a really solid customer base. I go every time I'm in town and will never stop

The staff were very helpful and professional at the front desk to help us resolve an account issue…read more I would definitely come back.

terrible... i was signed up and told the pool would be fixed in a week or two.. its been 2 years.read more

I had my toddlers birthday party here. I loved how it was affordable and we didn't have to worry…read moreabout the number of kids attending since let allow up to 25 kids (most places it is 15). Originally I thought the pizza/cake area was going to be in the babysitting room, but we were given a raquet ball court room next to the splash park. It actually worked out better since it was a larger room. I wish the party could have lasted more than 2 hours! On the way home my toddler said she wanted to go back to her birthday party. Thank you for providing a fun and affordable birthday experience!

A couple of months into my workout - one day, during my workout, the general manager approached me…read moreand offered to cancel my gym membership because I dropped my weights during my deadlifting. Before I signed up, I specifically asked three questions: 1) Whether I can do deadlifts; 2) Whether I can drop weights; and 3) Whether I can use chalk. The staff (a young boy) at the front desk answered affirmatively to all three questions, so I joined the gym. Many Planet Fitness type of commercial gyms have noise rules - that was why I asked. Given the explicit initial verbal consent when I signed up, I was furious and felt not welcomed. I argued with the manager and then left immediately without finishing my workout. I came back a second time to get my refund (and btw they refused to refund my annual fee). Now the young boy who signed me up claimed I only asked whether I could do deadlifts. And he claimed that he had warned me multiple times. These were flat out lies. About two week ago (and a couple of months into my training), he asked me to put mats underneath and I complied. That was the only time that we had a discussion about the noise. I pressed for details about those supposed "warnings" and the boy refused to clarify. I've trained at the gym for four months at different hours. Most of the time I saw only teens at the front desk. The general manager claimed he never saw me before that day's incident - thus I realized that the gym never had proper professional management. If the gym decides to hire underaged staff to help, that's perfectly okay. The problem is - if the teens - who lack the professionalism of adult trained staff - decide to handle matters in a teen's way - customers will have limited resort. The manager pointed out that the gym has rules forbidding weight dropping (and I am not disputing their general rules), but the gym also has rules that people must wear their masks at all times, as well as you must put weights back on the rack. But the rules are never enforced. People wander around, or grunt heavily, a lot of them without masks especially the teens. I have been training for a couple of months and I was under the impression that it was a gym managed in - let's say - a quite libertine way. I told him that this club is among the most dysfunctional in terms of weights arrangements (and I have toured more than a dozen gyms in different areas) - every single time I went there there were always some weights on the bars/machines (sometimes only on one side) and I had to put those weights back by myself. Different categories of weights are often stacked together. Also, having three 45lbs plates only on one end of the barbell hanging on a rack without people attending is actually dangerous. When I pointed out these apparent irregularities, the general manager - rather than acknowledging that things could improve - exploded at me. He shouted that it was not feasible to have staff sleeping on the floor all day to observe gym etiquette and enforcing the rules - and he would not stand me "insulting" his gym. So this is an interesting development. But after reading other comments on Yelp now I perfectly understand that I am not the only customer who got shouted at by the general manager. To sum up - the gym is not professionally managed compared to industry peers. The training environment is passable but not among the top tier. There are a lot of teens who train here and teens have different manners. For the mask conscious people - I've been to gyms that stringently enforce mask rules but this is not one of them. People frequently don't disinfect the equipment despite the explicit rules mandating disinfection. The locker rooms are not dirty but they are a bit beaten down (I have only seen the male lockers). Its pricing point ($45) should warrant a better environment but it is not the case. And the last word I heard from them is - you are no longer a customer, bye-bye. Well indeed. That's just the perfect way to treat your customers, even former ones. Congratulations.