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    Netresults Tennis

    4.0 (6 reviews)

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    Longfellow Tennis Club - Natick

    Longfellow Tennis Club - Natick

    2.7(7 reviews)
    4.4 km

    Getting court time is very difficult and many days I end up not playing. They fill up the times…read morewith tennis teams and clinics which cost extra besides the monthly fee.

    This review is for Longfellow Junior and Kids tennis in Natick and Wayland. Absolutely worst kids…read moretennis programs you can find. Unjustifiably expensive and very unprofessionally run. The teaching stuff is disappointing and lazy. From my observations instead of teaching kids they prefer to socialize, eat and talk on the phone instead of actually teaching kids. There is one tennis pro in Wayland and one in Natick locations that actually enjoy working with kids, but the rest are just there killing time. It is weird as you see few active kids on one court with a teacher moving around and hitting balls and then 3-4 other courts with kids are in slow motion with sleepy teachers trying to move as slow as possible and do as little as they can get away with. Before you enroll your child they push hard with all wonderful things that they supposedly offer, but after they get your money nothing is available. Longfellow stuff promised that additional private lessons will be available anytime and each student will have additional weekly play-match time with other kids. After multiple inquires to schedule a paid private lessons Longfellow stuff suggested to look for additional lessons elsewhere as they were too busy to offer private lessons. This is just sad and at the same time hilarious as you would expect your child to learn how to play tennis when you enroll them in the program in the tennis club. What are they actually doing there if they have to suggest to go elsewhere to learn how to play while your child is enrolled in their program!? Play-match time was not available at all as they kicked my child out in tears as apparently there was no one to play with and never offered play-match again. The front desk does not have any information regarding tennis and no one knows anything. Any question to the pro is immediately brushed off as they are always running to the next class and you are not important to them. They are never in their office and no information regarding playtime, cancellations, makeup or anything else is posted anywhere. There was a number of cancellations due to snow storms and they never offered make up classes. No refunds were issued. After the first session the pro gave my child an evaluation form with about 40 different categories. All of these were market as the lowest possible. Basically my child did nothing and learned nothing. After this was brought up to the management the club claimed that it was a mistake, but the pro never apologized or gave an appropriate evaluation. I strongly feel that if the child did not learn anything this is a pro's fault. If you don't want to damage your child's self-esteem and confidence avoid Longfellow at all costs. After the second sessions was over the club failed to provide any evaluation to my child and no one cared to reach out and offer any information regarding how the child did and what to do next. I tried to reach out to the owner of the club and he is absolutely arrogant and delusional as he does not think his stuff does anything wrong and even attempts to humiliate you. The club failed to provide the services they promised and owes a refund that the club refuses to return. It feels that owner knows well what takes place and this program is a clever way to drain the money out of the parents who are willing to do anything for their kids. This is certainly not a place I would recommend for learning tennis. After t Longfellow tennis I hired a tennis pro who was stunned and did not even believe that my child attended Longfellow. Apparently he was not even shown how to hold a tennis racket... Seek tennis lessons elsewhere! I wish I could give them zero start. They really don't deserve even one star! They just steal your money!

    Longfellow Health Clubs - Natick

    Longfellow Health Clubs - Natick

    2.9(23 reviews)
    4.6 km

    They do not teach employees how to be courteous and helpful. So I am canceling my membership…read more I was working out and someone picked up a phone call. I asked very nicely if they could take it in the hall or common area, it's posted as a rule not to talk on the floor. He looked at me like he wanted to kill me and kept talking. Spencer, a trainer, was about 10 feet away. I asked him if he could please tell him to not take a call here. He said he couldn't. He could do it later. I said I don't understand, it would take 3 seconds to ask, you just talked to me longer than that, just ask him please. He said he couldn't, in a way that seemed like teasing, like he was tying to make me feel petty for asking. I went downstairs and complained to the person at the desk. When I went back upstairs Spencer came right up to me and said he asked him and he hung up the phone. It was obvious now he had been teasing me, because he came right up to me to try to patch it over. No one likes to be ridiculed. This is the first time something like this happened. There is a man there who stares at people. A few weeks ago he walked up to me and yelled in my face when I asked him not to stare at me. I told him to please move away from me, he didn't. I mentioned it to the spikey haired guy at the desk who said "Oh ya, he's does that a lot, I know exactly who you're talking about." Nothing has been done, and this guy continues to roam around there looking to pick a fight. They need to take care of members. Something is wrong here. I'm leaving. It's their job to enforce rules, members shouldn't have to beg them.

    Bad customer service and attitude. When I heard about this…read morefacility I was excited to go get a tour. I had not even entered the facility and felt uncomfortable and excluded. I was told that they had no staff available to give me a tour, however there were 2 staff at the desk. Additionally the staff at the front desk were very condescending, disrespectful and uncooperative. When we entered she seemed very annoyed. Overall I felt as though this experience was underwhelming and I was left dissatisfied.

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    Longfellow Health Clubs - Natick
    Longfellow Health Clubs - Natick
    Longfellow Health Clubs - Natick

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    Netresults Tennis - tennis - Updated May 2026

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