This review is about the online shopping experience for Wilson's Leather. This experience began with a Christmas gift last year. My daughter purchased a jacket for me (XL) but the sizing was off and the jacket was too restrictive. I decided to go into the store after Christmas to see what I could find and to be sure that it would fit. Unfortunately, it was after the holiday and the selection was minimal.
I returned the jacket and let them refund her credit card. She then sent the credit to me and I held it until this year. I looked on line and saw some very nice NEW items so I placed my order using the XL size from last year. This time the jacket was floating on me and was way too big. I called customer service on Tuesday, returned the jacket on Wednesday and had my new jacket (size Large) by Friday.
This thing is absolutely gorgeous and I am totally pleased with the quality.
Thank you Wilson's for STILL having quality products and great customer service! You have made my day! read more