An all new J. Crew! I was lucky enough to be one of the first patrons in this new Concord Mills…read moregem that grand opened on 6.4.14. The store was well laid out in typical J. Crew fashion with customers swarming about. Being new, they were, of course, overstaffed with people eager to help. The downside being that most employees are also new and lacking any real product knowledge. I learned from an insider that only 2 employees have prior years of service with J. Crew. The breadth of assortment seemed to be lacking. Many options were just repeated throughout the store. The men's clearance section was hidden in the children's department and I missed it entirely. I had to make a second trip in search of deals after learning about the small sale zone from a friend. They were offering a grand opening sale discount of 20% off your total purchase of $125 or more. I learned this from an insider as well and found out the hard way that you had to ask about it at the register. If you weren't privy to it then you were just out of luck. Overall the store is a great addition to Concord Mills and I'm inclined to return again and again as a fan of the brand. The store is well lit, clean and the window displays are inviting. Men's, women's and kid's fashions at factory store prices is always a plus.

This was a quick shop. They didn't have what we were looking for, but we ended up getting a few…read moreshirts for our boys.

In general I love stopping in this store. It reminds me of my childhood and does have some great…read moreclothes and prices often. In the past the customer service was lacking here (basic acknowledgment when walking in with a hello or offer to help and the dressing room attendant hasn't been too friendly). However, I stopped in here the other day and was immediately greeted with a smile and offer to help. The vibe was welcoming, friendly and warm. The cashier was also very kind and helpful. They have a good selection of clothes and deal of shorts and jeans. I will keep stopping in here, especially with the new and friendly staff.

Recently visited again, and yet had another issue with the cashier (that I'm pretty sure was the…read moresame rude young lady I had previously- she's tall, pale caucasian,shoulder length light hair). I asked my main cashier (young man) who was checking me out, questions regarding stores in the mall. The girl cashier was standing beside him just staring at me the whole time, giving dirty looks and when I finally got done and left the Counter she asked the young man "what the heck did she say? Omg" like what is her problem? She needs a course on basic manners/ customer service.

Extremely Friendly Staff. Above and Beyond…read more We had an event so my husband rented a suit that was tailored perfectly. The store was very organized and clean! Highly Recommended.

Usually, when I go into a Men's Wearhouse, I'm expecting terrible service and incorrect…read moremeasurements. This location is the polar opposite in the BEST way. Ive been there a few times now to get fitted and pick up a rental suits for weddings and the staff is amazing. They provide the best customer service I've ever received at one of these establishments and the measurements were perfect without any alterations needed. I think this might be the best Men's Wearhouse in the country. (Not even exaggerating)

H&M specializes in fast fashion for the entire family. They offer work wear, lounging pieces,…read morecausal pieces, lingerie, shoes, handbags, accessories and the list goes on. The quality isn't the best. This store is huge. It's well organized. It's easy to navigate between sections in each department even though they aren't labeled. If you're looking for a poplar style of item, H&M is your place. They will be sure to have it.

What a wonderful store! They have great customer service as well as this place being extremely…read moreclean. I can never come to a H&M and get one thing I always walk out with a bunch of stuff and extremely happy. Everything they have in the store is priced perfectly can't go wrong buying anything from here.

Dee was wonderful, patient.. very attentive. It was a wonderful experience.. along with being…read morefun:) helped me pick out the perfect bag .. showed me many choices that had my requirements. Thanks Dee love my bag!!!

1 STAR Extremely…read moredisappointed with my experience at Louis Vuitton. I recently purchased a bottle of Imagination for almost $400. I have owned this exact same fragrance before, so I am very familiar with how it smells and how long it normally lasts. My previous bottle smelled amazing, lasted throughout the day, and I constantly received compliments when wearing it. This new bottle smells noticeably different, and the fragrance seems to disappear very quickly. I came into the Louis Vuitton store hoping they would listen to my concern, compare the fragrance, and help find a reasonable solution. I even asked to speak with management and personally spoke with TWO managers who were on site. Unfortunately, neither manager seemed willing to help me or offer any type of solution. I was basically told there was nothing they could do. That was probably the most disappointing part of the entire experience. When a customer spends almost $400 on a single bottle of fragrance and takes the time to come back to the store because something doesn't seem right, I would expect management to at least make a genuine effort to address the concern. Louis Vuitton presents itself as a luxury brand and charges luxury prices. In my opinion, the customer service I received was nowhere near the level I would expect from a company at this price point. I wasn't asking for anything unreasonable. I simply wanted someone to take my concern seriously and help determine why this bottle performs so differently from the same fragrance I previously purchased. Very disappointing experience, especially after speaking directly with two managers and leaving the store with absolutely no help or resolution.

I've been to this location for a few different reasons. Every time I go, the employees are always…read moresuper nice and helpful. They specialize in quinciañera, sweet 16, baptism clothing. There is a lady inside the store who does taxes and also officiates weddings. They have a jewelry section inside. They sell 14k gold jewelry but not a lot of silver. I can here to look for a 1st Communion outfit for my son, and we were able to find a whole white suit and shoes 4 days before the communion. I definitely recommend this location more than others as this location has a lot more variety than other dress locations. This one has a variety of clothes options for boys and males. They have a huge open parking lot, which is always a plus. It is on the busier side of Central Ave, so it can be a little hectic.

I ordered some cups to be ready on a specific date, and when i went to the shop to pick them up,…read morethey were apparently not ready yet. The owner had to get cups from another order and change up all the colors and everything. I was furious. Save your money and go somewhere else.

I needed help with fitting my grandson with some sambas. Sean (or Shawn) was most kind and…read morehelpful. Instead of buying shoes that were much too big, he helped find better fitting shoes that were in a different place than where we were looking. He spent the time to make sure they fit well. It has been a long time since I've gotten that kind of service and I am very grateful.

Energetic, friendly and helpful staff make shopping here a pure pleasure. These are a few ways the…read morestaff maximized my time and shopping experience: 1. Peak, positive energy from the adidas team members! If your size isn't on the floor they eagerly check the stock to ascertain that you get the product you want in the size you need. 2. Placement is succinct and the staff really knows the products! I am not a shopper, so I was really glad that the friendly salesperson knew the different variations to the color match and the fits. With their assistance, I was able to mix separates and minimize surprises. 3. The technology is cutting edge. Completely contactless payment. Basically the check-out process is seamless. Once you put the items on the "check out" matt it digitally synchronizes with the cash register and creates an itemized receipt. With my order nothing was missed and all the sales associate had to do was ensure all the prices were accurate. Besides that there is a history of quality and performance behind this brand. I grew up as a kid from Queens NYC wearing adidas. Their clothes and sneakers are literally indestructible. As I am happily shopping the Adidas store who would fault me for humming that classic Run DMC song... "My adidas! Walkthrough project doors and roam all over Coliseum Floors." "I love to sport 'em, that's why I bought 'em. A sucker tried to steal 'em, so I caught 'em and I fought 'em. We make a mean team my Adidas and me. My Adidas."

Trash customer services. Ridiculous leadership. No professionalism. The entire company is a viper's…read morenest. They say one thing then do another. Doesn't stop the FAMILY FROM GETTING ANYTHING THEY NEED FOR FREE WHILE EMPLOYEES PURCHASE 25%-35%, depending on who is ringing the sale. Employees are also required to appropriately dress in Lebo's style but when you first start, they hold a check back. So how do you dress like them? At that expense? You tell these "leaders" there are significant issues and they act like trash or bury their heads in the sand.

Staff is very friendly and knowledgeable! Wife was shopping for work shoes and they presented a…read moregreat variety of styles and quality.