If you know anything about Boker knives you've probably heard that their small chopper "Gnome"…read morecomes in a junk sheath. I sent James at Backwoods leather some photos of what I thought would a huge improvement over the stock sheath, James did not disappoint as a matter of fact he exceeded all my expectations. Please understand that James work is all hand custom work so if your in a hurry get a prefabricated one off the Web, but if you want something that truly set off your knife it's worth the weight, oh and the price for his work was unbelievably low.

Best holster maker in the country!…read more James has made numerous holsters for me of all types, (including STI 2011 where there were none on the market). Maybe 7, including outside the jacket winter Air Force heavy jacket. James has decades of experience on all types. Has learned the needs for particular holsters over the years. Many people attempt to copy Jame's designs but don't get the materials, the angles, or other things right. James is a jewel of holster makers. The shoulder hosters are designed from years of experience to make the comfortable wearing all day long. (Bird Colonels for example.) Example: a simple 1911 holster that has a formed tang to capture the safety, keep it in place, and prevent slide grease from getting on your clothes. Rot resistant sinewed (sp?) quality stitching threads, well tanned etc, not too thick like some that try to get an alleged quality from thickness rather than quality leather. Accolades for Premier Holster Maker James Kirk!. . . . Best in the business.

What a great experience! Google search led me to John, who showed me exactly what needed to be…read moredone to my sheepskin coat to fix it "the right way." I now have a coat that will last for many more years. I will be bringing my needed alterations to him as well.

This place was great. My wife's leather jacket needed to be repaired, and the tailor I took it to…read moresent me here. The staff is friendly and they fixed the jacket in less than a week.

Walked in to get some supplies to make a leather belt. Great selection of products, organized…read moredecently. Some man who wasn't the owner was there working with his dog. The dog was cool but the man was almost intolerable to be around. Not sure why he chose me to go on a racist rant to, 0/ 5 for racism

Walked up to store, not knowing if it was open. But I've seen it a few times and figured I go in…read moreand get some decent belts. The large man with a beard who parked his bike walked through the front door. He began yelling obscenities from inside the store before I could even get to the door. I opened the door, and he yelled, "I'm not open yet!" I walked away. If you don't want business, then I guess keep everything the same. Also, just for reference, it says they open at 10am. I walked up at 10:05am.

Soooo Rude!!! I went to her for years for my uniforms. Over the time, the quality of work has gone…read moredown and the rudeness has gone up! I would not suggest this business.

As people have stated , she is not very nice. Brung in 2 garments and some shorts and she said…read more"no." Very awkward. The 2 garments I understand as not everyone works with the material but not being able to take some shorts at the waist...? Ok... need to find another local tailor.

So let's say I'm a 2nd generation customer and proud of it. I had a boot that somehow the heel came…read moreoff. I took it in and was told it would be ready on the 29th. It's the 23rd and it's ready looking brand new. Mrs Francis is amazing to talk to and I shares wisdom with you . There is plenty of parking and the service makes you feel like family not a customer.

They have some cross communication issues but he does a nice job…read more Just be sure to get very clear on the charges.

Service! The service and attention you receive here is top notch. I am on the hunt for my first…read morepair of "real" cowboy boots. I have a few pair of kick around pair that I got online, but I wanted to be fitted for a quality pair. My sales reps (yes, plural, two women helped me) were knowledgeable, they helped me understand the difference between the proper snug fit and just plain too tight. Did you know a good fit boot should "flip flop" on the heel a bit? Did you know that snug fit on the top of your foot is expected because a well made boot will stretch? Me either! I went through a process to find what I liked. I tried high end boots and even a few on sale. I landed on an Arait and she felt so good on my foot. I didn't purchase that day because I wanted to try all my options. I made the mistake of going to another boot store on Lynnhaven Parkway--I won't say their name here. The service was like leaving Gucci and going to Walmart! I got a "Let me know if you need some help" yell from the front of the store". No one insisted on taking my boots off--like they did at Acredale: no one explained the leather construction and enforced stitching on the boots; no one explained how to wiggle my toes to squeeze into the boot--in fact, all I got from the employee was how she liked square toed boots and not the snip toes I was considering, and how every boot I looked at she already bought that boot. I left quickly and I already know I am gong to return to Acredale! In a day and time that customer service has gone to the way side, the customer service you receive here is nothing short of amazing. You need not worry, I will be back.

I had the best experience buying boots today. I wish I had gotten the names of the ladies who…read morehelped me because they were so good! I walked in and had in mind a specific boot, a Ariat boot and I only knew that the color was whiskey barrel. Immediately one of the ladies knew it was model Hazen just from the color... I did not expect them to have this boot in stock but they did. I had 3 employees help me, find the boot, the correct size and showed me how to take the boots on and off... So awesome. Even stretched the calf a bit so it would fit perfect and they do!! Such a great experience and i'm so happy with my new boots!

I have seen this on instagram and wanted something different for my husband's future son in law…read more We live in California and Derek was amazing and answered my questions over the phone and the ring pouch I wanted was not in stock but he whipped it up for me and got it in the mail practically immediately. I also ordered a key ring for Father's Day for my husband. Both were monogrammed and are better than I expected. If you're on the fence about it just buy the items you want and you will not regret it. I hope to buy wallet very soon. Great value for years of use.

My Pinnell money clip has held up beautifully. Even when I lost it in downtown and had an honest…read moreperson track me down to return it to me. It has a nice worn finish to it that I love. Still recommend this money clip. Every part of it has held today. Lastly even when I lost my wallet I contacted the owner and he directed me to his website and I ordered online a new one. Derek had my package out immediately. Because it took a week before my lost money clip was returned to me I ordered a new one different color, now I have two. Bottom line Great lasting product, great service. Definitely recommend to everyone.

I came here at the recommendation of a friend. It's coming up on boot Season again and my absolute…read morefavorite pair desperately needed to be resoled. He took a look at my boots and recommended capping the heels as well. Overall, the price was what you would expect from both of those services. I was given the turnaround time (2 weeks) and expected ready day. I would've preferred to get a call, but I saw the hallway full of work, so I guess it stands to reason no news is good news. My boots were scheduled to be ready on a Friday, and I went to pick them up the following Monday. The woman who greeted me didn't recognize my name, but found my boots with the ticket. I have an active job, like 11k steps the other day on these boots' test run. They held up beautifully and I'm so happy I got them restored. Great job!

They helped me fix a diaper bag zipper that was overall unfixable. They thought of something new…read moreand it worked! They also resoled my husbands nice boots and they are even better than purchased now.

I just love this guy. He's helpful and knowledgeable to a fault. He's fairly priced and is my go-to…read morefor shoe repair and orthotics. You will be elated with his service.

I've taken a purse to George's shoe repair. And George worked his magic…read more I have fallen victim to a new puppy I wish I took before pictures but I missed the opportunity. Now these aren't expensive shoes. These are good old, trusted Steve Madden's. But they were so comfortable. Like an all day heel. George brought them back. I've also taken an old purse that's 13 years old. One of the stitches came u done at one of the loops. George did such phenomenal job on the stitch, I can't even tell which one came undone.

This place is great! Old school couple who are a refreshing reminder of what this country is all…read moreabout. I have had nothing but fantastic experiences here, even though I bring some unique requests in. Mr. Moon somehow knows what I'm trying to request, writes my ticket up (yes, writing up tickets lacks in 21st century tech...guess what? Leather work is an age old trade and written tickets have no bearing on the product) , asks if the amount is ok (I'm looking at you "lil miss thing' who thinks she can negotiate bc "it's just one zipper"...if it were 2+ you'd be been charged more), gives me a completion date (usually beats it), and delivers exactly what I'm looking for. Exceptional service, all the way around. I wish this review was as delightful as my interactions with Mr. and Mrs. Moon...however, a couple of pretentious reviewers struck a nerve with me. A little advice: instead of letting 15mins of waiting or the price being more than what you think it should be, be appreciative of the opportunity to patronize two of the hardest working people in RVa. I had to wait a few minutes one time, so I asked Mr. Moon what his story was....those few minutes (extended out of desire) were worth a 5 star review alone...the craftsmanship and fair prices put the tally above what Yelp will allow.

Owners did a fantastic job on a pair of leather quad skates that were true to size but painfully…read morenarrow in the toe box. Even though the wait time was longer than I'd expected I was able to ask questions and I think I was charged a fair price. Picked them up this morning and they feel like completely different skates!! I love how they turned out and can't wait to try them out this week. The couple was very pleasant and knowledgeable. I'd definitely recommend!