We have had two deliveries, one for our business, one for home…read more Company is easy to deal with and professional.

Always a pleasure doing business with Wilson's. (Over 20 years). we called with an issue and they…read morehad a visit scheduled within a couple days. Problem fixed. Reasonable bill. They will always be our North Country appliance choice.

Dan has repeatedly rescued our aging fridge and oven, adding years to their lifespans, saving us…read morethousands! We can't say enough about his expertise and personable service.

My washer sounded like a jet taking off during the spin cycle. Dan "The Man" came out and had it…read moreworking like new in no time. Very glad I had him recommended to me.

Fast response. Full conversation about possible solutions and cost. Would definitely hire again.read more

Wow, great guy! Called for help with our washer and Bobby actually texted with us about what the…read moreproblem could be, and ended up saying it probably needed to be replaced. Very generous with his time and attention, even though we weren't paying customers! ​​​

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

Seeking to install an EV charger I called Cummings and spoke with the owner. After a productive…read moreconversation he said he had an employee in Fairfax (my residence) and would have him stop out to look it over and give an estimate. When I heard nothing for two weeks I called and spoke with that employee. He knew nothing about it since the owner never spoke with him. Arrangements were made and he did stop in. Despite my having called the company three times over the next 7 weeks, I never heard more. At the fourth call the owner got on, mentioned how busy they were but they would attend to it. Three more weeks and still nothing. Guess they simply don't care.

Roux was referred by someone I trusted, so I called and they responded within three days. The work…read moreinvolved re-wiring/replacing an old system for porch power outlets. In the process they discovered a potentially hazardous faulty ground wire to my outdoor lamppost, and corrected that. The work took two days, and they kept me informed along the way, and with their sense of humor, I was both educated and entertained. Top-notch work, courtesy and reliability

Had a toilet clog late on a Saturday evening. It quickly became clear it was a more serious issue…read morethan a plunger could fix, causing a moderate leak into the basement, so we contacted an emergency plumber. Tyler responded quickly and was friendly and knowledgeable through the whole experience. Very glad we called - the clog was in a difficult-to-reach spot in an outdated pipe system and would have been nearly impossible to get out on our own. 10/10, highly recommended.

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We had a fantastic experience with Mrs. Cobb's Plumbing. Brandon was absolutely exceptional from…read morestart to finish. He was incredibly knowledgeable, kind, prompt, and very communicative throughout the entire process. He took the time to explain everything clearly and truly went above and beyond to make sure the job was done right. It's not often you find someone so professional and genuinely caring about their work and customers. I would highly recommend Mrs. Cobb's Plumbing -- and especially Brandon -- over anyone. We will definitely be calling them again for any future plumbing needs.

Amazing service! Respectful, fast and professional. The job was done quickly and correctly. We have…read morerecommended them to family members who had great experiences as well.

Very processional, punctual, friendly and reasonably priced! Knowledge and experienced!read more

Dan and Chase were incredibly respectful and professional. They were able to get me in immediately…read moreand completed all the services requested in the same day. I will be using them in the future for all my projects and suggest you do the same!