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    Wilmington Orthodontics

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Wilmington Orthodontics

    Orthodontics

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    Varallo Orthodontics

    Varallo Orthodontics

    4.4(27 reviews)
    3.4 mi

    Honestly Things started out SO great and I was very impressed! I even brought my niece with me and…read moreshe started treatment there. I will start by saying, Dr. Varallo has a great chair side manor, and is very personable, but that doesn't make up for what has happened. I am being as detailed as I can be as to warn others to really, really do their research. Midway through the projected treatment time I started to get nervous. I constantly had to remind him what my "end goal" was and once I got a comment of "Oh, I would have done things differently from the beginning if I knew that".. My goal was clear at the beginning. When we were almost done treatment I was told that my bottom teeth were done.. While still being very crooked. If I didn't mention anything they would have been left like that! I, with no dental training, had to ask for a bracket reposition, Thanks internet! At this point I was very unhappy and afraid I wouldn't be happy with my results. I confided in the assistant multiple times to let her know I was not happy. (Please note that my anger is with the office manager and Dr. Varallo.. The assistants that I have personally worked with, Ashley and Sandra) were really kind.) The braces were removed and I made it clear I was pretty unhappy, (so much so I teared up when I saw them without the brackets on for the first time) with the results and nothing was said or done. Literally nothing. I thought I was just being a little picky, but Fast forward to a trip to my regular dentist for a cleaning, I was asked if I had finished my treatment with Dr. Varallo... My crossbite (effects my TMJ) and midline were never fixed or even attempted to be fixed. My front six teeth are uneven some being higher than others, and now after nearly two years I am starting from square one again. When I expressed how unhappy I was with the office manager she let me know Dr. Varallo went over "the limitations as to what he could do". I was then told by Denise (OM), that Dr. Varallo would not see me during business hours and if I wanted to talk about it, I could go in before the office opened, or during a lunch break, but those times were not an option for me at all, as they were in the middle of drop off and pickup for school. I have now been to a few orthos in the area and have gotten consults and exams. ALL of them have said more could have been done to get a much better outcome not only cosmetically (my main goal was to widen my smile and I was told unanimously that more could be done while Dr. Varallo said no more could possibly be done) and to fix my bite. I am back at square one and about to start treatment again. *Edited to add, Dr. Varallo never reached out or acknowledged that I was upset or dissatisfied with my outcome. NOT ONCE. Owning a small business and knowing first hand how word of mouth is really how you get business, that shocked me. And he seemed like such a nice guy who genuinely cared. After he was informed of the yelp review, he sent an email asking if my niece was going to continue her treatment here after "I lost trust in his practice" he then smugly offered to refund HER entire treatment cost while not mentioning a thing about to try and make things right with me. He did not even apologize or try to make it right. I sent a follow up email and it went unanswered. He did this knowing I had seen other orthos and have to redo treatment. I am willing to share all other orthos findings and new treatment plan privately with anyone who wishes, as I hope that this beer happens to anyone else. As an adult patient, I can not even begin to tell you how stressful this whole process was. From taking tons and tons of time off work (I was told at my consult they were open mornings, then found out they don't do morning adjustments those are for "long appointments", to now having to hire a lawyer to get my money refunded so I can go spend another two years fixing issues, I am not only frustrated, but could be out well over $6000. I truly, truly urge you to get multiple consults and to think on this decision as it could be extremely costly and time consuming.

    Convenient location with knowledgeable and friendly staff! Plenty of flexibility when it comes to…read morescheduling appointments and there is never a long wait. I had some crowding, so a few of my teeth needed to be shaved down a bit before they could be straightened out. That was quite jarring but Dr. Vallaro and his staff were so kind throughout the whole procedure. And most importantly it was expertly done. Currently I'm about half-way done with Invisalign and I'm making great progress. I can't wait to see the finished product. Would highly recommend Dr. Vallaro and his team!

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    Varallo Orthodontics - Ask me about accelerated orthodontics!

    Ask me about accelerated orthodontics!

    Varallo Orthodontics
    Varallo Orthodontics

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    PDA Dental Group

    PDA Dental Group

    3.6(14 reviews)
    3.3 mi

    I've been coming to PDA for a few years now. This place is ran mostly by a great team of funny,…read morefriendly, and bad ass women dentists and staffs. They are very thorough with cleaning and any procedures, I never felt rushed leaving here. It's super clean and modern. Your teeth will be very happy and shiny coming here, highly recommend!

    I went in for my first appointment with this dentist, and it didn't start out well. They have a…read moresandwich board outside the office and it had a big politics related sticker on it, which included a swear word. Given the event the sticker was referring to it had been up at least 6 months. Swear words, on the sign outside a pediatric dentist office. Someone had made an extremely poor attempt to remove the sticker, but the words were still clearly visible. When asked about it, the staff said they'd mention it to someone. They were 10 minutes late getting me started. I have a complicated medical history, which they went through in detail. Put those together and by the time they were ready to start cleaning, my appointment time was up, and they have a strict policy that they couldn't go over time, so I had to leave. I gave it a second chance (the sticker was still on the sign untouched) went in, only to see a different dentist who also wanted to go through my history. They questioned every detail I provided and flat out refused to take the safety precautions that my doctor required, telling me that I was making them up. At which point my appointment time was once again up and... well you know the rest. Never again.

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    PDA Dental Group
    PDA Dental Group
    PDA Dental Group

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    Orthodontics By Design - Dr Angel Gangoy,   
Certified Orthodontist
Specialty : Orthodontics  & Dento-facial Orthopedics

    Orthodontics By Design

    4.0(11 reviews)
    5.6 mi

    Their prices seemed a little steep to me. So I had requested another meeting about the pricing for…read moreanother day at 9am (the earliest appointment available) so my husband could come before work. I'm almost positive the woman I had set up the plan to meet again with her at 9am walked in while we were already waiting for 10 plus minutes (She didn't end up taking us in her office until around 20 past 9) which was frustrating for my husband who needed to be at work in Boston. She also seemed flustered, like she had forgotten our exchange the previous day. I will say the front desk staff seemed very friendly and attentive and could tell we were getting antsy but I guess it was out of their control. Also at the initial consultation I had zero issues with Dr. Gangoy. She seemed friendly, smart, bubbly and knew what she was talking about. Unfortunately it just didn't suit.

    Very poor management, total disregard to patients. This is not the result of COVID, this review is…read moreaccumulation of 2 years of bad service, needless delays and mediocre at best office management. I was told the doctor doesn't have time to call back patients. Been waiting for over a month for a call back regarding a broken retainer. YES! This is the level of patient service yiu might ve dealing with, if you haven't commited, dont be fooled by the nice initial bait and switch talk. Avoid at all cost!!!

    Photos
    Orthodontics By Design - Orthodontist:   Angel Gangoy, DMD Specialty :   Orthodontics  & Dento-facial Orthopedics

    Orthodontist: Angel Gangoy, DMD Specialty : Orthodontics & Dento-facial Orthopedics

    Orthodontics By Design - Clinical Area

    Clinical Area

    Orthodontics By Design - Confident Teen
Proud of her OBD smile!
(actual patient)

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    Confident Teen Proud of her OBD smile! (actual patient)

    Wilmington Orthodontics - orthodontists - Updated May 2026

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