Larry is great. He's very professional yet up front and honest. Good with talking / explaining…read moreissues to better help you understand. I take my work truck (Peterbilt) and my personal car to him. If you live in the area you've got to give him a shot. His rates are reasonable and much better than dealers and larger shops. I find it hard to believe that you won't be pleased.

Absolutely fantastic shop and amazing mechanic. We found him completely by accident after our power…read moresteering went out during a road trip and thank God we did. He was helpful, accommodating, friendly, and knew his craft for sure. He helped us as much as possible in an emergency situation and got us back on the road. I wish we lived closer because I would choose him as my regular shop hands down. If you need work done at a reasonable price and in a timely manner, choose LLK.

Let me tell you, they are just great! I do not live in the area anymore, but needed service this…read moreweekend while visiting. I called on a Friday afternoon, explained my situation - Chris in the Service Dept. said drop it off Friday night - and at 10:30am Saturday I am already back in my truck. I didn't need much work, but I am still marveled that they took care of my needs so quickly. I have been a Hondru Ford Customer for 15yrs - even though I have lived in southern VA for the last 10yrs. When I needed a new truck they helped me out and even shipped it down to my front door. I obviously don't get to use the service often, but you better believe that if I still lived here I would use them for everything. They go above and beyond to accommodate and the treat you like a real person when discussing your needs and maybe the things that they see on the horizon as far as service.

contacted Jon Hershey via internet on a car listed on their website. made a very specific offer. he…read moresaid he could not meet those terms and I let it go at that. 2 weeks later I made the same offer again. this time he asked for trade-in details, photos, and sent me a credit application implying he was now receptive to the offer. when asked to honor those terms he upped the price 2000.00 dollars! Stay clear of this guy and this place if they will hire and pay for this type of employee they will stoop to lord knows what Now I know what they will stoop to. Val Conte calls me and identifies himself as the director of Hondru. He asks me what the problem is, and as I begin to tell him he cuts me off mid sentence so often that I had to tell him to STOP. I explained his employee began a negotiation and then turned to a manipulative lie to get me to the desk. (The term 'GET THEM TO THE DESK.' Is a hack salesmans tool to move you to a decision where the deck is in the favor of the Dealership. They use urgency, emotion, time spent, and fawning concern to manipulate you into making a foolhardy decision.) I asked him directly if the deal his employee had agreed to was within his power and he immediately talked over me. "No one is going to win if you are not going to be reasonable." Was his attempt at bringing me back to the negotiation. His only reason for the call was to get this review removed. The car I was interested in is rather rare. And that was the only reason I began talking to the sales people at Hondru. I and my family have been in all facets of the car business since the 1930's and we can all call Tom Freysinger, John Sutliff, Gary Lawrence, and Danny Sunderland friends of many years. I suggest you look those 4 up as dealership owners and representatives of fair and honest car dealers.

My go-to place for my 99 Audi A6 - and when I say go to - I mean a lot. If you have an older Audi…read moreyou know what I mean. This group has helped me with a destroyed engine, and on top of that, countless repairs to the front suspension. Not only are they communicative and friendly - they really hear you when you talk about financial boundaries and are willing to work with you to keep your car as functional and as safe as possible with a constant eye on the costs. They keep meticulous records and in the event that something they have previously repaired goes wrong - I have found on 2 occasions that they repeated a previous repair because they were unsatisfied with the long term result. ( Free of charge mind you) I have yet to find a car repair place with more integrity in the Lancaster area. My engine repair was like having my car reborn - and it's not often to have such a big repair go off without a hidden issue or some kind of quirk - in my case - it was a tribute to their thoroughness - My old girl has never run better. They aren't the least expensive place you can go to in the area but I'd say they'd come in the top tier for Value.

Drove my car in, after they "serviced" it I picked it up and it died 5 miles down the rd. Claim…read morethey did nothing but run a computer scan, that then turned into a scan and doing something with the plugs...they claim no fault, I call bs, you've been warned and so has the bbb

I rarely give 5 stars initially so I'll start with 4 for now. but based on my first exposure to…read morethis business I am very satisfied and could have given 5. The owner was pleasant and informative and diagnosed my 2001 Yukon troubles with confidence. He managed to save me a few bucks by not doing unnecessary work. That's a big thing with me as I do have some automotive knowledge and I know when mechanics are being dishonest by telling me my "rotator splint" needs service. I will continue to utilize this business in the future.

This place is great! Drop off car, get call with cost, go back and pick up car. No problems. I…read morehate, hate, hate being held hostage at the dealership garage! At Gutshall's there is no waiting and no hating. Easy peasy. Thanks guys for being such a great shop!

Nice small town garage, excellent work at good prices always take good care of my cars for…read moreinspection and maintenance repairs

The owner was honest and a man of his word. I had an engine replaced. A lot could have gone wrong…read morebut nothing did. Would not hesitate to go there again.

BUYER BEWARE! Called before going for some used parts for my car. Said they had those parts and…read morequoted me very fair price, but, it turned out to be a "bait and switch". I drove the whole way there and the owner tries to sell me new parts and the price was 6 times higher than originally quoted. Sleazy.

On the evening of Apr 22, 2016, while on my way to Harrisburg, PA to attend a funeral the next…read moremorning, I experienced major car problems. It was about 8 PM and I was stranded on the side of the road on I-83 North, with cars whizzing by at 70-75 mph (talk about scary). I called my insurance company and the tow truck driver (who lived an hour away) finally showed up. He wasn't sure where to take my vehicle and relied on his GPS to show him the nearest shops. There was a shop about a mile or so away but for some reason he decided to take my vehicle to Sotdorus Motors and it ended up being a blessing in disguise. Long story short, my experience with Sotdorus was wonderful! I was worried that when they saw my VA tags they would take advantage of me but that was so far from reality. Living two hours away, I had to leave my vehicle there for the week to get repaired but each time I got a phone call from Norm to explain everything in detail before any work was done. Even the receptionist Vandy was very nice when I called and she even mailed me my car garage remote that I inadvertently left in the vehicle--wow! In the end, what I ended up paying in repairs was far less than I was expecting. I had the same issue happen to the vehicle on the opposite side of the vehicle a few months earlier and Meneike charged me double what Sotdorus did! Let me end by saying that in these days where customer service is pretty much non-existent, it is great to see that there are still honest people out there that care and not all about the almighty dollar! Thanks Sotdorus for turning a terrible event on the side of the road into a positive experience! :)

I contacted Sotdorus back in July, with a need to have my Engine swapped with a reman engine…read more Jeremy was Extremely patient and ready to help out, when I finally had gotten the money together and the reman engine delivered to Sotdorus in October. Jeremy called me within a week saying it was swapped out and ready for pick up. Truly appreciate Sotdorus for doing this work at a very reasonable price and turning the Expedition around in such a quick time.

Great neighborhood spot. Always good service with fair pricing. Consistent owners. Would definitely…read morerecommend...I've been going here for 3 years now.

Took my Jeep in for a very small coolant leak…read more After putting in on the lift the Service Manager told me it needed a new thermostat and housing - $389.00, installed. I took it to another mechanic (recommended by a friend). After putting it on the lift, the Service Manager told me the lower hose clamp was tightened. Problem solved; no charge. The Service Manager asked me who told me I needed a new thermostat and housing. He rolled his eyes and chuckled when I said Meineke in East Petersburg.