I went in to Purolator at 1330 Hawthorne Road, Ottawa, this morning to ship my granddaughters "left…read morebehind" house keys to Kingston. I was so impressed by the lady behind the counter. The place was very busy, a lineup. She was so pleasant, helpful, smiling and efficient. It was a pleasure to be served by her. I looked at my receipt and I think her name was "Nalie".

Awful experience. Terrible customer service. They lost my shipment and it took multiple calls and…read moreemails to find out any information. It came down to, employees not doing their jobs properly. The bin was not scanned when removed from the truck and put one some other truck with no tracking. They closed the investigation because it's lost and no reimbursement for the items. Beyond terrible customer service.

i didnt get my package on the scheduled delivery date. I took an off waiting for my package at…read morehome, but they said receiver unavailable when they came while I was waiting all day for them.I called them to comeback or I will pick it up sameday they dont allow it.My one day was wasted for nothing because if their service.

From the owner: Drop off, pick up and return packages at any time of day or night 24/7 with our secure Quick Stop…read morePick-Up parcel lockers.

We had some issues with the work initially but they went above and beyond to sort them. Very…read moregrateful.

We had just lost two mature maple trees (+70 years) in our front yard due to disease and a sudden…read moresummer storm. Although we already had a front flower garden, it just didn't have the same appeal that it once had and, of course, we now had more sun. We desperately needed to change the look of our front yard and had some preliminary discussions with a few landscapers. However, we were not terribly impressed with their approach to our needs. Finally, we met with Ed Hansen, President of Hansen Lawn and Gardens Limited. Ed took the time to listen to our overall expectations and then explain what the possibilities were for our yard and what his team could do for us. I found him extremely knowledgeable, down to earth and very sincere. He had one of his staff draw up a garden plan for us to look at. We were very impressed with the design plan that was presented and after receiving a detailed written estimate, we agreed to have the work done right away. The actual work began within about three weeks. In the meantime, Ed was always available by phone or by mail to answer any questions we had. Planting day had finally arrived and we were just a little anxious. The planting team were very enthusiastic and conscientious. They clearly enjoyed what they were doing and it showed in everything they did. The result is a refreshed and vibrant front flower garden that we are now extremely proud of. We have already had some wonderful compliments from many of our neighbours. The transformation has been outstanding. The refreshed "curb appeal" of our home is far better that we had ever expected. The overall cost of the work was extremely reasonable and will more than pay for itself when we eventually sell our home. We feel very pleased about our decision to have the work done by Hansen Lawn and Garden and we would highly recommend them to anyone looking to have any landscaping work done on their property. Alan & Geraldine Tunney

Mediocre service, package with signature required has failed to be delivered Tuesday, Wednesday…read more The UPS truck showed up Thursday without my package on board. Today is Friday, no new date or timing for an attempt for delivery. This is not the first time as they have lost previous package. DO NOT USE UPS Ottawa.

For 4 days it has said my package is out for delivery. I have called every day and The people I…read morespeak to are clueless. They just keep saying they can see it is out for delivery and I will receive it. I keep reminding them that I would not be calling, if I was receiving the package when it said I would. They are either stupid or lazy because they do nothing about it. It's now been a week of this BS. I no longer need the items as I had to go and purchase them elsewhere so I could have them in time. What a useless company.

I went to this store to ship a huge and non-standard size package. They did a really good job in…read morepreparing and packaging. Very Friendly, Professional and polite staff. Thanks guys!

From the owner: The UPS Store Ottawa provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.

I was introduced to Speedy Messenger at my work place, and now I use their services all the time -…read morefor work and for personal deliveries, whether delivering something in Ottawa or across the country. They are reliable, dependable, and affordable. You can have something shipped to Toronto from Ottawa either on an overnight run, or if really urgent they can pick up your package and drive it straight there, which would cost more, but sometimes some things are totally worth it when they are truly urgent! I recommend them, and will continue to use their services.

My septic system needs repairs... Roundabout is clean, has a lot of space and machines and is…read moreconvenient. I would 100% return there and will as there will be more laundry. Calm environment and there is a place for kids to hang out (with your supervision) and a snack machine.

It was clean and easy to maneuver the machines. The staff were accessible and friendly.read more