Great mechanics and trustworthy! Work on high end vehicles. Value to their service.read more

after a couple of attempts to have my car repaired and a month or so without a vehicle.. I…read more called RG diagnostics and they picked up my car and found the problem. back on the road now and in a timely manner.. very good service and steve kept in touch to let me know what was happening. thanks again. regards Karen Coulter

I picked up my car today, and not only did they walk me through all the issues resolved, they said…read morethey found a few things that needed fixing that weren't included in the original estimate. Instead of calling me to ask/let me know about the extra charges, they instead adjusted their profit on the other work to ensure my bill equaled my estimate. It is hard enough to find a good, honest mechanic, but Cloverdale ARC seems to go above and beyond in every respect. The location is good, the shop is organized and clean, and the people are kind. If I wasn't from out of country they would have my business long term!

Took my car in which required a new exhaust pipe be put in. The bolts broke off in the converter…read moreand so they put excessive heat on them to get them out. They were going to charge me for a new converter. I was devastated since the price was already going to be over $600 based on what they told me and that was a surprise as well. When they told me it was going to be $600, I told them to quit working on it since it was just loud. They said they were too far into the job to stop and I am on disability from being in an accident and can't afford much right now. After I left, I headed about a 4 hour drive away in which the engine light came on and I lost the ability to increase speed. It was "bank 1 sensor 1". The 02 sensor. I took the car back to them, and they said they would only charge me for the part and no labor. They also said that it wasn't possible for the work they did to have caused the new issue. They quoted me $200 for the part. I went to the pick and pull, got the part and was going to do it myself but the bolt was seized. I spoke to my trusted mechanic that was just too far for me to take my car to in the first place, and he told me that they should have removed the 02 sensor before applying any heat and that it most certainly could burn out the sensor and just for the simple fact that it was seized on there meant they hadn't removed it before applying heat. It was not giving any codes before they worked on it. When I went in for them to replace the 02 sensor with the one I had pulled, they tried to charge me $145 for labor because I brought my own part in. They were adamant that they couldn't have possibly caused the issue and I should be more grateful for the work they did on my car earlier to help me out, even though I felt pushed into the work in the first place, as if I had no choice. When I explained what my mechanic said how it was possible, the owner got in my face, pointing his finger at me and raised his voice at me and told me to take my car and leave. I took the car to another mechanic shop, and they said they would charge me for 30 minutes labor and not up-charge for bringing my own part which would be less than $50 and this new shop had nothing to do with the issue.

I brought my SUV in to have a simple oil change and transmission service. Mohammed did a great job…read moreand advised me that it was too soon to change my CVT oil. I appreciated his honesty. It's hard to find honest people these days. They also did a chassis lube and break inspection at no extra charge. Four hours and $122.00 later I was on my way. I will definitely use these folks again.

Cory, Scott, Garth and their crew are incredibly professional, reliable, and easy to deal with…read more They were recommended to us a decade ago, and we have used them ever since... Even though we have moved out of the area.

I have been using Ian's Auto almost since it opened . Awesome people great prices ,and extremly…read moretrust worthy . I had to get my car towed in for a simple electrical issue . They diagnosed it and fixed it FOR FREE . I had to fight to tip the mechanic lol . Seriously though , they are a great business full.of good people

Very busy, but seem to be able to fit in emergency repairs…read more Friendly, honest, will not overcharge. Highly recommend this shop Mike C

I gave the batons over to The Hubs as the designated car maintenance person several years back. He…read moretakes it to the dealership shops and maintains the car. A recent trip to Whistler was an eye opener: one of our tire was popped and needed to be patched, and there was a funny sound when starting the car about to drive home on Sunday. By Tuesday of the same week, The Hubs said he can barely start the car. He took public transit to work while I looked for an auto shop to take my car in for the day. Called a couple of shops and they are full for the week. I randomly searched and came across this place on Google that is tucked away in the end of a long brown building. Walter picked up the phone and was genuinely concerned about my car and whether I can start it. He asked me some great questions that should be easy to answer, but I have no clue since The Hubs handles the maintenance. Walter was very patient with someone that has minimal knowledge about their car and gave great instructions to explain how to get to the shop and what to do once there. Once I figured out how to start the car, I drove over and drop off my car with Walter at 12pm, who also asked me if there's anything else they need to check for me. Informed him of the tire problem and he said he'll make sure someone take a look and torque it as well. Walter called at 2pm and let me know the diagnosis and what is needed to be repaired. Turns out battery is end of its life and needs a new one. Also, my tires are getting bare and needed some new treads - Walter said he can find and give me a few options. By 3:30pm, Walter called back and said the car is ready. Made my way back and explained the what they have done, how much it costs and also the tire options. The price is fair. I feel assured by their level of service and knowledge. I'm very glad I stumbled upon them. Overall: Walter & team is great. I have a great service, fair prices, and I will take my car to service there again.

Peter and crew have been my families go to mechanic shop for years now. Never had an issue that…read morethey couldn't handle. From routine maintenance to complete overhauls, everything is done correctly, and timely.

I had my front bumper replaced and other repair work done on my van after it had been backed into…read moreby someone while in a parking lot. Within months the paint began to peel off of multiple areas of the replaced panel. When I brought it in for reassessment I was told that the issue was the result of what product ICBC would let them use and maybe how I was using the vehicle (?) and that there wasn't anything they could do about it. After pointing out that at the end of the day they had provided a defective repair they promised they would follow up. Never did. Would strongly recommend against using them.

This place is awesome. Thank you to the manager Zane for going above and beyond! There was a big…read moremix up with my insurance when my car was rear ended and instead of me having to deal with it he made calls to sort it all out. The receptionist is always super friendly. My car came to me looking brand new all clean inside and outside! Would recommend for sure.

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

I mean, you pay for the speed of service. Almost 200 bucks for an oil change is kinda insane…read morethough. We drove in, we drove out in like, 10 minutes. We needed to drain the oil pan after we added a bit too much. They added an air filter which was only 20 bucks so the oil change was.. well, really effing pricy. Everything is still working though so it's an A-OK experience all around.

Three decades is a long time. Where did all those years go? Back then it was Timmy at the front…read moredesk, then he went on to other things in the company and Marc was there one day. Great guys both of them. New crew now, but I think I saw Marc today - but he didn't recognize me, it's been a few years. But even as an unknown face I get the best service and treatment possible. Usually shoot the breeze about cars for a few minutes as well - they aren't in a hurry to get you out of there - they just want to get the best for those who walk through the doors. After 30 years and six or seven cars I have come to them time and time again. Sometimes for a patch, sometimes to get a set of rubber. Every single time they are great and I'm pretty safety conscious when it comes to the rubber hitting the road. They've patched no end of screw/nail/whatever holes with the intent of getting you going, not the intent of getting your money. Case in point, I got a nail in the tread at the edge of a tire. Not that many kms on the treads and I didn't think that I could make it to B&B so I pulled into big K. They looked at the tire, said that it was impossible to patch as the nail had "likely" gouged the sidewall. But replacing 1 tire was bad practice so I would need all 4 done even though the kms were less than 100,000 on them. This was a late model Volvo SUV so the tires were not cheap and they "likely" saw my wallet and me coming. Well they also saw me going as I gently drove out and over to B&B. The team there pulled the rubber and actually took a look, seeing that the nail had entered at an angle away from the sidewall and a tread patch was all that I needed, so that's what they did. Go to these guys. They are honest, good natured, and do a great job. I really don't know how you could want anything more in any business let alone the ones that keep you safe on the road.

i went in with my ram 3500 truck which is comp stock. No lift no leveling kit nothing. I asked…read moreabout getting new tires for it. I was given two options. One was Toyo one was for Falkens. The Toyo's were quoted at over 2700 and the Falkens were 2986 installed. Stephen "Roy" Mitchell the counter guy who says hes the manager said the Falkens are slightly wider but are a really good tire. I said okay I'll go with those ones. He orders them in and later that day on August 11, 26 same day he told me to come back in the afternoon when they showed up he would let me know. He calls me later on around 2pm and said they are here come on in. Cool. The shop installs them. On my way home I hear them rubbing. I call back next day and said come in we,ll take a look. I go in and they realize the tires are rubbing on the mud flaps. He automatically says "ya it's Willowbrook Chryslers fault for putting these mud flaps on". I was slightly turned off by him trying to blame the dealership for the mud flaps. He said we could take them off . I said okay well I guess I don't need them in the front. They took them off and I asked them to thr them out. Well this is not my daily driver so it to me a couple more days to realize they are still rubbing on something else while wheels are completely turned. And I saw where the paint was rubbing off so I called back again. This guy tells me I should go to Lordco, they sell wheel spacers and are easy to do. I thought this is messed up but I did call anyway and they don't sell heavy duty spacers for these trucks. I then started some research and calling different shops and apparently every shop I called (three of them) including other larger tire shops and Willowbrook Chrysler where I bought the truck and every one of them will not install wheel spacers and every one of them advised me not too as it's a one ton truck and I tow a trailer with i. So I once again go back to TIRELAND in Langley on this past Thursday of September 3, 26 and they were about 10 minutes from closing and this Stephen guy blowing me off once again like I'm a piece of garbage. Starts opening a book to give me a phone number for a place that deals with Falken tires and to take the issue up with Falken themselves. I said are you f,n kidding me right now? He says I told you to come back next week. Well what's that have to do with giving me some help here with the oversize tires you sold me here that I paid just under 3000.00 dollars for?? Then this guy says listen I don't pick the tire sizes. I said well I sure as hell don't! What do I know about tires!!! You're the so called professional here! It got very heated and he's telling me to leave. I said you owe me 5 minutes of your time her. then he says he called the cops. I said I don't really care who you called. So I ended up leaving and here I am now trying to figure out how to deal with this. TIRELAND in Langley.