Amazing place! Had permanent eyeliner done by Annette Gray. She is a master! I would not go…read moreanywhere else!

By far the best spa in Augusta! I absolutely love how tranquil and relaxing the space feels as soon…read moreas you enter. The staff were extremely welcoming and professional. They've clearly been trained by an amazing manager or owner who knows how to create memorable experiences. Y'all I was so relaxed during my treatment that I actually fell asleep. So embarrassing. lol. Rebekah and her staff are truly amazing and I recommend Rosewater to all of my friends and family!!

I debated leaving this review as I have had great experience with previous massages and facials- my…read moremost recent being in May. I went this past weekend for a massage and facial and left a bit dissapointed. My massage was great, even though I think it's absurd to pay extra for aromatherapy when that literally sets the tone and vibe for a massage. The masseuse did a wonderful job addressing my problem areas. On to my facial- the esthetician, Raleigh, was friendly. I scheduled the dermaplane facial. She didn't assess my skin before the facial, didn't ask about problem areas, didn't even tell me what she planned to do for my face. I let her know that I was interested the Oxygen facial and wanted her input for what I was trying to achieve for my skin- brightening and even texture, but said I'll let her tell me what my skin needs. Her only response was "this is a dermaplane facial". And that was it. After it started I asked if there was a heated blanket on the bed as it was cold. She checked and said there wasn't. That's it. She continually used a lukewarm, thin rag on my face through out the session. Afterwards, as I was getting up to my robe back on, I noticed Ordinary skin products on the counter. Not sure if this was used on my face but this is a dissapointment that they utilize these cheap products on anyone given how expensive their services are. When I walked out of the room, she showed me to my locker, said thank you and that was all. Nothing telling me about my skin or services as others had done in this very place. Overall this service alone has deterred me from coming back as I can get better services, better product elsewhere. It felt rushed and almost like she was there to do her job only, not to offer the customer experience one expects when coming to the Retreat.

I booked a massage & a facial. The massage therapist checked in often on the pressure, comfort and…read moreareas that needed attention. Facial was excellent, my skin is glowing and soft. The spa area was relaxing, warm & private.

Love this studio. Calm vibes and she got the job done quick which is what you want when waxing. She…read moreeven spent time getting my ingrown hairs out which no one else has spent the time doing before. She did awesome.

This was the best waxing experience that I have ever had! She explained everything so well and was…read morevery personable. I have definitely found my wax home and will be back!

I'd never had a Brazilian Wax before and someone I know suggested this place so I went on their…read morewebsite and got more information on them. I felt very confident about making an appointment for Brazilian wax and Vajacial. I did make it known to them that this was my first time having this process done. I was assigned to Malaysia... ABSOLUTELY PERFECT EXPERIENCE She was patient...fast...detailed and explained to me every step of the way on what I should expect. There was very little discomfort...no where near the pain I anticipated. She was very comforting and made it a very natural process without question...this is definitely my Spa if choice and she is the only person I will book appointments with...not to say that everyone else there isn't great at what they do.. but if it ain't broke don't fix it!! Absolutely love them and Malaysia is exceptional!

It felt like she used rubber gloves for my facial, she put so much "hydro" on my face for my hydro…read morefacial, that it was dripping into my ears, and when I asked for goggles for the extremely bright red light treatment, she told me to "just close my eyes". No ma'am. I asked her to remove it, as I've had many facials in the past, and goggles must be used as it is extremely dangerous for your eyes if they aren't. The receptionist answered my questions, although she never looked up from texting on her phone to do so. When I asked about the teacher discount, she said it was 10%. I said, really? Cuz the sign on your door says 20%. She then rang me up, and didn't give me the discount until I asked about it again. Never. Again.

Earlier this year I was in desperate search of an esthetician. After seeing amazing reviews about…read moreBare by Tovi on Facebook, I decided to try her out. The ambiance of The Skin Experience eludes a tranquil atmosphere. The waiting space offers picturesque backgrounds. Services includes complimentary drinks of tea, fruit infused water, wine, or margaritas. The skincare services ranged from microdermabrasion to a regular facial. Waxing services are also available as well. I received a microdermabrasion facial which included an initial skin assessment. Tovi is an expert within her field. Her clinical training demonstrates her extensive knowledge of the integumentary system and how the skin works. Tovi is a joy to be around and I absolutely loved being a client here. This black owned business is highly recommended and popular in the CRSA area, so book in advance.

Can I just tell you, Tovi is now my hair removal goddess. As a military spouse, I hate moving ever…read more3-4 years and having to start over. Well I have found not just a gem, but a freaking diamond with Tovi. She is amazing. I was 110% comfortable the entire time, she was SO SWEET, and very good at what she does. The products she recommended worked like a charm and the whole process was quick and thorough. I highly, highly recommend recommend Tovi for all hair removal and skin care needs.

I was extremely nervous about trying microblading and this woman made a bad situation worse. She…read morewas impatient with my concerns,rude condescending and at 1 point I had to ask her to please not yell at me. I left in tears. If you're looking for a knowledgeable kind professional person for microblading please keep looking this woman is not it.

Amazing work! I loved the service and advice while doing my eyebrows. I used to burn when waxing…read moreand this time it did NOT happen. GREAT wax for my eyebrows. She cleaned me up perfectly for my preference of thick clean eyebrows before a friends wedding.

Great place for all your waxing needs!!! Believe or not getting a full Brazilian was one of the…read moremany things on my bucket list of ToDos, and I went for it at Thumbs!!! After reading lots of mixed reviews about other hair removal places ( wax,sugar, etc...) and calling a few places with all my inquiries about the process, I was definitely headed to Thumbs! The great customer service could be experienced through the phone! All of my many questions were answered and Thumb made me feel really comfortable asking anything! I have to say that I normally groom my own private parts, so this was a first! I get there and am quickly greeted. Thumb explained everything to me before anything happened which put me at ease. I braced for shock at the thought ripping hairs, but it wasn't that painful at all. I was pleasantly surprised! We conversed about our kids the entire time and then it was over. It went pretty fast. Maybe a flinch or two in sensitive areas, but nothing like I expected or feared. She is very thorough. The place is spotless and very well organized. I will definitely visit again.

I have been going to Thumb's body waxing for years. I get Brazilian's , but sometimes like…read moredifferent shapes and Brandy has been on point with my specific requests. She is thorough with the wax and understands the assignment when I ask for a shape yet don't know what to call it!

Dani is my Go-To girl. She is knowledgeable and waxes are done correctly with her. The quality of…read moreservice and waxing at European Wax Center is next level of instant gratification with hair removal. The vibes are always positive. The front desk girls are always amazing, happy and confident. European Wax is very clean and sterile, which I LOVE! I moved here from the West Coast and always went to the European Wax is La Quinta, Ca. So when I moved to South Carolina then Georgia and saw that there was a European Wax Centet near with locations, I was relieved I can continue my Wax regiment. Also the Wax passes are your next Go-To investment because when you purchase your Pass it covers you for the entire year and all you do is Tip your girl out after your wax. I pay for Convenience and the Wax Pass is worth the Convenience. Stop in today and let European Wax Center handle all your hair removal needs.

I paid to have eyebrows waxed and tinted. The tech did not fill in the brow line. She stopped half…read moreway on both brows. I didn't really notice completely until I got home. Terrible job