Groupon had a great deal, $60 for a couples massage... I called to set up my appointment. Got a…read morereminder text two days before so. I show up at my appointment time and only 1 of the masseuses showed up, so they just cancelled with me and my boyfriend standing there. I understand things happen but it was very frustrating to drive there with my boyfriend excited and arriving to one woman awkwardly apologizing because her partner didn't show. They could have called. I was given the card to call where I was offered a reschedule (no apology, no discount) and they said I could reschedule for 3 weeks later.... we are long distance, and I was visiting Augusta. I would NOT recommend. If you do end up going for the groupon deal (price is great), there is no signage for a massage place. You need to go into the building and look at what suite they're in.

No flexibility with appointments, closest one was three weeks when I called. Everything was dealt…read morethrough texting (unprofessional). Set it in my schedule. I am the one that had to call to verify just to hear that it was never booked. Keep in mind, I still have the text with the conversation. Re-booked and again, no call back for verification. Showed up and no one was there. Called and left a message at two different numbers. No phone call back. Good thing I did not purchase with them, called Groupon and redeemed my money.

Genuinely some of the worst customer service I have EVER experienced in my life....i am not…read moretypically one to write reviews and the hair and services were great, but the women here were incredibly rude and unpleasant to work with on all occasions. Extremely disappointing

Taylor did my makeup and all of my bridesmaids and my mother for my wedding. Some of my bridesmaids…read moreare really into makeup and extremely picky about who does it and they all said that this was by far the best they've ever seen someone do makeup for an event. Would 1000% hire again for any special event! Worth every single penny :)

I had the "Everglow" facial at Spa Bleu, given to me by Kylie. It was complete bliss! This facial…read morealso included a shoulder/neck/arm massage. She even worked out a kink in my neck. The place itself is immaculate and smells fresh. The employees were all friendly. I fully recommend them.

Michelle is absolutely the best masseuse I have ever seen. The strength in her arms and hands along…read morewith her skill makes a massage feel like a workout. The facials are so relaxing and the product choices are amazing. She always send me home with samples of what she used. Highly recommend this day spa. Makes for an amazing gift for anyone that could use some serious pampering.

Sugar & Comb is officially open! Although we've been Leslie's patrons for more than a year (and a…read morefew months in the new location), it was a nice event for an even nicer person. This is a bright, clean, tastefully decorated space. It's conveniently located right on Washington Road, making it easy to get to from anywhere. Leslie is a gracious, chatty person who puts you immediately at ease. No small feat when the subject is ripping your hair out by the roots. She is careful and keeps me talking, laughing and sufficiently distracted so our time together goes quickly and smoothly. The hairdressers at the salon do a brisk business, but I've not had the opportunity to patronize them. It is hypnotic watching them at their craft though. It's easy to recommend Leslie's salon, but I encourage you to go see for yourself the next time you need some 'maintenance' done.

I had never received a sugar wax before. and let me Tell you…read morewhat a difference . I will never go back to regular waxing. This place is amazing. Happy with their services . I will be coming back .

This is such a relaxing and gorgeous spa. Very quiet and truly serene. I had a massage and a foot…read moretreatment package from F'Alyssia. She did a fantastic job! I will definitely be back soon!

I'm quite new to having massages but have come twice to Serenity...Francia is my therapist and she…read morehas done an amazing job with targeting my myofascial back pain! It is easy to book online appointments and the facility is lovely, very relaxing! Would highly recommend!

She's the best. The room is so calm and clean and she really is good at what she does. I love to…read morecome to her place

If you know me you know I don't like being touched especially by people I don't know. I have been…read morefeeling very tense lately and recently diagnosed with RA. Fortunately I am not on any medication for it but was encouraged to really start nurturing my physical body and taking better care of it. I came across Ms Cebbi through some of the natural products she sells and she informed me she offers massage services. She has a wealth of knowledge and great energy so I said why not! I'm glad I did because the experience was amazing. Her touch was firm but gentle and she knew what she was doing. She is located in a private office space on a main road for easy access and ample parking. I enjoyed the music she played and found myself dozing off at times - which only means I trusted her that much! If could give one suggestion is that the head pillow be more secure as I found my head slipping when face down. Otherwise 5/5 I recommend and will be back myself!

I debated leaving this review as I have had great experience with previous massages and facials- my…read moremost recent being in May. I went this past weekend for a massage and facial and left a bit dissapointed. My massage was great, even though I think it's absurd to pay extra for aromatherapy when that literally sets the tone and vibe for a massage. The masseuse did a wonderful job addressing my problem areas. On to my facial- the esthetician, Raleigh, was friendly. I scheduled the dermaplane facial. She didn't assess my skin before the facial, didn't ask about problem areas, didn't even tell me what she planned to do for my face. I let her know that I was interested the Oxygen facial and wanted her input for what I was trying to achieve for my skin- brightening and even texture, but said I'll let her tell me what my skin needs. Her only response was "this is a dermaplane facial". And that was it. After it started I asked if there was a heated blanket on the bed as it was cold. She checked and said there wasn't. That's it. She continually used a lukewarm, thin rag on my face through out the session. Afterwards, as I was getting up to my robe back on, I noticed Ordinary skin products on the counter. Not sure if this was used on my face but this is a dissapointment that they utilize these cheap products on anyone given how expensive their services are. When I walked out of the room, she showed me to my locker, said thank you and that was all. Nothing telling me about my skin or services as others had done in this very place. Overall this service alone has deterred me from coming back as I can get better services, better product elsewhere. It felt rushed and almost like she was there to do her job only, not to offer the customer experience one expects when coming to the Retreat.

I booked a massage & a facial. The massage therapist checked in often on the pressure, comfort and…read moreareas that needed attention. Facial was excellent, my skin is glowing and soft. The spa area was relaxing, warm & private.

10 out of 10, amazing staff and very professional, but also kind and I felt at ease…read more Their work is amazing, I feel like a new person answer my body!

Sarah gave me the BEST deep tissue massage I've ever had! I walked in there in so much back pain,…read morebut it was gone when she finished with me! Will continue to see her regularly!

I'm a man on a journey and I'm taking Madison with me. She is the **best**. I haven't walked into a…read moresalon in at least ten years. Wasn't any reason to as I've had short military hair for a while now. I haven't cut it in 10 months and i was getting frustrated at how it looks and acts. I needed advice on products and how to blow dry it in the morning. Madison was patient, showed me methods and products that actually work. Today I'm looking like a new person. Love this place and I'm keeping Madison. When you find the right stylist you stick with em. Highly recommend this salon.

This salon is a hidden gem!…read more From the moment I walked in, I felt welcomed ! The vibe is relaxed but professional, the space is clean and stylish, and every stylist I saw was clearly passionate about what they do. My cut and color made me feel brand new! My color is rich, dimensional, and exactly what I asked for Bonus points for the scalp massage during the shampoo!!! I Highly recommend this place if you want skilled stylists, chill energy, and to leave feeling 10x better than when you walked in.

So, what an interesting experience. My sister and I called and made an appointment for a hip bath…read more Ladies, definitely a treat yourself right salon service. When we walked in were were greeted and advised to feel out a sheet that told them what type of hip bath you needed. I received a regular hip bath. They take you to the back to change out of your clothes into their huge cloak like robe. There was an issue with the steamer not coming on but they fixed that and comped some of the service for the inconvenience. After the service was complete I left feeling great! They had music playing, so if you like r&b and hip hop, you'll love the music mix. The woman that tended to us was very nice, super pleasant. They do have discounts sometimes, just ask. And they provide other services as well; ie, nails, waxing, and hair. . I will definitely go back!!!

I'm sooooooo happy with my Brannon chemical peel. Like crying happy. I've secretly hated my skin…read moresince I was little after getting chicken pox those three time. That left scars on my face. Thank you so much. I'm extremely satisfied and I know I haven't healed all they say yet. I highly recommend this service !!