Amazing Massage and Customer Service! I had my second massage with Precious and she is Wonderful!…read more Her name definitely fit's her. She is Precious. My first one was a 60 minute , yesterday I had a ninety minute. It's definitely a ninety minute here on out. She listens to what you need and I felt beyond relaxed when I left. It was the BEST massage I have ever had. My friend that is also a Wellness Member there like myself I told her about Precious and she has already booked an appointment with Precious since her therapist recently moved away. I highly recommend the Wellness Program also. Paige at the front desk is also Amazing she is the Sweetest and also makes sure you feel welcomed. I am always happy to see she is there when I come in for my massage or facial. Looking forward to my facial next month with Dea she is also Amazing! Spa is always very clean and smells amazing.

I'm so excited for the new staff! They seem to have more staff i always loved the idea of being…read moreable to relax and have self care I'm so looking forward to my new members ship! My overall experience has room to grow! It's clean and corporate so I can use this anywhere and it's one reason I've kept the membership!

Amazing place! Had permanent eyeliner done by Annette Gray. She is a master! I would not go…read moreanywhere else!

By far the best spa in Augusta! I absolutely love how tranquil and relaxing the space feels as soon…read moreas you enter. The staff were extremely welcoming and professional. They've clearly been trained by an amazing manager or owner who knows how to create memorable experiences. Y'all I was so relaxed during my treatment that I actually fell asleep. So embarrassing. lol. Rebekah and her staff are truly amazing and I recommend Rosewater to all of my friends and family!!

This review is strictly based on the massage I got…read more Previously I'd gotten all types of massages from hot stone to deep tissue, from reflexology to pre-natal. Liz was seriously the best massage I've gotten. Ever! Liz worked on getting to my tention points by not only working on the area but also working on it's counter point. If you have a sore area that hasn't felt 100% in a long time you need to go see Liz. She will change your life. It's therapeutic!

I was trying to find a place to get a massage after having been to a few not so good spots. Having…read morebeen referred here Beth worked me into her schedule short notice which I thanked her for. I felt a little intimidated by the atmosphere because it was so pleasant and welcoming. Upon entering I am greeted at the door by Beth, who has an awesome disposition. There was another person doing nails and she was just as vibrant. Beth gave an amazing massage, she spoke to me throughout the massage but was not overly chatty. Just enough to make me feel comfortable. Like I had been there 10 times before but knowing it was my first time I will definitely be back. I was not in a good way with my back issues. Beth focused on the problem areas and made it so that I could function in a normal capacity at least till I could get in to my pain doctor to further address the issue. Love how Beth and her counterpart made me feel welcome there from start to finish. I will definitely visit for more massages. Love those hands Beth!!

I liked this spa a few years back, but lately not so much for different reasons but this is the…read morelatest. The "manager" who hangs out in the front checking guests in talks very loudly which doesn't add much to your tranquillity while waiting in the lobby. During the massage, there was banging going on on the floor above me. It sounded like someone was moving boxes and people walking. I can remember hearing noises multiple times while I was there in the past as well. This detracts from the peaceful calm you hope to enjoy during the massage.

We were a party of four. I would like to say the masseuse that each of us were given were…read moreexcellent. They were indeed some of the best masseuses we have had in the Southeast. The Tuscany team at the front desk was very unprofessional on 11/29/24 at 9:30 a.m. There were many things that were unprofessional and unkind that happen that morning but what I took offense to most was not being offered the use of the women locker/change room. We thought that you were a small facility that didn't have this amenity. It was only after we were leaving we realized that there were other clients with robes on sitting in the waiting room that there was a women change room. There is definitely a need for customer sensitivity training.

I came for the head spa to get a head massage and it did not disappoint! Pretty sure at one point I…read morefell asleep. Relaxing and my scalp and hair felt great after! I'd definitely go again. Parking: private lot, no issues Venue: clean, smelled nice, friendly staff Service: came to get the head/scalp massage

Luxury spa experience in a great part of town. This location is easy to get to with convenient…read moreparking right in back. I've gotten two massages by Nicole. She is absolutely amazing. She ask questions throughout the massage to ensure the experience is everything you need it to be. I love the scent of the oils she uses. The rooms are comfortable and cozy.

It felt like she used rubber gloves for my facial, she put so much "hydro" on my face for my hydro…read morefacial, that it was dripping into my ears, and when I asked for goggles for the extremely bright red light treatment, she told me to "just close my eyes". No ma'am. I asked her to remove it, as I've had many facials in the past, and goggles must be used as it is extremely dangerous for your eyes if they aren't. The receptionist answered my questions, although she never looked up from texting on her phone to do so. When I asked about the teacher discount, she said it was 10%. I said, really? Cuz the sign on your door says 20%. She then rang me up, and didn't give me the discount until I asked about it again. Never. Again.

*Mullins Crossing Location**…read more First appearance it looked nice and clean from the front and I had really high expectations! I scheduled (in person) an 11am appointment and wasn't seen until 11:35am because they over booked themselves... The front desk or whatever service does their booking is seriously lacking. Additionally, the website promotes free numbing mask for first time customers--I was not granted this. Regarding the wax itself: the chair was covered in a very light cover that was porous and did not properly cover the table. I HOPE they clean the actual table but I tried not to think about it during the wax.. I walked out with hair still on me and had to clean it up myself when I got home. Because of my awful experience I was given a discount but I walked out with a bad first experience and they definitely will not get my business again.

Yurui and Joanna know what they are doing. They cared for our bodies like they were our parents or…read moredoctors nursing us back to health. It was amazing! We both walked out of our rooms raving about the masseuse we had.

Excellent massage. Friendly staff. Love that I can walk in…read morewhen the time is best for me.