Dr. Nell is great and the staff is friendly and helpful. I would definitely recommend this businessread more

The definition of "Bait and switch"!. I told them I needed to pay for my glasses with my insurance…read morewhich covered a maximum of $250. My wife and I are in our 70's and living on meager budget. They advertise 2 pair of glasses plus exam for $95.; 2 pairs with progressive lenses for $195. I had my prescription from my doctor who had recently done cataract surgery on me and I offered to keep my old frames and just buy the lenses but they said I'd have to give them my glasses for 2 weeks and pay an extra $20. handling fee. I was told where the cheapest frames were and a chose one (priced for $79.95). I was told to sit down and wait and when a salesman came over her first question was not "How are you?", but "Are you ready to check out". I said no. I needed information. She looked at my records from my first purchase from them a year ago and told me that I would owe $39., after my $250 insurance payment. I was told that insurance wouldn't allow me to get two pairs. I said fine. When I asked why it was $289. for one pair with cheap frames when they advertised two for $195., I was told that those were not good enough and I needed the same thing I got a year ago. I asked for the manager who was "out to lunch" at 3:30 pm. I left, called customer service who just gave me the same run around. I later called back for the manager who said her name was Adrianne. She never answered my questions. She said I was yelling at her and hung up on me. I'm filing every complaint I can because I believe they are practicing Deceptive Trade Practices which is illegal in Texas. They should be criminally charged for fraud, false advertising, and elder abuse!

As a new patient, I always measure a practice by the professionalism of the staff and thoroughness…read moreof the visit. To say I was highly impressed is an understatement. From the second I walked in the door I felt that the staff at this location really cares about their patients. Tonya and Kristy were exceptionally professional and friendly. Dr. Brumbelow was thorough and explained everything well. He made me feel comfortable during the visit and offered several options for my eye care. I have visited several eye doctors in my past and can confidently say that the Huntsville Berkeley Eye Center is hands down the best I've experienced yet.

So there I was, Wednesday afternoon fresh out of my 2nd reversed vasectomy (I just can't make up my…read moremind) and realized I had scheduled an appointment with the good folks up at Berkeley the same day. Upon arriving, I wasn't feeling my best, but who wouldn't? I just got my 2nd reverse vasectomy man! Of course I arrived on time for my appointment, I'm not a heathen, I was graciously greeted (I felt like a king) and with the lightning speed of a D1 professional athlete I was comfortably swept into my appointment room. All the staff are friendlier than a church faculty luncheon, I'm considering adding them to my will. 10/10 would recommend these guys if you like seeing with 20/20 visuals.

I would give them a 3.5 They service serialized glasses-…read morehowever make sure you buy the warranty. I needed to replace my lenses for the same "spot" cracking, after the second time they admitted the measurements were incorrect this is why they cracked prematurely. However-they didn't volunteer any added time for inconvenience or add to the number of times being warranted. In addition-for customer service I had a pair of prescription sunglasses which were not dark enough. I didn't want to make the same mistake again, so I purchased them as dark as possible. I got a headache after first use- I googled and found out-if lenses are too dark it can cause eye strain with head aches. I would think if a customer is paying over $650 for lenses-you would offer that information so I could make an informed decision. Unfortunately I had to google this information and find out after the fact. it was a waste of $650- The staff is friendly -but if they were more educated to assist customers it would be much more appreciated.

Everyone was very helpful. Dr Dinh was awesome. She took her time and carefully explained…read moreeverything to me. Highly recommended Focus optical.

I've been going to Today's Vision in Conroe, Texas for the better part of 5-10 years (I honestly…read morecan't remember exactly how long). What I appreciate most is how quick and efficient they are--I'm usually in and out without any hassle. Dr. Gregory Breaux is great and easy to talk to, and they have a solid selection of glasses. If something isn't right, they make it right. I highly recommend Today's Vision for their excellent customer service and the real value you get.

I had a great experience from the start! I scheduled my appointment over the phone, and the young…read morelady had me laughing most of the time. When I arrived for my appointment, I was greeted nicely, and everyone was smiles. The best part doing the exam....NO HARSH PUFF OF AIR!!! The one they use is so gentle I barely noticed! Dr. G was very nice and got everything knocked out in record time! I think my whole time in the office was maybe 10 minutes! They didn't pressure me at all to order glasses and even said my current pair are still good. I really appreciated that they were pushy at all when it came to that. I just said I needed my yearly eye exam, and they said cool. This is for sure going to be my new go-to spot for eye care.

The technician was so very kind to replace my lens' in a new frame I bought, without going into…read moreall the details this was a very kind thing that she didn't have to do. Thank you!

Loved the friendly and professional staff. Couldn't ask for anything better on there services.read more

Ms. Tonya is the best! I brought in my 'crazed' glasses and she went above and beyond to help me…read more By far she's the best optician I've ever done business with. Her professionalism, knowledge and customer service should be rewarded, give that young lady a raise!!!

Had cataract surgery done there and my retina was lacerated in the process. The doctor claimed it…read moremust have happened after the surgery, which wasn't the case. I would not recommend this place to anyone to anyone.

Dr Oevermann and the entire staff were very helpful and efficient during my visit . Chelsea, in…read moreparticular, who helped me with the lenses and frames selection was very knowledgeable and helped me decide what best worked for me.

It was a great experience at Cypress Family Eyecare. Everyone was kind, professional, and helpful…read more The doctor took time to explain everything clearly and made me feel comfortable during the visit. I felt well taken care of and would definitely recommend this office. :)

I was referred to the Texas Regional Eye Center years ago for cataract surgery, but didn't do…read moreanything about it. WHY DID I WAIT SO LONG? Each staff member was friendly and helpful, and Dr. Young was kind and professional. My surgery was two days ago -- easy and painless, and less than two hours from walking in to walking out. The result was immediate. I was almost blind in my left eye, and now it has 20/20 vision both near and far. The whole experience was incredible! Thank you!

I like the doctors and the nurses/assistants are all great as well but I don't like having to pay a…read morerefraction charge of $40 which insurance doesn't cover and never has and if one goes to an optometrist for a script there is not a refraction charge. I declined the script as the doctor said there was only a 5% change in vision and my current glasses are working well and when I declined a script at past ophthalmologist's office there was no refraction charge and yet this office still insists the charge is valid. If valid then why doesn't insurance ever pay? If it were medically necessary then I would think insurance would have to pay. And why don't optometrists charge for such? And why not give the choice to the patient up front if they want refraction or not? If it were just the doctors and nurses/assistants I would give them a 5 star rating but because of the billing practice I want to give it a 2 or 3 star rating but will relent and give overall as 4 stars.

I have been with Berkeley The Woodlands for the last 8 years or so. Dr Weeks is my normal…read moreophthalmologist and I can not say enough good things about her. EXCELLENT BEDSIDE MANOR . Genuinely invested in my eyesight, easy to talk to and understand. I have a eye disease that calls fod a special scleral lens and Brandi is the absolute best in the field. I have worked with her for the last 6 years. Recently had cataracts removed by Dr Anderson. He was awesome, well what little I could see him. The ladies and gentlemen on staff are always, kind courtesy thoughtful and helpful. I met a new 1 for me, Karlie. TRUST YOUR EYESIGHT NEEDS TO THIS TEAM, YOU WONT BE DISAPPOINTED

The staff is so kind and professional. Dr. Matthew McCauley listens and explains things so well…read more He was very kind to my 93 year old mother as well as to me. Thank you and I highly recommend Berkeley Eye Center.

Highly Recommend!!…read more The entire staff here are very helpful and informative. They actually care that you are a happy and satisfied customer from start to finish. I wanted to return a pair of glasses that I was not 100% happy with. Truk and Crystal took the extra time and steps to make sure I was completely satisfied with my return/exchange and investment. Thank y'all very much!!

Summary really loved the doctor however didn't love the selection at all…read more Selection: Being truthfully honest I chose this place from the pictures that I saw online it looks like it was going to be pretty and have a very large selection including some of the nicer more high end frames. As soon as I walked in and saw the selection and saw a plethora of empty spaces on the wall I knew that we were not gonna have any luck finding anything and unfortunately we're not able to order any glasses from there. Doctor: Doctor Pham however was a pleasure and it was super nice that she was able to get us in and we had a great time talking with her very relaxed no issues. She didn't force anything at all and it was a good experience I would expect to come back. Overall this just comes down to not having a lot of selection I don't know why but it was definitely more lower and items I didn't really recognize any of the names and my insurance does pay for a little bit nicer of a frame so I did want to utilize that benefit while I had it. Other than that it was a very good experience.