I entered into an agreement with Willie to repair the front grille of my Mercedes. Once my vehicle was towed to his body shop, he recommended that I replace the front bumper as well. I complied and paid him $1,050.00 upfront. After approximately 1 week, my vehicle was ready and I asked him if he could tow it to my residence, he agreed, gave me the amount of $150.00 to tow it. After I got home later that day, I noticed the hood of my vehicle wasn't closing all the way. I texted Willie, he proceeded to tell me that the front bumper impact absorber support was broken during the process and he was so busy trying to get my vehicle back to me that he didn't think about telling me.
I have a problem with this because he knew I had a secondary vehicle, so rushing to fix my car shouldn't been a concern to him. Secondly, you charged me $150.00 to tow my vehicle to my residence. The problem I have, it is causing me money to have the piece replaced and you didn't even attempt to offer any reimbursement for the inconvenience you have caused me. I will never use your services, nor recommend anyone to your body shop. read more