I had my vehicle rear ended, USAA paid the full amount for the repairs, and I didn't pay the…read moredeductible. Caliber Collision coordinated with my rental vehicle (Enterprise), gave me a 10-15 day window for repairs, had the logistics with everything from start to finish taken care of from start to finish, and gave me peace of mind.

Appointment with service advisor and he never came out to check on my vehicle. No one could locate…read morehim. 1/2

These guys are awesome. They are professional and provide fast service. The location is clean and…read morecomfortable. You get updates about your vehicle by text message. Donnie went out of his way to drive me to Enterprise to pick up a rental car after Enterprise canceled my reservation and would not provide me with good customer service. He even gave me his personal cell to call him if I ran into problems with Enterprise. You will not regret taking your vehicle to them.

They (Gracern branch in Cola) have had my car for 2 weeks today and I am absolutely LOVING the…read moreprocess. I have received SEVERAL calls along the way letting me know exactly what's going on and where in the process the car is. I have received pics showing me the progress and I really appreciate how well and how thorough they are being. 10 stars if I could!!

I entered into an agreement with Willie to repair the front grille of my Mercedes. Once my vehicle…read morewas towed to his body shop, he recommended that I replace the front bumper as well. I complied and paid him $1,050.00 upfront. After approximately 1 week, my vehicle was ready and I asked him if he could tow it to my residence, he agreed, gave me the amount of $150.00 to tow it. After I got home later that day, I noticed the hood of my vehicle wasn't closing all the way. I texted Willie, he proceeded to tell me that the front bumper impact absorber support was broken during the process and he was so busy trying to get my vehicle back to me that he didn't think about telling me. I have a problem with this because he knew I had a secondary vehicle, so rushing to fix my car shouldn't been a concern to him. Secondly, you charged me $150.00 to tow my vehicle to my residence. The problem I have, it is causing me money to have the piece replaced and you didn't even attempt to offer any reimbursement for the inconvenience you have caused me. I will never use your services, nor recommend anyone to your body shop.

From the owner: I’m a great expert in the community. we thrive in delivering the best services. read more

Had damaged outside mirror replaced. Great service. Very knowledgeable. From our first contact,…read moremanagement and personal were very concerned about getting our vehicle back into good condition and were understanding of how important our vehicle was to us. Work done around 10/20/25 at the Killian Road loaction in in Columbia SC. Very good to work with. Thanks Larry and Linda Wargel

I got a very helpful estimate from service advisor Jeremiah Fleming. He explained the process in…read moredetail and helped me understand the next steps. Great location and customer service

My daughter wiped out 3 sides of her 2014 ford Explorer on I77 on a Saturday during a heavy rain…read morestorm. Carolina Paint and Body retrieved the car and towed it to their shop. I was hesitant to leave it 75 miles from my home town and had thoughts over the weekend to have it towed locally for repair. Not familiar with Columbia I Googled and Yelped Carolina Paint and Body for reviews and saw they had several mostly good or excellent and that made me feel better about having them do the repairs. I called and talked to Roger and he said they would get me an estimate done and get back with me. I think they called the next day and they explained the process and all the parts needed and gave me an estimated date for completion. Roger was in constant contact with me usually calling every Monday and Friday with an update. They were finished the repairs earlier than estimated but ran into a problem that required the Ford dealership's computer. That dealership's process took a few more days but was needed to complete the repairs. Roger worked with my insurance company and handle all the paperwork I only had to pay my deductible when picking up the car. All said and done, the repairs turned out flawless and I'm 100% satisfied with all the workmanship, parts and communication and would certainly would recommend Carolina Paint and Body to anyone looking for professional collision repair.

This is my first Yelp review, but these guys deserve plenty of praise. I had some damage to my car…read moredoor frame. It wasn't huge but it was in a difficult location so that a repair was preferred over replacing the whole frame. The first place I called estimated ~$700 and would take a week or more just to get an appointment. Another place had a similar story. This body shop was quick with an estimate, well below the competition, courteous, and fast. Finding the right place for a car repair like this takes knowing the right people. Consider yourself informed that this is the place to go.

Jake's an awesome guy that was able to help me out with my bumper that I've had issues with for…read moremonths. He was able to fix the issue within 10 minutes. Highly recommend this place!!

We were referred to Jake Sanders Body Shop by a friend. Mr Sanders provided a detailed description…read moreof what was required for the repairs. His quote for the repairs was well below what I had expected. Bottomline, his rates were very reasonable. After the work was completed, my wife and I are completely satisfied. We would highly recommend Mr Jake Sanders, Sanders Body shop for any body damages to your automobiles.

DON'T WASTE YOUR TIME OR MONEY HERE!!!! This is the WORST so-called auto body repair shop. I'd…read moreadvise anyone going here to take a walk in the service area. It's the oldest dump full of rusty ancient tools and machines. NOTHING state of the art. Only take your vehicle here if you want the old man inside to be rude to you or if you want your vehicle returned to you worst than before your accident. Their level of repairs are unsatisfactory to say the least. They kept my car longer than they said and when I went to pick it up it had blue paint on my black car and air pockets in the dried paint. Of course, I had to leave it ANOTHER day so they could as they stated, "make it right." They only made their messy repairs worse. If I could give this so-called auto body repair shop a negative rating, I would. By the way, when I showed the old man that sits at the desk inside, different spots left on my black vehicle, he spit on it to remove the spots. I was floored!!!!!!! My husband and I were soo rudely treated at this place, I'd never return or advise anyone else who cares for their vehicle to go here!!!!! Regretfully, after the messy job they did on 2 scratches on my rear trunk, I will need new parts and my entire car has to be repainted because of their poor performance. I would never let these people touch a matchbox car!!! AWFUL!!!!

BUYER BEWARE! Very dishonest company. I purchased two new matching headlights from them. They only…read moreinstalled one new headlight and polished my old one And told me they put two new headlights in. Very dishonest company. Had no interest in resolving the issue nor admitting they did wrong. Definitely steer clear!

Had my truck on an insurance claim from a deer for 5-6 weeks. After 6 months their "fresh paint" on…read moremy bumper is peeling off! Would not recommend to my worst enemy. Marah is nice, I like her btw! Before and after pics just so you see how much damage was caused by the deer. Time frame unjustifiable. Caused me way more money for rental. "Paint" peeling after 5 months inexcusable!

My advisor was Michael Caldwell, very knowledgeable, courteous, and on time with updates. Car was…read morelike new. Highly recommend this shop.