Edit: 7/1/26 Updating my review to note that I have not been…read morecontacted by Geber as noted in the response, but at this point there's nothing more that can be done. I am also attaching the correspondence with SilverRock noting that the claim was approved on 5/12, the day after submitted, which contradicts the company's response as well. At the end of the day my biggest issues were with the lack of honesty and transparency, so I feel it's only appropriate to add this to my review. Unfortunately, I cannot recommend Gerber based on my experience. The staff was always courteous, but the overall process was disappointing. My vehicle was dropped off on May 7 with an estimated repair time of about two weeks, and I was told May 28 would be the absolute latest completion date. Instead, my vehicle remained disassembled for weeks, multiple promised completion dates were missed, and I ultimately didn't get it back until June 15. Communication was the biggest issue throughout the process. I frequently had to reach out myself for updates, and we were given conflicting information about the repair timeline. We also experienced repeated issues with the rental authorization, resulting in multiple calls from Enterprise while we were on our family's vacation because the authorization had not been submitted correctly. When I finally picked up the vehicle, the repair was not actually complete. The newly repaired bumper was not sitting flush and could be pushed in and out, requiring me to return the vehicle for additional repairs. I also found new scratches around the replaced "Elevation" emblem on the rear hatch that were not present when I dropped the vehicle off, adhesive residue left behind from the repair, and the driver's area was returned covered in dust and debris from the repair process. I appreciate that the staff remained polite and ultimately addressed the bumper issue, but what should have been a straightforward repair turned into more than a month of delays, repeated follow-up on my part, and a second repair visit. I hope this feedback helps improve communication, quality control, and attention to detail for future customers.

Amazing service! Very happy with my car absolutely astounding.How they got the dents out.read more

I have not received my car back yet, but I think it's taking to long based on the actual damage…read more It is very hectic and inconvenient for me right now trying to get daily activities accomplished without my car. I hope I get it back sooner than the date they said.

I am extremely happy and satisfied with the high quality of work I received for my car, at Gerber…read moreCollision and Glass, on Atlas Road! I was treated to friendly professional and courteous service at this location, in addition to a great job they completed on my car! I recommend them to anyone and for me, it was a great experience!

I had a minor fender bender. Insurance sent me here. There was a small delay in getting the job…read moreassigned, but they did their best to get my truck in promptly. Parts supply slowed the process. Gerber did the best they could to get the truck in and out ahead of schedule. I would recommend to anyone.

Recent post inaccurate. Guys at caliper are great. Willing to work with you. Answer all questions…read moreand explained procedures. Now I find out not caliper mistake but due to Allstate.

Summer in Cola. so of course the AC goes out. Had it fixed by noon. Explained all and what to do…read moreif it went out again(like due to leaks). Been 6 weeks of hot weather and still blowing cold. Fair price and it stays fixed. Good folks. 2003 Camry .

Overall great people!!! I've had some work done to my truck in the past year through them and they…read morehave been nothing but wonderful! I had a major oil leak and they replaced it and I've since had no issues. I go in regularly for my oil changes and any other issues I can take it to them and get a quote and date for when it can be repaired. Excellent business!

It's been a few years since I had a door replaced and some paint redone after a collision with my…read moreneighbor. What used to be Jimmy Rivers Body & Paint still employs the same technicians. They do a very nice job, and I'm going to go back to them first before anyone else.

True professionals at this location. They got me in for an estimate and got the repairs done to my…read morecar quickly. Jody and his staff handled my repair with care and completed my repairs quicker than I expected. Will definitely recommend this location to my friends and family for their repair needs. Would definitely bring back my car here for any future repairs

I got my alignment done here and as you can see from the photo the tires are no where near aligned…read more This is by far the worst alignment shop I've ever been to and I will not be returning. Please be wary as they do not give refunds.

I experienced ignition issues and my ins co sent out a tow from here. The driver was great and when…read morethings fell through at the dealership he called the mechanic and they took the time to help me out and sort out the issue quickly and professionally.

Today I purchased a 2026 Toyota Camry Hybrid for my wife from Jim Hudson Toyota in Irmo . I…read moreinitiated the search and sale online . Thomas dog right in and began assisting me with my journey , sight unseen . He had no idea who I was or whether or not I was serious or even capable of making a purchase of that magnitude. He patiently, professionally and diligently located the vehicle that I was interested in and and immediately went to work on meeting my demands and concerns. Shortly after​, chuck, the sales manager, came over and laid out exactly what he was able to do, but took into deep consideration what I was willing to do and made adjustments to seal the deal. My wife was so ecstatic that she cried and it just made the entire day come to a monumental moment. Those guys have some of the best customer service skills since chick-fil-a! I highly recommend them for your next sale.

1 July 2020. Had a…read more1pm appointment for an oil change. 3 hours later, $160 oil change complete... complete with destroying the tint inside my car, so thanks for that. Thanks for wasting an entire day to do sub-par work, at a snails pace. Avoid this place!

My partner caught a flat tire not too far from the shop and decided to go there to have it repaired…read moreupon entry. She knew that it would be a place that I would absolutely love so I went back a few weeks later and had my tire repaired! Customer service is absolutely amazing! upon entering, it is a plant oasis. Just my vibe! Exceptionally clean and smells delightful! They even have a coffee bar !!!! service was done quick and speedy and to say I would definitely be back thank you!

I'd still give Minnie's 5 stars because they care enough about the experience you have there while…read morethey take care of your car and you by default. They hands down are extremely empathetic and caring. My second visit happened bc I had a check engine light come on in my 2013 Prius V. Took it to Minnie's bc I was so impressed w the first visit which was just a basic oil change. This was on a Monday and they were booked til Friday so I set the appointment and came back later. They did a full inspection and determined the issue was a failing coolant pump on the electric side. They said they found no leaks etc.They detailed what the issue was and what the fix was. I'm definitely impressed w how they break down what they do into digestible bite sized bits for non-car folks. They offered I could pick up the car and pay the diagnostic/inspection fee of $50. Said they didn't have the high voltage equipment to work on the car and advised go to a specialist. Lucky for me I do have one ( Woodards in Florence, I just moved here from there. ). They work on hybrids and electric so I took it there. The only grip I'd have is that I did ask if Minnie's handles hybrids. I believe I was told yes and the person ( the owner ) stated they drive a hybrid Camery. Maybe I should have said "work on the electric side of hybrids bc I could have dropped it at Woodards 60 miles away but I'd rather pump money into a reliable, friendly place. Not sure I'll be back. I'd still highly recommend if you drive an ice car tho. The staff and ambiance of the place cannot be beat.