These guys are fantastic. Reasonable in pricing and friendly to work with…read more Aaaaaaa gggggg bbbbb

Office staff did not follow standard business practice of quoting long distance AAA tow fees (which…read morein May were $423.00) and without proper authorization began towing the car to long distance destination. Only after car was in transit did Office Staff phone to tell me AAA would not cover costs. In immediate subsequent phone call with Owner, Gene Brown, apologized for his staff mis-handling and informed me that towing would be $989.00. I pointed out that his office staff had phoned me three (3) times to advise me of towing schedule and had easy opportunity to inform me of tow charges and in fact it was Standard Business to collect this long distance fee upfront and prior to sending the car on the road. We discussed this point at length and he agreed that the fee should have been discussed and I stated that I expected to pay the fee upfront but was not given the opportunity to do so. He volunteered to me a return of the car to my home without any charge and went on to assure me he would return the car to me for no tow charge. This morning, I phoned to ask what time the car would be delivered to me back home and he informed me the car had been delivered to scheduled long distance destination. I pointed out he made the offer the night before to return car to me at no charge, so now the issue was still unresolved. His response: "It's resolved. I'm getting paid. You can take it up with AAA." Important to note here is that my AAA membership would have paid him in full without issue for his local tow from my home to his shop and the return from his shop to my home if I had declined to have the long distance tow done prior to the car leaving for the long distance destination. Deceptive business practices! Find another shop.

For the locals in this town & those passing through, this is the place for help. Headed home from a…read morecollege visit we got flat 4/12. Tow service 90 minutes out... beautiful spring day.. we could sit on side of highway. Slowly drove the vehicle to gas station.. no help.. our road side suggested a nearby place.. don't sell tires, made it to another place a mile up.. don't have our size tire.. I made a call to Jordan Boudreau He didn't have our size but was going to get and come to us at Carroll's Motors- guy there very nice- sat in his lot and waited for Jordan....he drove over an hour to get the right tire and came back to replace it.. above & beyond.. safety first- kind & friendly.. willing to help. May I add trust.. we then had to drive to his shop to pay.. thank you.. thank you for showing up and helping strangers.. for going out your way.. giving of yourself. You are a blessing.. we arrived home safely 7 hours later in total.

They came as soon as I called my insurance company! Thank you approved towing and recovery!read more

We broke down on I-88 in Worcester, Ny, 0n one of the hottest days so far this year. After waiting…read more2 hours for AAA to respond we gave up and called 911. They contacted "Approved Towing" of Oneonta and they were there in about an hour. We need to tires for our Camper trailer due to the fact they both blew out at the same time. "Approved" went to get the tires and rims, all mounted, and came out with them in about 1 hour. Shortly there after we were on our way. "THANKS AGAIN APPROVED Towing". Great guy to work with, Definitely recommend if you need help. Price wasn't bad given the circumstances.

Don't waste your time. They don't return calls. Guy was broke down with truck on side of road…read morehimself when I called. Said he would call back later in the day but never did. Left message on another number with same result. I ended up hiring a different towing service.

From the owner: At Anderson Towing, we pride ourselves in our excellent work and our great customer service. When…read moreit comes to towing in the Brookfield/Waterville NY area, Anderson Towing has you covered. With thousands of hours of experience, our experts will provide you the best towing or recovery experience possible. Fast response means you get where you need to go, quicker. If you have an emergency, you can call us any time of day, we're available most times. Don't get over charged. Call now: Towing, Emergency towing, Roadside assistance, Vehicle recovery, Breakdown service, Tow truck, Flatbed towing, Accident recovery, 24/7 towing, Car towing, Heavy-duty towing, Winching service, Lockout service, Jump start, Fuel delivery, Tire change, Wrecker service.

I live up a steep hill. My driveway was very icy I needed my dodge ram towed into town. Bob came up…read moreno problem hooked my truck up and off he went. Quick very professional service at a great price.

From the owner: There's never a good time for your car to break down. If you need immediate help after a collision,…read moredead battery, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. Whether it's a minor issue or something that needs to be fixed at our shop, we'll get the job done and to get you back on the road ASAP. Call our local towing company today at 607-244-6241.