We ordered a commercial grade carpet for our Florida Room in the house we are selling. We choose the carpet and selected a color that "was in stock". We paid and it was quickly installed. The Installer was obviously in a hurry to complete his day's work and his work reflected that. Strands of carpet were left on the edges and there were discolored streaks in the carpet that appeared to be caused by the carpet "folded" rather than on a roll. We were told the mat would disappear in a few days. It never happened. The owner came out and looked at the carpet twice and apparently tried to get the wrinkles out with a steam vac. That didn't work. We called and wanted to know where we go from here, a couple of times. Finally, we gave up and have to live with a carpet on the floor, overlooking the lake, that looks like it came out of a thrift store, used. We knew better than to pay for the job before it was completed. Even at out ages, we have to learn these things again. Good luck.
Ron, Inverness, Fl. read more