During the entire process, from first phone call to writing the check, they 100% met or exceeded my expectations. Having managed a national customer service operation I rarely give a 1 or 5 start review. They earned it. read more

Chose East Coast Ocala because of their reviews, competitive price and selection. The installers (Jeff) did a first rate job. Work was divided into two parts, tile removal to accommodate new kitchen cabinets (one day) then carpet/old flooring/baseboard removal, leveling, install Tarkett ProGen in the entire house and all the finish work that really makes things look great. Thomas did an excellent job with the estimate and detailed scope of work (SOW). Two days after install it rained and our lanai leaked. Water all over the new floor. Not one bit of damage! Just a $1500.00 repair bill for the roof, ouch. We are very happy with our choice of East Coast and the floor product. Note: I do not believe that ProGen is a DIY type product due to it's rigid warranty requirements. read more

See all

run don't walk away from this provider. the owner is so rude to senior citizens when asking for a complete breakdown of services. i ask myself what is he hiding read more

Excellent James and Billie did a great job transforming our floors. Could not be more pleased. Professional and meticulous. Big job. Entire house carpet and tile removed and replaced. So appreciated the great work. Thank you. read more

We loved our flooring which was done throughout the house. The installers presented themselves very professional and did above our expectations. Carefully moving the furniture and cleaning up when they had the job completed. We would totally recommend East Coast Flooring. From the beginning to end everyone was so helpful, explaining the different flooring to help us make the right choice. Thank you all for helping us get the perfect flooring it is just so beautiful and easy to care for. read more

We are so happy with our beautiful flooring! We had carpet, laminate, and tile put down to remodel the entire home. The service from all departments of this company is top notch. They are friendly, honest, prompt, and care about their customers. I highly recommend East Coast Flooring! read more

East Coast Flooring Belleview was great from the start. We went in to the store on a Saturday and the lady that was there was so nice to show us around and sign out some samples for us and made us an appointment for an estimate. The gentleman that came out to measure told us a variety of information and was really helpful. Once we got the quote, we took a couple of days to get back to them and put deposit down. They told us it would probably be 4-5 weeks before the product would arrive and then maybe a week later to get on the schedule for installation. We ordered on 2/15 and not even a week later, we got the call that our flooring was in and that they had a cancellation for the next week. We were not expecting this so soon but we jumped at the chance and agreed to start. The installation crew was very attentive and respectful. They worked hard and informed us of each step. The moved our furniture with care and put up with us moving the dogs around from outside to the workshop to keep them less irritable. The cleaned up each evening when they were done working and provided one of us with an update of what they were doing. I was nervous about getting new floors but East Coast Flooring Belleview made it a smooth and easy process. Our new floors are gorgeous and I couldn't ask for anything else. Thank you read more

Terrible products and terrible customer service. Have never dealt with an owner who is so rude and unprofessional. Cannot believe they are still in business read more

East Coast Flooring did a Wonderful flooring install. Jeff and Valentino are hard working and have expertise in their flooring installation. Both were very professional, personable, friendly and knowledgeable. We are so Happy with Our beautiful flooring! Having East Coast Flooring was a great experience. read more

East Coast Flooring just took out a family room wood floor and replaced it with a tile floor. We were trying to match 15 year old tile which is almost impossible. From the beginning, when we called to schedule an appointment, Suzanne was the first person we spoke with. She was very knowledgeable and professional. The person who came to evaluate and provide an estimate was extremely knowledgeable and professional. Then, Jeff, Jose and Juan, came to remove the old floor and install the new tile. They were extremely experienced and accomplished a very difficult job. We would highly recommend using this company. They are honest, reasonable and extremely professional. Would definitely hire them again. The Hadley's, The Villages, Florida. read more

East Coast Flooring came on time, were very professional and explained the pros and cons of products available. They accommodated our moving schedule so that we could have our floors installed during a week before our scheduled move. We love our floors and would highly recommend their services. read more

Our neighbor had laminate flooring installed by east coast flooring. He was in the flooring business up north so he knew what to look for. he was so impressed with them he convinced me to have them install ours. Great move. They did it for less money. They also included extras like removing mop boards and painting them. The installers were real artists. Clean, neat and obviously proud of their work. Highly recommended. James Pope The Villages. read more

Great quality flooring. With great prices and the service is excellent. The owner is really nice.

As we own several homes including higher end rentals, we are always on the lookout for the BEST in any application for our homes. Thomas Crook, at East Coast Flooring was recommended by a very close friend familiar with the flooring business. In this day of fast paced .....get the job done .....get your money ...and get out kind of world we are in, It's a pleasant surprise that some things never change. We first dealt with Thomas several years ago while building our vacation home. We were absolutely impressed with Thomas and East Coast Flooring so, Several years later while building our home that we now live in, we placed the call again to Thomas and we're delighted to have them install all of the carpets and laminate flooring there. All of our floor covering needs are met and our expectations are always exceeded at our rental homes as well. Today we have them supplying flooring to our offices in Leesburg and could not be happier with the whole process You'll never feel anything but total satisfaction with this company of professionals East Coast Flooring, in my opinion, is the standard and the only choice for me. Thank You, Thomas for years of great service.... We look forward to many more. This is a great example of what a Christian organization looks and operates like. read more

Excellent company from beginning to end..very professional..never pressured to purchased..able to take home samples of flooring and I took home plenty...I would definitely recommend this business to my friends and family. read more

Until today I was just unhappy with customer services issues this includes rude and unacceptable behavior on the part of the owners. I very much did like the product they installed and installers were very professional ( at least we thought so). Today we pulled our stove out to clean behind it since our install of flooring. We got the surprise of a lifetime to find all our trim Formica was gone on one side to fit stove back in. No one maned up what a disappointment, we could have worked around an honest problem but to not tell us yikes. Would not or have not ever recommended East coast flooring to anyone. Oh by the way our Formica is less than five years so it was not a wear and tear problem. read more

We had our own tile and stone business in PA before moving to FL so we knew how important positive reviews are and that's the reason we selected East Coast Floors. From the time we walked in the door and met Jeanette and Shaun we knew we made the right choice. Their knowledge of the product was impressive and they gave us the needed information so we could select the correct laminate. The next step was the installation and their crew met and exceeded our expectations. They were prompt and respectful and did a fabulous job. I would not hesitate to recommend them and will use them again. read more

Purchased a house in Oak Run community and had East Coast Flooring do the laminate flooring in the living room, dining room and bedrooms. The estimator did a great job, was very pleasant and accurate about the pricing, which was a very good value. The installers were clean, courteous and followed through on the job completely. We were extremely satisfied and would gladly recommend this company to anyone looking to have new flooring installed. read more

Went to East Coast Flooring on the recommendation of some friends of ours here in The Villages. We were looking to replace the carpeting in our living room, dining room and hallway, as well as the linoleum in the kitchen. Carpeting had stretched and we didn't want to get it stretched. The selection of flooring is fantastic and the salesman was very knowledgeable. We were allowed to take samples home to see how they looked with our cabinets, etc. and make our decision as to which one worked for us. Prices were very reasonable. Tony and his crew did an excellent job of prep, installation and final cleanup of the flooring. We are very satisfied and when the time comes to do the floors in our bathrooms and laundry room, we will definitely go back to East Coast Flooring to have them install them. read more

ADVOID East Coast Flooring in Ocala FL and save yourself a lot of Grief. Way to many problems with them to even begin to post everything here. What a mess they made and never owned up to it. I wish someone had warned us before choosing this sorry company. Thomas Crook is the owner and treated us poorly. He would not listen just kept denying the shoddy job his workers did. TERRIBLE WORKMANSHIP. read more