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    Ocala Carpet & Tile

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Ocala Carpet & Tile

    Floor installation

    Carpet installation

    Ocala Carpet & Tile Photos

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    1 month ago

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    1 year ago

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    4 years ago

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    2 years ago

    Called for an estimate yesterday. Got a call back from a "Jodi" that he will come by today between 2pm & 3pm. He never showed up.

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    7 years ago

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    Ask the Community - Ocala Carpet & Tile

    Carpet One Floor & Home

    Carpet One Floor & Home

    (13 reviews)

    I hired Carpet One Ocala to install a luxury vinyl plank floor. Within six months the floor failed…read more The manufacturer sent an inspector, who concluded the issue was due to installation. Despite that finding, Carpet One was able to get the manufacturer to cover a replacement. Unfortunately, the second installation also failed within months, and again the inspectors--both the manufacturer's and the independent inspector I paid for--found the same thing: no expansion gaps and installation not consistent with manufacturer guidelines. Every inspector who came out told us the same two causes: (1) improper subfloor preparation and (2) improper installation. None of the inspectors found problems with our maintenance. The only note was the use of rolling chairs. Carpet One later claimed they had instructed us to use chair mats, but we have an email from them stating that with the correct caster wheels (which we bought and installed), chair mats were not required. When the second floor started failing, the owner told us that "installers always get blamed," even though every written report we have--multiple inspectors, including one we hired ourselves--states that expansion gaps were not installed per Karndean's specifications. One inspector even told us he contacted Karndean directly, and they confirmed that our cleaning and maintenance methods would not cause the type of damage occurring. At this point, calls have gone unanswered, we have not been provided the installation insurance information we requested, and we were essentially told to sue if we wanted the issue resolved. The cost of litigation would rival the cost of the floor, so it's simply not practical. What disappoints me most is that the "Carpet One Love Your Floor Guarantee" was not honored in our case, despite multiple independent findings showing installation errors. Based on my experience, I cannot recommend this business.

    I am unable to post a fair and honest review because the last time I did the owner had his attorney…read morethreaten me with a lawsuit if I did not remove the review so I did so to avoid any issues. All I can say is, read other people's reviews and you will pretty much know all you need to know.

    Ocala Carpet & Tile - flooring - Updated May 2026

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