I came here due to a face injury and tell me why it takes longer than 7 hours to get treated. I…read morewent from waiting room to waiting room for no results. although they care for you the time spent is way to much for a simple nose injury please please please go faster

Recently my left face was getting swollen, painful and having difficulty to eat…read more I went to Peel Memorial Urgent Care Center at about 1 am on Mach 8, 2025. I received excellent medical care and treatment from Dr. Alam, Dr. Kavoosi, and nurses Kong, Mathew, Tonia, and other nurses and staffs that I did not get their names. The physicians are professionals, very knowledgeable and experienced. They pinpointed the root cause of my disease, gave me medications, and sent me through CT scan image diagnosis. They also gave me prescriptions and Otolaryngology referral through their health care networks, so I could expect full recovery from the disease. Nurses were very kind and care showing their professionalism. They gave me medicines though injections, asked me how I feel and what I need. They gave me ice water to drink and dry ice pad to relieve my pain. My pain reduced significantly after received medications and treatment. When I asked Tonia and another nurse "Is any vending machine around for milk and juice?" in the morning, they managed to give me small packages of milk and juice that, I guess, are from their or their friend medical staffs' personal lunch boxes. I am very grateful for doctors, nurses, and medical staffs of PMUCC.

I was in the Paediatrics Unit in Brampton Civic Hospital. I spent nearly a week there because I had…read moreabdominal pain, blood in stool, and I needed an endoscopy from a gastroenterologist, followed by treatment. Compared to all the other units in the hospital, the paediatrics unit was actually very caring and treated me well. They checked up on me every 15 minutes, took vitals, and did what they needed to do to ensure that I am well and safe. They provided me meals (breakfast, lunch, and supper), with a good quantity of food, and an OK taste. Moreover, all nurses were very thoughtful, kind, and took on immediate action to find the problem. I was even provided my own room, which included a private bathroom, and they even gave me a Nintendo to entertain myself. The reason why I gave my experience a 3-star was the poor cleanliness and some miscommunication with the nurses. First, with the cleanliness issue, the janitors did not do their job properly. For 2 days straight, they did not sweep, mop, or clean my room. We had to confront them for them to actually clean our room. Then, another 2 days went by, and our room still wasn't clean. Moreover, with the miscommunication part, I found that we had to constantly page the nurses and remind them to give my treatment/medication. That being said, once they did give my medication as early as 6am, they didn't even tell us when they gave it. I felt as communication could have been worked on, as well as the cleanliness of our room. Overall, the experience in the Peds unit as Brampton Civic was well. I've heard negative things at other units, but the nurses in this unit treated me with care, love, and kindness.

Given how far Brampton Civic is from meeting basic expectations, it is not unfair to compare them…read moreto a butcher shop. Our experiences with children who needed emergency care were below even whatever minimal standard qualifies as horrible. Unless it is literally a life-or-death moment now we leave Brampton and go to a real hospital. Sick Kids was once a go-to for children but it hs become so overcrowded that wait times are stupidly long. Amazingly, even though they are under same management, the Urgent Care facility is superior to the main hospital. That said, Brampton's butcher shop is not even in a runner-up queue when compared to other hospitals in GTA. , Today's very sad reality is, If your child needs urgent care, it is not a choice: you MUST leave Brampton and go to a real hospital.

I waited 4 hrs for someone to finally come out and get me. There was no one in the emergency area…read more When the doors opened it revealed staff hanging around the counter laughing with their Tim Hortons in hand. Then when the Dr finally came he was extremely rude and didn't want to hear anything of my injury. He humiliated me buy insinuating there was nothing wrong with me and Looked at me with disgust. Prior to going to the hospital, I went to a walk in clinic, the Dr there told me to go to the hospital right away, otherwise I would never have gone. I will go to a different town if I ever need help again. NEVER going back.

When my husband was in Emergency, what amazing care he received. The staff was wonderful. I'm so…read moreglad that we had Georgetown Hospital when we needed it. Great job to all of you

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.

came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

The best quality about this medical centre is the resident family physician. Dr. Mary El Sabawy…read moreremembers your medical history even details of your last visit with just a brief review of her records. She has that personal touch and warmth about her. She knows you and your family by name. She listens and tries to understand where her patient is coming from. She suggests options and promptly provides referrals to specialists as needed. She puts a cap on her client list so this clinic isn't like other medical centres which feels like a long queue to a box office movie. Best of all, she'd always opt for natural methods of wellness and will only resort to prescription meds as a last resort. This clinic had a pharmacy. There's also a huge private parking lot.

My 95 yr old mom has been admitted here with a fractured neck and pelvis. She is currently…read morerecovering on the 8th floor and the care from the nursing staff has been exemplarary . The doctors and especially the social services staff are so considerate and caring. My mom has been to hospitals in the past and this one by far , is worth their weight in GOLD ROMAN CHAMCZUK

The most disgustingly inhume dump in the entire country…read more This is not a hospital. This is a prison. The way they treat patients. They way they neglect medical care. The way they withhold important medical information, the way they withhold meals and purposely starve patients. There was an outbreak. Did they notify patients, their family or any visitors? No. They hid that information. They hid it for days. They have not cleaned patients bathrooms in months. The amount of evidence I have, the amount of proof I have. There is no denying this is a whole level of health concerns regarding biohazard wastes exposing every single patients and visitors. This place is DANGEROUS. If you truly care about your health, absolutely DO NOT go here. This is for your safety.

Got my first vaccine dose of Pfizer in late May (yay!)…read more Was easy to find the parking lot with the emailed directions sent prior to my appointment. The check in process was quick and efficient. The nurse who administered my shot was lovely and helped me to feel as relaxed as possible during the jab (needles make me nervous lol). Parking was validated on my way out and I was all done! My second dose is already booked here for September but fingers crossed I can get in earlier with the new accelerated plan.

The maternity ward staff are extremely rude. I'm truly disappointed. They should show more empathy…read moreand compassion to new parents, already overwhelmed with a new baby. They are also lazy and treat no requests with priority. If you don't love your job, find another career. I'd never come back here. I didn't even leave, because I was concerned about my family being neglected and disrespected. You need to do surveys from the family's, do staff performance evaluations and hold them accountable. My daughter had a baby a Cortelluci hospital in Vaughan 3 months ago and it was absolutely amazing experience in all units.

Went here at 7 weeks pregnant to hear my baby's heartbeat. The lady who did my ultrasound was super…read morefriendly and knowledgeable. She was patient and courteous. Recorded the heartbeat, printed us pics and explained that our baby was healthy and on track. Will absolutely go back for the 3D ultrasound! Thank you for a great experience!

I have done my 3d ultrasound with UC baby and I had an amazing experience. I was very curious to…read morefind out the gender of my baby as early as 16 weeks and Kiran made it possible. Both my sisters are also expecting and they also have done their 3d and both also had amazing experience, if your looking for a great service and an accurate result UC baby is the place to go I highly recommend. Thank you Kiran for the amazing experience I'm looking forward for my next session... Best regards, Solange Bonifacio

I had a good experience with the nurses and the doctor. They were very helpful and they made sure…read morethe patient was calm and comfortable. But the counselor was horrible. Being a counselor is to make sure to give advice to the patients and make them feel comfortable. She literally scared me and treated me like I'm an illiterate. Had a horrible experience with the counselor.

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