I was in the Paediatrics Unit in Brampton Civic Hospital. I spent nearly a week there because I had…read moreabdominal pain, blood in stool, and I needed an endoscopy from a gastroenterologist, followed by treatment. Compared to all the other units in the hospital, the paediatrics unit was actually very caring and treated me well. They checked up on me every 15 minutes, took vitals, and did what they needed to do to ensure that I am well and safe. They provided me meals (breakfast, lunch, and supper), with a good quantity of food, and an OK taste. Moreover, all nurses were very thoughtful, kind, and took on immediate action to find the problem. I was even provided my own room, which included a private bathroom, and they even gave me a Nintendo to entertain myself. The reason why I gave my experience a 3-star was the poor cleanliness and some miscommunication with the nurses. First, with the cleanliness issue, the janitors did not do their job properly. For 2 days straight, they did not sweep, mop, or clean my room. We had to confront them for them to actually clean our room. Then, another 2 days went by, and our room still wasn't clean. Moreover, with the miscommunication part, I found that we had to constantly page the nurses and remind them to give my treatment/medication. That being said, once they did give my medication as early as 6am, they didn't even tell us when they gave it. I felt as communication could have been worked on, as well as the cleanliness of our room. Overall, the experience in the Peds unit as Brampton Civic was well. I've heard negative things at other units, but the nurses in this unit treated me with care, love, and kindness.

Given how far Brampton Civic is from meeting basic expectations, it is not unfair to compare them…read moreto a butcher shop. Our experiences with children who needed emergency care were below even whatever minimal standard qualifies as horrible. Unless it is literally a life-or-death moment now we leave Brampton and go to a real hospital. Sick Kids was once a go-to for children but it hs become so overcrowded that wait times are stupidly long. Amazingly, even though they are under same management, the Urgent Care facility is superior to the main hospital. That said, Brampton's butcher shop is not even in a runner-up queue when compared to other hospitals in GTA. , Today's very sad reality is, If your child needs urgent care, it is not a choice: you MUST leave Brampton and go to a real hospital.

Our family's experience with Credit Valley Hospital's Adult Mental Health services highlighted…read moresignificant gaps in outpatient care coordination and follow-up. Following discharge, outpatient care appeared to focus primarily on medication monitoring, while broader recovery-oriented supports such as education, functional guidance, and connection to community resources were limited. As a result, much of the responsibility for navigating disability applications, coordinating supports, and ensuring continuity of care fell to our family, despite the patient's psychiatric condition affecting their ability to manage these responsibilities independently. Communication with affiliated services, including the nearby clinic responsible for administering injectable medication, was also challenging. Phone calls were often not answered, messages were not returned consistently, and rescheduling appointments was difficult. Most concerning, when an injection appointment was missed, there was no proactive follow-up from the care team, despite medication adherence being described as a central goal of treatment. I also contacted Patient Relations to raise concerns about these gaps in coordination and follow-up. While my concerns were acknowledged, there was no meaningful follow-through, guidance, or resolution. This created a situation where families were expected to play a central role in coordinating care but had limited access to support or accountability processes when concerns arose. I do want to acknowledge that individual staff were professional and respectful in their interactions. However, our overall experience highlighted opportunities for improvement in continuity of care, communication, and recovery-oriented outpatient support. My hope is that Credit Valley Hospital continues strengthening outpatient mental health coordination and follow-up so that patients and families receive more comprehensive and reliable support after discharge.

Well I would like to start off with dr finelli and his operation staff, they were awesome they took…read morecare of me made me feel comfortable. Then I was brought to my room where the first nurse was obviously at the end of her shift n made it clear ring the bell once she was very rude then the next nurse was pretty much the same all sitting at the front talking about what there plans were for the weekend, i wasn't happy, now the A team shows up, Carmelo, jaspreet, Mia,ramiyca, forgive me if I spelled ur names wrong, u guys were awesome, made me feel comfortable, u can see that you guys love ur job and care about your patients, u guys deserve a raise and the other 2 need to get manners and learn to be kind, if u r there for the paycheck, they u need to work on a farm with the animals. Last but least there's something wrong with my stomach n it still hurts n the dr that was incharge I found that I was being rushed and the proper steps were not taken, I explained to doctors and nurses operating staff that I was constipated minimum 10 days before my surgery, now i have my surgery dec 10th. N im still constipated so now an additional 5 days they gave me laxative, suppository n they sent me home, well guess where I live Timmins Ontario, 8 hours away so because they discharge me i ask for some pain medication so I would not feel the pain which I am,I had to fight to get pain meds,5 of them n I have to cut them in half,im a cancer patient im in pain at least make me feel comfortable, so we will see what my next steps are, that's all for today

I've never left a review like this before, but what I went through at this hospital was extremely…read moreunsettling, and it'd be wrong to not put this warning out for others. I came in with a severe throat infection that made it impossible to talk and difficult to breathe. I even wrote everything down ahead of time to make communication easier for the staff. Before I left, I made sure to get the nurse's name because of the lack of compassion she had shown. Sharron Thomas refused to read what I wrote, rolled her eyes, mocked my words back at me, and gossiped with other staff about how "inconvenient" I was for not being able to speak. That attitude carried over to the next nurse who handled me roughly. I've never had an issue with blood work before, but this time my arm went numb, ached badly, and is still bruised. While I was sobbing and visibly struggling to breathe, she treated it like a joke -- repeatedly asking, "does it hurt?" while ignoring the most obvious signals that I was distressed and not breathing properly (me holding my hand to my throat, trying to make noise, pointing to my notepad and pen, wheezing, folding over, crying harder). Instead of stopping, she continued on as if nothing was wrong. I did try emailing Patient Relations first to find some kind of resolution. They called me, acknowledged that I couldn't speak, and yet still asked me for a voiced response... I ended up leaving the hospital in worse condition than I arrived, all because I was too scared to stay. This was one of the most dehumanizing and frightening experiences I've ever had in a hospital. If you need urgent care, I STRONGLY suggest going somewhere else-- no one deserves to be treated like that in such a vulnerable state.

The worst hospital in Toronto by far the wait times are ridiculous and the doctors and nurses are…read morejust sitting around on their phones doing absolutely nothing scrolling on Instagram and tik tok we have the worst health care in the world I'd rather pay.

Popped over here for a routine appointment. My experiences here have been good. I see the same…read morenurses and same doctor for appointments. One thing that always sticks out to me here is clear signage. I'm one of those people who need clear directions on where I'm going and this Hospital doesn't disappoint - I have never felt lost or confused walking around. The parking and covid screening on arrival was seamless. My check-in for appointment was also quick (though their ticket/number machine was broken). I couldn't help but notice that the chairs in the waiting room had not been reduced or separated to ensure patients were sitting 6ft apart. However everyone made a point to sit far from each other so I felt good about that. I was able to grab a seat in a far corner to distance myself. Overall I find this hospital to be clean and staff to be friendly.

Will be suing this hospital! Their is a reason this hospital even on google has a 2.9 !…read more They lied blatantly! Fabricated blatant lies on my health record ! Wont change it So will be suing! Also they treatment of me and other patients is deplorable

The whole neurology department at Oakville trafalgur Hospital are unprofessional and have zero…read morecustomer service skills. I have been going to them for the past couple years and they have yet to tell me what's really going on with my health issues. Multiple times I have gotten into arguments with the receptionist over her not being able to do her job. When someone comes to you with issues over the phone a good customer service skill would be to apologize and move on, not call ur patient rude cause guess what, they aren't going to get nicer after that.

Dr. Parnam Izadpanah and her support staff are incompetent, irresponsible, and have no concept of…read moreresponsibility. Have been a patient of this woman for a while...long and short...was told that if latest expensive blood work came back ok, I would not hear from her again...I heard from her by mail with appointment to see her. Have been worrying about what problem could be...called several times to clarify nature of problem...finally recieved generic voice that it was follow up and not be late under penalty of cancellation fee. On my way to appointment on GO Transit, I recieved call not to bother coming. I am an ODSP Client that has severely limited funds to waste. Hands up all of you that think I will be reimbursed for the money it cost for this trip. How very God Like of her to screw yet another person and yet demand extra fees from the Government for quality health care services.

came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.

Absolute dumpster fire. The city is too overcrowded to take medical care seriously. I had to…read moreregister 3 times in 3 hours and still didn't see a doctor. Felt I'd be better driving to a different city

This is the emergency department of one of the worst rated hospitals in all of Ontario. The Staff…read moreis abuse and arrogant, they order blood and urine tests for minior issues and treat the sick with disdain. The problem exist at the systemic level where staff are regularly trainned to yell at sick patients and put their unrealistic unscientific standards above the care of patients. Shame on this institution.

We visited a friend of ours yesterday who is in hospital. It's an older hospital built around the…read more1920s, but kept immaculately clean. I was born at another St. Joseph's Hospital (in the old country) and the foyer/entrance at this location in Toronto was almost IDENTICAL to the hospital where I was born, including the impressive stained glass windows and design of the foyer. I'd visited cousins over the years who'd had their kids (in the old country) and this Toronto St. Joseph's was so reminiscent. The architecture of the older wing is quite wonderful.

I have had both good and bad experiences at St. Josephs. I would prefer to use another hospital,…read moreproblem is, St. Josephs is only a block away and the next nearest hospital is forty five minutes away.