Incompetence at every turn. The office staff can't do basic skills like checking appointment times…read more They never answer or return phone calls. Drive all the way from Visalia only to be told at check in that the X-ray department isn't open today. They should have checked that at the time they made the appointment. Not the first time this office has screwed up one of my appointments.

Best Dr Minor I have ever met but worst office!! If you need to change an appt it is the ACT OF…read moreGOD!!! I get tired of the excuses. And if you need a good doctor these days you have to understand that it will try your patience. At this point I have no options. Health care is what will kills us!! I have waited 4 days and did get a call back but they couldn't help me. Joke.

Been seeing Dr. Grewal for a while. Great doctor. Can't imagine seeing another person ever. Very…read moreapproachable, and detailed.

OFFICE STAFF I have been wrestling with the thought of…read moreleaving a review for quite some time. I have been a patient here for 15 years or better. First and formost i want to say that the medical care i have received from the doctors has been great. They are caring physicians that strive to give the best care. The office staff on the other hand leave alot to be desired. Over the last few years it has deteriated to horrible experiences . There has been several incidents that could be reported, but i am going to focus on this one incident that happened on this last Thursday. I phoned into the office with a medical issue. I did receive a call back from a back office staff in a few hours. She assured me that she would talk to the doctor and get right back to me. I have had enough UTI's over the years to know that is what i was having. I never received a call back. Im still waiting. By 6pm on Thursday evening i realized that i was not going to get a call back. I had been in pain all day. Thank God Fresno has several walk in medical facilites and i took myself to one. I received the medical care i needed. The doctor there phoned in a prescription. I began feeling better the next day. It is obvious that the staff member at Urology Associates never spoke to my doctor. I have never experienced anything like this before from any medical facility. I can only hope that the administration reads these reviews and considers evaluating their staff and hopefully make changes.

Great appt. Dr. Rainwater the perfect doctor for me. Experienced, I of course really like. Beyond…read morethat, he makes me feel very comfortable, informed and available for questions. There's more: Doctor is relatable, very kind, hilarious at exactly the appropriate time. I feel quite fortunate to have him as my Doctor. I should add staff is kind and very helpful. Great "office" all around. I think I'm pretty fortunate.

I've been trying for days now to schedule an appointment. Wait on hold for 30 minutes to leave a…read moreyour call back information. I get a call back 3 days later but missed the call. They left no voicemail. I call back and press scheduling. I get someone on the phone finally. She asked her office has anyone called me. They say no. She couldn't transfer me. Even though she could have easily did so. Especially after telling her what it was for. She told me to try again tomorrow. It's 2:06 pm. They close at 5. Horrible front desk people. Your problem will worsen like mine have waiting.

After my wife had bladder complications from a Spinal fusion, we went to see Dr. Nadeem Rahman back…read moreon March 17th, 2020. They got us in quickly after getting released from the emergency room. We were greeted by the front office staff and prior to seeing Dr. Rahman, had the luxury of meeting the office Manager Merlene. I can't say enough about the care and time spent by both Dr. Rahman and Merlene. This was our 6th time being in Dr. Rahman's office in the last 5 or so years and every time we are taken care of well. You are appreciated. Thank you Dr. Rahman, Merlene and Office Staff.

Dr. Nadeem Rahman is a great doctor, but I had to fire him due to him having the worst medical…read morefront office that I have ever interacted with. I tried to schedule an appointment with Dr. Rahman as an existing patient for weeks and left messages with his staff to call me almost every other day for weeks. I finally told my GP that I had to fire him due to non responsiveness from his staff and that I needed a referral to another specialist.

Greg Rainwater is by far the greatest Dr and life saver, my hero. He saved me and will I always be…read morethankful for him! Yes! He always takes the time to explain to me everything clearly and patiently in no hurry a treats you like a friend which he is to me. I love you man!!!

Dr Greg Rainwater caught my cancer early. He took a kidney and scooped my bladder in time. Stage…read moreone is wayyyy better than stage two. Ask anyone who's living without a bladder. I thought it was time to go casket shopping back in 2019. Now I know it was just a wake up call to start living! Dr Rainwater. Sounds like a medicine man, performs like the consummate pro!

Great experience! First, they got me an appointment when I needed. I hadn't been to this location…read morebefore and they provided clear instructions. They were super friendly when I arrived. My appointment was on time! Dr. Mostafa was amazing. He spent a lot of time looking at my chart and asking questions. He didn't just brush me off. He ordered appropriate labs/tests and included me in my plan of care. He made sure to set a follow up to ensure I stay informed and cared for. I felt valued and like he truly cared about my wellbeing. I'm thankful to have him on my team!

I called and wait time over 30 mins. Just when time was 30 mins, i was hung up on, frustrating…read morewaiting then hung up, so their procedure for answering the phone is terrible.

Surgery is a stressful experience under the best of circumstances and surgeons can be a stoic lot…read more I know because I have had a few surgeries in my time. My recent surgery to repair an inguinal hernia was performed by Dr. Russel Martin, and I can tell you with absolute confidence that it was the easiest surgical experience of my life. Dr. Martin is a very good-natured man who exudes and inspires confidence that clearly comes, not from arrogance, but from experience, genuine skill, and dedication to his profession. All of my questions were answered ... all of my concerns were addressed. Dr. Martin was both patient and articulate. His team in the office and at the hospital (St. Agnes) were top-flight and made me feel very well cared for the entire time. My anesthesiologists were flawless. On a scale of 1-10 my post-op pain level never got past a 4 and my recovery has been rapid (two weeks later I am in the pool swimming laps and feeling fine) I feel none of the common post-op discomfort sometimes caused by the injection of CO2. I am 78 and Dr. Martin, made sure that I was ok for the procedure by sending me to Dr. Khoi Le (also an excellent doctor) for a cardiac clearance. As I said, surgery is stressful, but I can honestly say that Dr. Martin is the best I could hope for, and I remain very satisfied and grateful for his help in improving the quality of my life. If I could award him more stars I certainly would.

Dr. Martin is a kind and caring doctor. He will answer your questions without being in a rush. He…read moreremoved my gallbladder and repaired two hernias and I feel great. His office even called the next day to see how I was doing. I would highly recommend Dr. Martin.

STAY AWAY- Unfortunately my father changed doctors to Dr Ambat since his previous urologist moved…read moreoffices. Apparently they ask for a credit card on file. He asked the front desk if they automatically charge or get authorization before charging which they explained they do not automatically charge without his consent. The doctor had also informed him the shots that he was getting at his previous Urologist is not offered and what is offered is not covered by insurance. On his own he asked his pharmacist and they said it's around $500 per week. $2000 for a retiree is expensive. Without the doctor informing him,my father got a call from a company stating they wanted to confirm his information for the new product (seems the first few were going to be free but then he would end up paying out pocket for the rest). Therefore my father called the office asking if they were aware of such request by the office to this company which they said it was probably done by the doctor. When he went in to get some test results, doctor entered the room, told him the results and then brings all of these incidents up stating why are you asking the front desk about your credit card or why are you calling the office asking about the call you got. And that he was doing him a favor. And then ends with I'm no longer going to accept you in this office and your file is going to be sent back. WOW. I'm just baffled at how some doctors think they can just take advantage of ppl. You can't ask any questions? Extremely rude!