Incompetence at every turn. The office staff can't do basic skills like checking appointment times…read more They never answer or return phone calls. Drive all the way from Visalia only to be told at check in that the X-ray department isn't open today. They should have checked that at the time they made the appointment. Not the first time this office has screwed up one of my appointments.

Best Dr Minor I have ever met but worst office!! If you need to change an appt it is the ACT OF…read moreGOD!!! I get tired of the excuses. And if you need a good doctor these days you have to understand that it will try your patience. At this point I have no options. Health care is what will kills us!! I have waited 4 days and did get a call back but they couldn't help me. Joke.

I've gone to Dr. Christopher Julian since day one for kidney stones. He's the best, since his death…read moreI'm trying hard to stay with the group but putting up with their people in the front has pushed me to the point of finding another Urology group with better people working for them.

This place is absolutely horrible. I saw Dr. Benniwa, he had horrible bedside manners. My wife…read moredisliked him even more than me so I called three months ago and asked for a physician switch. They said that would take 4 to 6 weeks. I heard nothing I called back just now she tells me to switch wasn't put in and again she didn't sound like she cared despite the first time and then tells me even though I'm an existing patient I gotta get a new referral This guy's bedside manners is horrible. They're very unorganized. I wouldn't use them to save my life. Please do yourself a favor and go somewhere else.

Loved my entire experience with Dr Rainwater. Successful surgery and awesome just a delight to…read morevisit with. Thank you Dr. Rainwater and your entire staff.

I want to share what my family experienced with my dad's urology followup at Valley Urology with…read moreDr. Greg Rainwater, to raise awareness about how vulnerable patients, especially seniors on Medicare/Medicare Advantage can be treated in the system. My dad (73) recently had a urinary retention emergency. He couldn't pee, ended up in the ER, got a catheter, and went through days of severe pain and fear. His primary doctor submitted a referral marked "urgent" to Valley Urology, and the insurance processed that referral within 24 hours so he could be seen sooner. Even with the urgent referral, Valley Urology scheduled his appointment for February 18, more than a month after his ER visit despite us explaining that he was in what felt like a life‑or‑death situation and in tremendous pain. They refused to offer an earlier date. Because he was still in tremendous pain and could not safely wait that long, we paid out‑of‑pocket to see a Bay Area urologist (El Camino Health Urology) who removed the catheter, started medication, and helped stabilize him (worth every penny and the drive). February 18 was the first followup with his insurance‑assigned urologist, Dr. Greg Rainwater at Valley Urology. -We arrived at 9:00 AM for a 9:30 AM appointment. -We watched other patients who arrived later get called back and seen before my dad. -We were kept waiting about an hour in the waiting room and then another hour in the exam room before Dr. Rainwater walked in. When he finally came in, his tone was, in our view, cold and condescending from the start. He openly dismissed the previous urologist we had seen (without knowing his background), and when I brought up our long wait and the impact on my dad, his response included statements like: "I don't care. You were lucky to get an appointment." "If I'm running two hours behind, go to the ER." "If you don't like it, find another doctor or get him another insurance." These comments were made in front of my dad, who has already been through a traumatic ER experience, language barriers, and weeks of pain. As a family, we are left feeling disrespected, minimized, and discriminated against because of his insurance, his age, and possibly our race and situation. Are we supposed to just accept any treatment we get and be "grateful"? Absolutely not. Medically, my dad is currently urinating better on his medications, and we're thankful his immediate condition is stable. But how patients and families are treated matters just as much as the clinical plan. Being one of the only urologists accepting certain insurances in the region does not, in our opinion, excuse dismissive communication or a lack of basic empathy or refusal to accommodate an urgent referral for a patient in severe pain. I'm sharing this because: -Yes, there is a shortage of doctors, especially in urology, and yes, wait times can be long. But basic respect and empathy are not optional. -Seniors, and people with limited English are especially vulnerable in these settings. They may not feel safe speaking up when they're rushed, talked down to, or made to feel like a burden. -Patients and families have rights. You can: *Ask questions and expect clear, non‑condescending answers. *Seek second and third opinions when doctors disagree or you don't feel heard. *Request a different doctor within your plan when the relationship and trust are broken. *Document what happens (dates, times, specific quotes) and file complaints with the clinic, the health system, and the insurance plan when treatment feels disrespectful or discriminatory. If you have older parents or loved ones navigating the system, go with them when you can. Take notes. Don't be afraid to advocate. And don't let anyone make you feel that expecting humane, professional care is "too much." Our next steps will be to keep my dad safe medically (staying on his meds, monitoring his symptoms) and to look for a urologist who can offer not just clinical competence, but basic dignity and respect in how they treat him and our family. If sharing this helps even one family feel less alone or more empowered to speak up, it will be worth it.

Dr. Nadeem Rahman is a great doctor, but I had to fire him due to him having the worst medical…read morefront office that I have ever interacted with. I tried to schedule an appointment with Dr. Rahman as an existing patient for weeks and left messages with his staff to call me almost every other day for weeks. I finally told my GP that I had to fire him due to non responsiveness from his staff and that I needed a referral to another specialist.

I had been seeing Dr Nadeem Rahman for several months, when he recommended a procedure to solve one…read moreof my health issues. The issue was worse after the procedure, so on my follow-up I mentioned to Dr Rahman, that I was not happy. He recommended I give it a couple more months, I agreed, so he had me set up an appointment with one of his PA's. Since my issue had not gotten better and had maybe gotten a little worse, I showed up for the appointment with his PA. After waiting 40 minutes, I decided my time was just as important as the PA's, I told the office staff I was leaving. Bad enough you have to wait 40 minutes (on a good day) to see Dr Rahman, but 40 minutes for a PA is absolutely ridiculous. Dr Rahman's office has no consideration for their patients, I think he recommends procedures, that aren't needed or he knows won't help....so he can make more money off his patients. They don't answer their phone, they don't return calls, and they will let you wait over an hour for a 10 minute visit.

Dr Greg Rainwater caught my cancer early. He took a kidney and scooped my bladder in time. Stage…read moreone is wayyyy better than stage two. Ask anyone who's living without a bladder. I thought it was time to go casket shopping back in 2019. Now I know it was just a wake up call to start living! Dr Rainwater. Sounds like a medicine man, performs like the consummate pro!

Greg save me! Thank goddess I stopped listening to my…read moreFriends that think vitamins can heal an enlargement of the prostate!'no no no! I suffered for years like many men, after Locking up numerous times And having to go to the er and be cathed! My God beyond words the suffering! I somehow was guided to Dr Rainwater and he said U ready to fix this? Yup, Turp surgery and it's not a cake ride but after healing and the good dr's words Four years later saw him today! I'm blessed! And the staff? Well let's just say a fine group Of hard working folks in a very very busy practice

Sami Mostafa,MD is a great urologist been seeing him for a while now every time I come here they've…read morebeen very friendly

I wait months to see these people than I had to rearrange my schedule to make it to Clovis, and I…read moreget there to a sign on the door saying they are closed and they are updating their computers. If a patient did this we would be charged. I will be looking for a new provider

Dr. Martin is a kind and caring doctor. He will answer your questions without being in a rush. He…read moreremoved my gallbladder and repaired two hernias and I feel great. His office even called the next day to see how I was doing. I would highly recommend Dr. Martin.

Don't waste your time! Trying to get a hold of someone is impossible! Was on hold for 20 min and…read morenothing. Called back the lady that answered my called say that there was one call ahead I tried to explain that was most likely me and she hung up. RUDE.

STAY AWAY- Unfortunately my father changed doctors to Dr Ambat since his previous urologist moved…read moreoffices. Apparently they ask for a credit card on file. He asked the front desk if they automatically charge or get authorization before charging which they explained they do not automatically charge without his consent. The doctor had also informed him the shots that he was getting at his previous Urologist is not offered and what is offered is not covered by insurance. On his own he asked his pharmacist and they said it's around $500 per week. $2000 for a retiree is expensive. Without the doctor informing him,my father got a call from a company stating they wanted to confirm his information for the new product (seems the first few were going to be free but then he would end up paying out pocket for the rest). Therefore my father called the office asking if they were aware of such request by the office to this company which they said it was probably done by the doctor. When he went in to get some test results, doctor entered the room, told him the results and then brings all of these incidents up stating why are you asking the front desk about your credit card or why are you calling the office asking about the call you got. And that he was doing him a favor. And then ends with I'm no longer going to accept you in this office and your file is going to be sent back. WOW. I'm just baffled at how some doctors think they can just take advantage of ppl. You can't ask any questions? Extremely rude!