If I could give Dr Goswami 100 stars I would. This man quite literally saved my life. I will just…read morestate that 2 days prior I had spent 8 hours at the ER. The PA there, while a nice guy, did not do much of an exam (actually, he didn't do any physical assessment ) and sent me home with a pat on the head. I happened to have an apt with this provider 2 days later, and wasn't even sure if I should keep it since the ER provider declared me to be fine. However, I felt so terrible I decided to go. Lucky decision on my part! He took one look at me and quickly referred me for an UTS. I don't want to say too much on a public forum like Yelp, but suffice to say I was quickly admitted to the hospital and had surgery 5 days later. Dr Goswami is truly a wonderful caring man. If you choose to see him, you will not be sorry.

I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

I left and tried other places, because I have been struggling with back and neck pain other places…read morehave just given up at least Dr Salazar keeps trying things. I recommend that you follow up with staff they often don't follow through

I don't know, I'm still in pain. It's impossible to find a pain doctor in Fresno that can help me…read more They don't lessen to my concerns. I have no opinion about this place. I did not know that I would see the doctor ONLY ONCE and never again. Maybe it's time to go out of town to get pain relief

The nurses and doctor provided an exceptional experience, making both my husband and me feel…read morecompletely at ease. Their friendly demeanor, laughter, and engaging conversation created such a positive atmosphere. The entire office ran smoothly, and it was clear the staff genuinely cared about each patient. Kudos to the team--and to the leadership that brought such a great group together!

I think the doctor is excellent but perhaps that's causing them to be too busy to communicate fully…read morewith patients and follow up with them

Review for Dr. Amierh. Recently received a pain injection, (2/03/23) During the injection I felt…read moresome pressure, which would be a normal feeling. As soon as the procedure was done, (right side abdomen area) there was an immediate reaction. I believe the needle went all the way through my mucsle. This caused my side to swell up to half the size of a small football! I walked out of the office only to realize this is not normal. Went back in to ask what is going on, what happened. What happened next was appalling! I suggested that he may have missed, and he told me I have gas! Then instead of having me sit and watch it for a while, I was told if it gets worse go to emergency! The fear alone that he may have punctured something was so intense for me. Bottom line.....They sent me on my way to end up in ER.

Well I want to say that the staff here are the best and care about you and go over and beyond to…read morehelp you. How ever the Manager there is the not the same. She doesn't follow thru with requests. Doesn't seem to care. Getting tired of calling and calling with no answers. I think she is in the wrong business!

This is a strange review. Hear me out. I contacted SMA to do acupuncture for a surrogate who lived…read morein the area. I had a very pleasant experience working with them and coordinating payments with them so my surrogate can go to acupuncture. My surrogate was very happy with the services here. She told me that this was the first pregnancy out of 4 that she did acupuncture and this was her first pregnancy that she didn't have morning sickness and nausea!! I think it shows in the demeanor of our lovely child. She is a very calm and happy baby. I definitely think the pregnancy acupuncture has something to do with it! I highly recommend the pregnancy acupuncture services here!

I am extremely disappointed in my experience today. My insurance doesn't cover acupuncture, so I…read morepaid $160 cash out of pocket. I don't mind paying for quality care, but I do mind being rushed through what amounted to about 25 minutes of impersonal treatment. The doctor never asked about my job, lifestyle, or what caused my chronic shoulder pain. There was no intake, no conversation, and no questions beyond "where does it hurt." He spoke to me for only a couple of minutes, placed needles in what felt like a generic, one-size-fits-all pattern, and left the room. Someone else later added a very low level of current to only one small area and left again. Then a different staff member removed the needles and gave a "massage" that consisted of about four minutes of rubbing Biofreeze on me with oversized gloves. As a small business owner and a holistic practitioner myself, I would be sickened if a client walked out of my studio feeling the way I do right now. They knew I was paying out of pocket, yet the experience felt like a rushed, churn-and-burn insurance visit. It was impersonal, disorganized, and honestly felt like a factory line. To add insult to injury, my shoulder wasn't even bothering me today, but after this appointment and the stress and disappointment of the whole experience, it is tight again. For comparison, my husband had acupuncture with another practitioner in town who unfortunately moved away, and that experience was the complete opposite of what I received today. That practitioner spent a full hour with him, asked thoughtful questions, and tailored every part of the treatment to his needs. What I experienced today did not resemble that level of care at all. The doctor saw me for maybe five total minutes. Paying $160 for five minutes of actual attention is unacceptable. I left still in pain, upset, and feeling taken advantage of. I was genuinely excited to try a holistic provider close to home, but after today I will not be returning. The staff were friendly, but the entire environment felt confused and uncoordinated, almost as if a training session was happening and no one quite knew what to do. Overall, it was an extremely disappointing experience.

BEFORE I COULDN'T WALK 11 minutes without excruciating pain, since my procedure I'm pain free! If…read moreyou want pain relief without medication or surgery then you have to see him, he's the best! Thank you doctor for giving me my life back!!! Excellent results in pain relief, high quality provider.

Dr. Goswami and the folks at the surgery center are so wonderful. Very kind, respectful and…read moregenuine. They follow up to check on you after a procedure and are very helpful. I had a minor back procedure and I'm hopeful it helps my pain... I highly recommended him for pain management needs

The doctor seems like he's awesome. The problem is Sharon. A few of the men have had good…read moreexperiences with her, so maybe she has a problem with women? She has come across harsh, uncaring, and cruel unnecessarily. Instead of being kind and empathetic to those suffering in chronic pain, she was brash unforgiving And unwilling to adapt. She is literally the obstacle to my life being better and less painful, but ego and selfishness shined above it all. I am so sad and disappointed by how cool Health Care professional has been. So I don't know how some people have had good experiences with her unless she was having a bad day and did not know how to apologize. Or maybe she's Picky about who she's kind to? I don't know. I just know is that I'm sad and in pain because of her.

One of the friendliest and understanding by pain management doctors I've seen. Given the nature of…read morethe discipline, so much of pain treatment depends on the empathy of the clinician handling one's care. We learned in the 80s and 90s that we must advocate for ourselves, physicians like Dr O'Laughlin are the type willing to assist with that when available If you are interested in seeing a doctor with empathy, give him a sho.

If I could give zero Stars I would, I've been trying to make an appointment with this place for the…read morepast 2 weeks and they don't answer their phone and they don't return your phone calls. Horrible!

I have seen Dr. Kenfack for a total of 12 sessions now and I'm so happy to have found her. She…read moretruly cares for the well-being of her patients. She takes her time, listens to your concerns, and answers all of your questions. The office is clean and rooms, although basic, are comfortable. Her assistant Mrs. Mendoza is just as caring & friendly, which is important. Don't know about you but I like a medical office to feel like family and they do. Bathrooms are always clean. The doors from the waiting room to the treatment rooms are always locked so I feel safe getting treatment since in a vulnerable state during treatment. They are accommodating if traveling from out of town. I also love the fact that she works at the VA Hospital a couple times a week, helping Veterans feel better!! If you are in pain or chronic pain, I highly recommend acupuncture from Dr. Kenfack! I hate needles. I squirm getting blood drawn but I wish I would've tried this sooner. It is relaxing (after a few sessions), she puts me to sleep every time, and my back pain is better because of it. Included in her treatment is some manual massage therapy which combined with needle therapy is an ultimate combination of relief. This is a treatment that you have to continue if a chronic pain patient which I am and I hope I'm able to have more sessions approved ... my hope is one day I'll be able to go longer between sessions and hopefully end pain medications. Right now twice a week is needed. Take care of yourself & get relief. Thank you Universal Medical & Acupuncture !

This office is in my BC/BS PPO network so I called for an appointment for the following day and was…read moreasked for the information on my insurance card so they could verify. When I showed up for my appointment, after twenty minutes I was told I'm not in the system and they couldn't take me. When I asked why they hadn't contacted me earlier, I was told "We couldn't get ahold of you." Huh? I have an iPhone- no voicemail was ever left. Note that I work for a major national corporation and have never, ever had a problem with my Blue Cross policy in 25 years. This place is quite incompetent and I would say the cancelled appointment is probably for the best. I'd suggest finding a better acupuncture office.