Right shoulder rotator cuff repair surgery. It is still Perfect after 9 years. Heading back to…read morethe valley (5.5hr drive) just to have my left shoulder examined due to pain. Well worth the drive. Thank you Dr. Simonian, you are awesome.

The office is amazing quick appointments quick surgery dates great care all the way around if…read moreyou're looking for a great surgeon Dr simonian is the way to go!!

Dr Simonian's office is totally amazing! I had a rotator cuff repair. I truly thought was going to…read morebe horrendous To recover from and I feel like I have a new shoulder. His office staff are amazing. They take your questions no matter what they bring you in you're seen promptly. But the most important part is Dr Simonian. He is a pro.!

Everyone provides excellent care; the staff is very professional and friendly! The physician…read moreassistants are exceptional, just like Dr. Simonian.

Unethical & Illegal!!!! I don't know who to contact, but I…read morewas seen today at the Clovis location by appointment at 11am. I paid my copay, I was taken for X-rays then placed into a patient room with ANOTHER patient in the same room!! Then I was taken to a second room, where I noticed a patients information including date of birth and body part was exposed (their chart was open on the desktop computer)!!! AKA a HIPPA VIOLATION!! What kind of high end surgical clinic is this? That's unethical and illegal. Wow.

The practice got bought out which is not surprising (Inspire Health Medical Group)…read more Oh boy here it comes. Review from 2022. Your pain is not their priority in office. I was referred to see a specialist who needlessly called to conduct in-house imaging that he didn't do much with (...is that just to charge me more). This guy has a god complex, assumes that others are supposed to care about his micro specialty areas or his academic/medical interests (based on his online profiles). It's very "pick me" "look at me". Why do doctors do this now? Where's the authentic care for patients. It's not anymore about genuinely wanting to help patients, see eye to eye with them, understand their pain, help quickly. I didn't feel like I was helped even though I was seen in a visit. It went nowhere. Are they just collecting my information to safeguard it and not help with any medical diagnosis? The front office staff is a separate complaint. Obtaining images or visit summaries from them was a nightmare. I remember being bounced back and forth between calls with different women in the front with really not a lot of work getting done on my behalf. They treated me as if it's my job to paperwork push, do all the legwork for document transfer. Earth to reception it's not the patient's job to perform administrative jobs and to perform many phone calls in order to advocate for themself. I don't know what ever happened to simply take note of what patients need and crossing off the list as they get done. Messages don't get passed between staff nor are a priority when we aren't around. The front staff fumbled in the handling of insurance clearance and other related things. I never got follow up and I never got help. They make it the patient's job to keep rescheduling and by this time our insurances fluctuate. Lack of continuation of care is a real issue here, and these Doctor's just refer patients to their Doctor friends in other specialties and muddy the water. We are coming for relief not to keep continually be referred somewhere else. You are getting paid to fix peoples problems now do your best to fix them while they are in your office! My patient responsibility was about $500+ for not getting the help I needed. If I recall... they drafted the bill with wrong cpt codes.. Dr Kollmorgen... try harder. Whoever runs it should hire better and more professional staff

Dr. Guinto is my pain management doctor and he is terrific! He's genuine, caring, listens, and I…read moretrust him. I give him 5 stars! But is back office staff is awful! Calls are rarely, returned! I had an epidural a couple of weeks ago, and had several unusual symptoms I had never experienced. I put THREE calls into his office regarding 3 unusual symptoms and got one call back handling only one of the symptoms. I called again at night so the medical assistant would call me first thing in the morning, saying I was still concerned about my symtpoms and wanting to see the doctor and NEVER got a call back! The medical assistant is the conduit between the patient and the doctor and his medical assistants is unprofessional and doesn't seem to care for Dr. Guinto's patients. I'm frustrated and disappointed.

Update: I ended up moving forward with a procedure, only to have my follow up appointment canceled…read more They called me on a Saturday and said the doctor wouldn't be there. They rescheduled me for a week after the priorly scheduled appointment. Then they called and left me a voicemail canceling that appointment. I called the office back and they said the next appointment was months out and they'd have 'Zoe' call me. Well I never got rescheduled and never got ahold of anyone. Still no follow up appointment months later. Honestly this place is the WORST office I've ever been to. I give up. You can BET they are calling me to pay my bill though, so that's lovely. Bottom line is they push hundreds of people in and out of this place and money is all they care about. ----------------------------------------------- I saw Dr. Guinto who seemed genuine and listened to my concerns. At my first visit I had to arrive an hour early where I then waited almost two hours to be called back into the room. I then got my MRI. MRI department was wonderful. No complaints there. I had some issues trying to determine why this doctor suddenly said out of network when a week earlier it said he was in network (my insurance ended up solving the issue). The office staff was of ZERO help. They have been so rude when I have called in. Now I'm trying to schedule a follow up appointment, and they are over a month and a half out AND do not care about working around your schedule. As much as I appreciated Dr. Guinto, I'm going to try to find another doctor and go here as an absolute last resort. I have a M-F job and cannot spend 3-4 hours total waiting to be seen by a doctor. It's very difficult to even get the time off for a visit as Is.

It's all about business for this MD. I went to him for my knee problem and was prescribed physical…read moretherapy. I have been waiting for Dr. Baysal to do the paperwork for 2 weeks...so authorization (which takes about two weeks also) by my insurance can be started. My daughter called several times in his office. His staff has no idea when will he be able to complete his part, they just keep relaying the message to him every time my daughter makes a phone call. Office staff cannot give time line. He did not entertain us when we walk in in his office. He wants us to make another appointment to see him for the same reason we saw him the first time. So sad to have this poor quality of care in our system. I wouldn't want him to do my knee surgery if I need one in the future.

Absolutely love Dr. Baysal! He is our hero! Our story is becoming all too common these days. This…read moreis not the first time I had to be the healthcare advocate for our family. Why is it so hard to get the care you and your loved ones need? I took a leap of faith one night at 10:00pm as I lay in bed in shock that my Mom had been laying in a hospital bed waiting for a surgeon that would take her case and a bed at a hospital that would take her at all, because they had no beds. Here is our story... You know that feeling you get when you call a loved one that lives alone, and you know they have to be home, but they don't answer the phone. That is when that feeling starts. And you wait a few minutes to see if they call you back, but they don't.  So you call again.... and again... and again, but still no answer. That's the feeling! The one you hope you never get!  Well, I/we got it on Thursday, 5/4/23. Thank goodness our son called to ask where grandma was.  He then went over to see if she was OK, showing up just a couple minutes before us, and he found her on the floor with a broken leg! She had been there for 3 hours! I can not even imagine if she had laid there all night. Thank goodness we got to her and got her to the hospital so she could have the surgery that she desperately needed to repair her leg and relieve her pain.  I mean... That is how it should go. Right? NOPE!!!  Three days later and she is still laying in the same Hospital bed in pain, even with all the pain medication, waiting for a surgeon to accept her case and an available bed for her.  WHY YOU ASK? SaInt Agnes Surgeons determined that her case was too complex, so they sent her clinical Records over to CMC Fresno to see if they could take her.  They said NO because they are at capacity.  So, Saint Agnes sent her clinicals to UCSF to see if they could take her.  They said NO and referred her to CMC Fresno, who again said NO. So, Saint Agnes sent Mom's clinicals to Cedar Sinai in L.A. to see if they could take her case. This is not how things should go! Saturday 5/6/23 at 10:00pm this whole situation got the best of me so I figured I would do some research and look for an Orthopedic Trauma Surgeon from CMC that may have an e-mail address online that I could send a message to. I did find one that has 20+ years experience, so I sent him a message about mom in the hopes that he would take her case and find a bed for her at CMC.  He replied within 2 hours! We went back and forth several times with questions he had. Come to find out he has privileges at both CMC and SAMC. By 10:00am Sunday 5/7/23 this surgeon had called the doctor treating mom and had reviewed her X-Rays.  He said he can do the surgery and he can do it at Saint Agnes! He said he would go see mom that night and hoped to get an operating room for monday morning to do the surgery. Surgery was scheduled for 10:45am Monday morning then was changed at the last minute to Tuesday morning 5/9/23 at 7:30am. Ultimately, Mom had her leg repaired on 5/9/23. The surgeon was great! And she was able to stay at Saint Agnes!  Mom is doing great! She has been staying at a Skilled Nursing Facility to get up and walking strong again and will be discharged today. She laid in bed waiting too damn long for that surgery, which did not help with her overall strength, but she will get there. Also, she has to get past that feeling like she is going to fall again, which is tough. She is not happy with being knocked down a few pegs, especially after she had healed so well after her back surgery. I still can not understand why nobody at Saint Agnes reached out to local Orthopedic Trauma Surgeons to see if anyone was available to perform her surgery. She laid in that bed 5 nights waiting for surgery. But of course day 2 after surgery they want her shipped out before she can even stand up on her leg. There is something seriously wrong with our Healthcare system and medical professionals. Not ALL medical professionals, of course, but DAMN! IT SHOULDN'T BE SO HARD TO FIND THE GOOD ONES! So, from the bottom of my heart and every ounce of my Soul, I thank you, Dr. Baysal!

I have a broken arm, have seen them twice, second time they were switching to new computer system…read moreso I was asked to leave my info and they would call me to schedule next appointment as my bone is not healing. I have not heard back from them, I have called 4 times trying to make appointment. They have not called me back and I can't get thru to a live person. Bad place to go if you want help.

Dr. Amin is an exceptional physician.! He is thorough and…read moreeffective. Truly a caring physician who makes it a priority to understand every patient.? In my opinion, the number one orthopedic surgeon in fresno. During my reconstructive hip surgery at Stanford in 2022, the majority of the staff and physicians had high regards for Dr. Amin who did his fellowship at Stanford ( even though it had been several years since Dr. Amin's fellowship, they all were impressed by his professional and caring personality. Wishing Dr., Amin all the best. Kenneth Boyajian

Had to change positions because of Medicare and advantage plus. Dr. goose accepted my change of…read moreInsurance. I am very pleased. He is very knowledgeable and very communicative. I feel very good in his hands and trust him to recommend what is best for me. Thank you Dr. Gousse for all your help with all my issues your staff and you make me feel safe and cared for

Dr Gousse has so many great qualities. He listens to me. How do I know that? He will repeat…read moreback to me things I've said in previous conversations. He's companionate, smart, explains things in language I can understand. I feel like I hit the jackpot! I look forward to my visits with him. You will never find a better physician.

Patient care is horrible! Do not go to this doctor, he doesn't care! I would give a zero if it's a…read morechoice. We first saw him and he ordered physical therapy for my mom. Insurance needs pre certification request from the doctors for approval of treatment. For 2 weeks I called and not getting answer of when will he do his part so the insurance can approve my mom's physical therapy. At first, office was passing the buck to primary MD. But insurance clarified that it is orthopedic surgeon that would have to do it. We did a walk in to his office as suggested by his staff because they couldn't give me answer. He ignored us and couldn't talk to him even just for 5 mins in between patients and we were even willing to wait until his last patient. He wants us to make an appointment the following week. For what? To tell him to do his job!!! So he can charge insurance again for our visit that we don't need.

Absolutely love Dr. Baysal at Baysal Orthopedic Institute! He is our hero! Our story is becoming…read moreall too common these days. This is not the first time I had to be the healthcare advocate for our family. Why is it so hard to get the care you and your loved ones need? I took a leap of faith one night at 10:00pm as I lay in bed in shock that my Mom had been laying in a hospital bed waiting for a surgeon that would take her case and a bed at a hospital that would take her at all, because they had no beds. Here is our story... You know that feeling you get when you call a loved one that lives alone, and you know they have to be home, but they don't answer the phone. That is when that feeling starts. And you wait a few minutes to see if they call you back, but they don't. So you call again.... and again... and again, but still no answer. That's the feeling! The one you hope you never get! Well, I/we got it on Thursday, 5/4/23. Thank goodness our son called to ask where grandma was. He then went over to see if she was OK, showing up just a couple minutes before us, and he found her on the floor with a broken leg! She had been there for 3 hours! I can not even imagine if she had laid there all night. Thank goodness we got to her and got her to the hospital so she could have the surgery that she desperately needed to repair her leg and relieve her pain. I mean... That is how it should go. Right? NOPE!!! Three days later and she is still laying in the same Hospital bed in pain, even with all the pain medication, waiting for a surgeon to accept her case and an available bed for her. WHY YOU ASK? SaInt Agnes Surgeons determined that her case was too complex, so they sent her clinical Records over to CMC Fresno to see if they could take her. They said NO because they are at capacity. So, Saint Agnes sent her clinicals to UCSF to see if they could take her. They said NO and referred her to CMC Fresno, who again said NO. So, Saint Agnes sent Mom's clinicals to Cedar Sinai in L.A. to see if they could take her case. This is not how things should go! Saturday 5/6/23 at 10:00pm this whole situation got the best of me so I figured I would do some research and look for an Orthopedic Trauma Surgeon from CMC that may have an e-mail address online that I could send a message to. I did find one that has 20+ years experience, so I sent him a message about mom in the hopes that he would take her case and find a bed for her at CMC. He replied within 2 hours! We went back and forth several times with questions he had. Come to find out he has privileges at both CMC and SAMC. By 10:00am Sunday 5/7/23 this surgeon had called the doctor treating mom and had reviewed her X-Rays. He said he can do the surgery and he can do it at Saint Agnes! He said he would go see mom that night and hoped to get an operating room for monday morning to do the surgery. Surgery was scheduled for 10:45am Monday morning then was changed at the last minute to Tuesday morning 5/9/23 at 7:30am. Ultimately, Mom had her leg repaired on 5/9/23. The surgeon was great! And she was able to stay at Saint Agnes! Mom is doing great! She has been staying at a Skilled Nursing Facility to get up and walking strong again and will be discharged today. She laid in bed waiting too damn long for that surgery, which did not help with her overall strength, but she will get there. Also, she has to get past that feeling like she is going to fall again, which is tough. She is not happy with being knocked down a few pegs, especially after she had healed so well after her back surgery. I still can not understand why nobody at Saint Agnes reached out to local Orthopedic Trauma Surgeons to see if anyone was available to perform her surgery. She laid in that bed 5 nights waiting for surgery. But of course day 2 after surgery they want her shipped out before she can even stand up on her leg. There is something seriously wrong with our Healthcare system and medical professionals. Not ALL medical professionals, of course, but DAMN! IT SHOULDN'T BE SO HARD TO FIND THE GOOD ONES! So, from the bottom of my heart and every ounce of my Soul, I thank you, Dr. Baysal!

Dont do what they say and then they DO NOT LISTEN - If you ever express concern about your…read moretreatment - they do nit care and will stop treating you. No compassion for what patients are going through - especially from the office manager. This is a "corporate medical organization" Don't go here if you want to be heard and helped. They have actually done things to keep me from grtting well. If you care about your health FIND A DR WHO LISTENS AND CARES!!

Surgeons are good. Do a good job on the actual joint replacement. Not good if you do not recover or…read morehave complications. In essence my joints are stable and work but still in considerable pain 2 years later due to stem from knee revision pressing on bone. Only cure is to redo which would be third replacement in same knee.