These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

Low-skill technician at best. If you want work, deal directly with the metalsmith- not some 3rd…read moreparty profiteer.

I popped in while I was in area to get cupcakes . The store had very little on display. I talked to…read moreemployees & they were very nice in general . I decided to look at earrings on computer because they mostly order from vendors . I saw a cute pair & decided to get . The earrings were white gold with a few very small diamonds. The cost was over 1300.00 . When I went in a week or so later to get ( they put different backs on to stay on better ) I wash shocked how tiny they were for that much money. I went home with & two days later I came back because I was so upset . I went to two other jewelers & that small of earrings were half as much both places . They would not refund , exchange.. zero . I sucked it up as my fault for not asking if pic on computer was larger smaller etc. I finally decided to wear & they were so small they worked there way out of my ear the other way!!! I will have to have someone add to or just turn in for measly trade in cost !!

Outstanding experience! We met with Bob to sell some of my grandfather's treasures that he had…read moresaved (primarily a range of collectible currency). Bob went above and beyond to make the experience enjoyable. He told us what the items were specifically and their current value with such expertise and kindness. We were pleased with the buyout process and the amount received. Everyone at Fairfield's is professional and welcoming. Michael, the jeweler gemologist, has such a passion for what he does and wealth of knowledge that we enjoyed every moment speaking with him. We will definitely be returning to Fairfield's in the future to both sell and purchase. Definitely an all-star experience.

Fairfield Coins is a great place for everyone from the most experienced to the beginner. Advanced…read morecollectors will be able to find key dates and high grade certified coins. Beginners can get guidance from an experienced staff to help. Someone who just wants to sell coins can always rest assured that they will give you a Fair price for your coins. They also have one of the largest selections of jewelry in the area. If you are looking for an engagement/wedding ring you want to compare. My kids compared and they were able to get higher quality rings at a far more reasonable price.

Not knowing for sure if this is in Warsaw, but if it is.....FANTASTIC!! Employees are so helpful…read moreand friendly. They get to know you and your likes! The designers are great as well! I could go on and on BUT if you're looking for something unique they have it or can make it. Their prices cannot be beat!!! You just HAVE to go see for yourself....you will have found your favorite jewelry store!!

Excellent team to work with on all aspects of jewelry - creative designs, unique products,…read moreexceptional customer service! I can't thank them enough for the years of service and quality provided! L. Faas

Friendly, knowledgeable and welcoming small family-owned jewelry store. Superb service and quality.read more

My fiancé and I just purchased our engagement ring and wedding bands…read more We decided on a smaller jeweler because of the Covid virus effect on them. We are so glad we did!!! The personal time, treatment we received was wonderful. It just so happened the engagement ring was there and they sized it on the spot. Less than a week later the bands were in, we arrived before the store open. Steve Shannon was in saw us and let us in and took care of us. Once again resized the rings as mine are a double band on each side of engagement ring. His daughter works with him and she is such a "jewel". We would highly recommend Shannon Jewlers to everyone!

I always have a great experience at Kay's this store, staff is helpful and kind. Whether I come in…read morefor inspection or to purchase something always greeted with a smile and feel like family.

Horrible experience getting my fiancé engagement ring repaired at the Glenbrook Mall (Fort Wayne)…read morelocation. Was called a liar and treated poorly by an employee there. Was told it'd be done in 2 weeks. They ended up shipping THREE different times which took over a month to get it back. No one emailed or called me to update me, I had to call several times to check on the status. Talked to customer service several times and nothing was done. Not professional at all!!

Loved Kelley! She was absolutely amazing, friendly and helpful. Got a ring I liked for my wife and…read moreeverything went smooth....except for Bill. He had a bad attitude...I found a ring we liked and we were sitting down looking looking over things and pretty much ready to purchase and I asked, is that as low as you can go in price? A question he gets everyday for years I assume. His attitude was so shitty like I just asked if he could just give give it to me for free or something...I told my wife in the car how much his little crappy attitude upset me...I came back later and told Kelley about him...he definitely threw away me as a customer, which isn't that big of a lose.. but he also threw away recommendations that I would have given if he didn't have that little pissy attitude.

I went in today just to get a few watch batteries replaced and a link taken out of a watch. They…read morewere able to help me immediately and finished the work within an hour. Everyone who worked there was helpful and friendly, especially the salesperson who assisted me, Kristin. I'll definitely come back when I'm looking for jewelry!