These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

"Fabulous" is the only way to describe my experience at Impress Jewelry Creations!…read moreI have worked with Bill and Stacy Martin for years - long before they opened Impress. They continue to bring the same level of customer-focused excellence that keeps me coming back year after year. I wholeheartedly recommend them, and there is nowhere else I would shop!

tried telling me my Rolex was fake ! well it's not, bought it from an authorized dealer in…read moreIndianapoli. all I wanted was a link taken out , I'll never return.

Took rings here to be sized. This man does excelent work cant tell that they was ever sized and the…read moreprice qas not bad either. If I have any more work done it will be here. When I was calling around at the different jewlery stores in town, everyone said if it can be done this place can do it. They was so right.

Mason is always so easy to work with and so helpful and knowledgeable. He will fix and clean…read moreanything I bring to him

Ed was fantastic !!! He handled everything professionally made the…read moreexperience smooth and seemless- My wife was totally happy with our purchase and re-making her wedding rings and when I purchase any jewelry from Harris (none better) I will be back too see Ed. The store is beautifully decorated and they make you feel at home. thanks again for the great service !! Dave and Paula Warren

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

My husband had to get a new battery for his Tag watch & we popped in to get it fixed. SO glad we…read moredid this place is incredible! Beautiful jewelry & despite the fact we were not looking to acquire any new jewels we were treated very kindly & the customer service exceeded my expectations. A 10/10! Hopefully next time I visit here I will leave with a new !

Cannot recommend this place enough! Stopped in to grab an engagement ring and they were so helpful…read morewith picking it out. Had to get it sized and they provided same day service the day next since we were leaving in the morning. Every time I walked in I was greeted by name. 10/10 experience!

My mother had purchased a cuckoo clock for her parents in 1956 which was the first thing she…read morepurchased from her first job. She inherited the clock after her parents passed away, so it is very special to her. However, the clock had not been running for over 40 years. After much searching we found Clockmaker's Corner which was under an hour drive from our home. After taking the clock in for an estimate, they were up front on how long it might take before they would be able to start working on it and then how long before it potentially would be ready for pickup. Communication through text was excellent and they kept me up-to-date on status. Repair costs were very reasonable (estimate was spot on to what it actually cost). We were able to take it to my mom, hang it, and start it a few days ago. Much to her delight she was able to see the clock working again and hear the sound of the cuckoo that had been silent for so long. Thank you to Clockmaker's Corner for the special care to bring a bit of joy to my mom!!!! I have included a picture and short video. The head piece is off having one of the rifles repaired.

Spoke with Martha on the phone about transporting a grandfather clock I inherited from my…read moregrandparents after they passed. She was super helpful in educating me what I needed to do in order to dissemble it and transport it to my house.

Very nice and respected shop. Some issue with repairing a Rolex by they handled it fineread more

My husband has gifted me items from VHJ in Granger. He feels comfortable shopping here; sales…read moreperson is helpful. Earrings, necklace, rings have been delightful & unique. Thank you for your service & inventory!!

The sales lady was very rude and pushy, not helpful. One bit. The store was empty of pure quality…read more The prices are not suitable and when talking with the clerk, she made me feel being little.

My mother and I were shopping for new jewelry today and decided to stop in Peter Franklin Jewelers…read moreto make our purchases. This decision was a big mistake for us. We were completely ignored from the time that we entered the store to the time that we left. It was as if we were invisible. None of the 4 sales associates ever even looked up from their locations behind the counter when we entered the store or as we were looking at the jewelry. We ended up leaving and going to Will Jewelers where we received excellent customer service as we made our purchases. If you're looking for great customer service and a jewelry store that values its customers and treats them with respect, you will not find those qualities at the Dupont Road Peter Franklin Jewelers.