Do not ever use these guys. I dropped off a laptop several weeks ago and was told I would have a phone call back within a couple days telling me the issue. A week later I never received a call,so I called. Was told they ordered a new Harddrive and several other parts and would be notified within a day or so. Again did not hear back for almost a week. Once I did get a call I was told an amount and it was ready for pickup even though I had not authorized the repairs. So I go to pick it up and was told they actually hadn't done the repair and that a new Harddrive was needed,even though a new Harddrive had already been put in before I dropped it off. They are completely clueless and have no idea how to fix stuff. Do not go there, it is a waste of time. Plus even though they did nothing would not refund my initial $35 to diagnose even though they clearly did nothing. I have never written a review on a company but found this to be necessary unfortunately. read more