Jake installed some bird spikes last year on a small ledge in the entryway of my home, where I had…read morehad nesting birds, which completely solved my problem. This was after I had called my regular pest control company who refused to help me. He seems very adept at handing unusual pest problems, and I'm so glad we have a resource like him. He was very helpful in giving me the benefit of his experience working with this particular problem (birds), and when I had a small issue with a part of the spikes coming down a year later, he came right out the next day and reattached for me. I am a senior and it's hard for me to reach higher places. Jake is reliable, friendly and reasonable and I would recommend his company in a heartbeat. In fact if my current pest control company gives me reason to take my business elsewhere, he's the one I'll choose!

We have had their services for almost a year. The services are impeccable. We had a big ant and…read morespider problem inside and outside the house when we moved in. They came and cleared it right up. The customer service and on the spot assistance is rare in a company these days. Great company that we will continue to use!

I have been using H & L Pest control since they opened 5 years ago. I am so happy with their…read moreservice. Lea always gives me plenty of notice when we are due for a treatment and works with me to schedule our appointment at the best time for my family. Holden is so attentive to our requests for areas that may need special attention. We have a problem with scorpions. I just have to let them know if we have seen them more in one area and they take care of it. Holden has even come back for a second treatment when the scorpions were really bad. They provide excellent service!

I call this company because I believe I have some type of critter living in my attic. Raymond came…read moreout to "inspect". I say inspect because all he did was remove the cover from the attic & use his flashlight to look @ the roof. He didn't bring a ladder so he used mine ‍, his head didn't breach the doorway or past the foot of insulation. He said it's probably rats but didn't recommend putting down any rat killer because it would attract more. He then looked at my roof & saw how the critters are getting in & said I'm probably hearing the plastic scrape across my roof. ‍...... So he came & didn't do any interventions, the critters lived on. Onto another company!! Thanks for wasting your time & mine. If you don't handle animals in the attic say so in the beginning. How can you say it's rats when you didn't even go in the attic to look around?

He has done 2 of my houses and has delivered on time, and great results. Not to mention at a much…read morehigher value than others that I have dealt with in the past. Roscoe seems to be a genuinely nice person as well, which is always a plus

One of our dogs alerted us to a possible rodent behind our stove. We called Elite Exterminator's…read moreand spoke to Debbie in the office. She was very informative and concise about their services and costs. We were also very satisfied and pleased to have their tech, Travis evaluate and provide service required. He was very knowledgeable and thorough. He advised us that we had spaces underneath our garage door and we need that repaired. We appreciated the professionalism and quality of his work and decided to contract to future quarterly general pest management services.

Elite Exterminators is as good as it gets. They prioritize customer service, their techs are…read moreknowledgeable and always go the extra mile to make sure our house is taken care of. We've had a number of their techs come through, they're all great - Brad in particular has been really helpful. This is a family owned business, they do things the right way.

They were able to respond quickly to my alarm of ants everywhere. After the initial spray we still…read moread some stragglers in the kitchen; Bell County then came out and baited them for free. I also received a Thank you card in the mail which is pretty rare. Mary was extremely helpful with all the follow up questions i had.

Called Bell Co Pest for an outside ant spray, the first appointment was one week and one day later…read more I guess a dire emergency of having ants inside due to catfood did not matter. One hour before the scheduled appointment the "sprayer" called to cancel and said that MARY from the office will call to reschedule. That was 21 days ago with no call. Meanwhile I had to buy a lot of ant spray and spray the outside of my home. Called Bell Co Pest back again today, no apology for not re-scheduling, I am having another bout of ants inside due to catfood....needed a quick response, need them tomorrow! Nope, sorry we don't have anything for tomorrow. Needless to say I will no longer be using them, I was a repeat customer.

Second time I hire this company to cut some trees in my property and they do not disappoint. They…read moreare very professional and they get the work done. Very reasonable prices and easy to talk to. Highly recommend them.

Punctual. Knowledgeable. Personable. Competitive prices. Locally owned. I am glad to have switched…read moreservices from another company that I had been using for over 4 years.

A good friend recommended ABC for any pest control issues, and we weren't disappointed - setting up…read morethe appointment was very easy, and the professional showed up right on time (greatly appreciated, not always the case with contractors). Fast, efficient service, took care of the carpenter ants without trying to sell us termite control. Very easy to work with, will continue to use them if the need arises.

When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!