The owner overcharged me and used my own traps and tube poison. he told me that a respray was gonna…read morebe $75 but when I called three weeks later telling him I still had the bug problem he wanted to charge me $150 and still use my own traps do not use this person he will rip you off. Jermie fieldstone drive

Taylor was very efficient in diagnosing the issue and handling the problem. He was very easy to…read morework with. Due to my job, i had to change the schedule multiple times. I would use them again.

I have a listing in Temple and they were the first to respond and create a great plan! I would…read morerecommend them to anyone!

We have been with BMI for about three years. They are always prompt and professional. My needs…read moreare taken care of immediately. They usually service my pest control needs but recently they handled a wildlife concern. You are looking for a company, choose them.....you will not regret!! Many kuddos BMI!!!

Called and got a same day visit, Johnny was great and personable. Very thorough and explained every…read morestep & even what to expect going forward. Great experience.

Johnny provided excellent service and was committed to resolving my issue quickly (and did). He's…read moreprofessional, responsive, and kind. He listens to your concerns and presents treatment options, instead of pushy sales tactics. He allows you to make the best decision for yourself, home, and finances. The services offered are affordable and help to provide peace of mind.

Amazing customer service! Terence always goes above and beyond to make sure that my home is bug…read morefree. He'll inform you on best practices to help prevent pests and has the best prices that I have personally seen in this area. The definition of a small business with a huge heart.

Called to get service and they scheduled me the next day. Very polite, and extremely professional…read more I called so many places having moved here and not sure what the deal is but no one answers their phones nor calls you back even when messages are left. Owner came himself to my residence and on time! Great service! Friendly! Extremely thorough and I would highly recommend this company! We will be using only them!

The red Ford ranger that's being driven around by this company almost hit my car due to changing…read morelanes over a solid white line with no blinker. After that, they continued to execute multiple lane changes abruptly, and again with no blinker. The driver almost hit another guy too. if you called them to your home for service, they might not make it, driving so erratically. Would not recommend.

One of our dogs alerted us to a possible rodent behind our stove. We called Elite Exterminator's…read moreand spoke to Debbie in the office. She was very informative and concise about their services and costs. We were also very satisfied and pleased to have their tech, Travis evaluate and provide service required. He was very knowledgeable and thorough. He advised us that we had spaces underneath our garage door and we need that repaired. We appreciated the professionalism and quality of his work and decided to contract to future quarterly general pest management services.

Elite Exterminators is as good as it gets. They prioritize customer service, their techs are…read moreknowledgeable and always go the extra mile to make sure our house is taken care of. We've had a number of their techs come through, they're all great - Brad in particular has been really helpful. This is a family owned business, they do things the right way.

I had service with Killeen Steam Cleaning. Worker came on time. Spent twenty minutes setting up,…read morewalking back and forth to the truck. He was in the three room job for 30 minutes. Only did one pass over the carpets. All was captured on cameras. I called to explain what had transpired, and asked for a redo of the work. There has been no response. Crickets

The service was prompt & professional. I highly recommend and will definitely be using your carpet…read morecleaning service again in the future.

Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.