I recently moved to the Woodlands. I was looking for a new dentist. Browsing found several. So I…read morestarted to call. For excellent customer service, Carrie Muzny's Office won. No contest. It was on my Dental Insurance...yea! Unfortunately, I'd just had a cleaning at my former dentist. So it would be awhile before I saw them. But stuff happens. A new implant's plug that covers the screw fell out. Argh! So, I called Muzny & they were very nice. Got me in quickly. The office is very nice. The people are personable & open. I was seen quickly. I like that a lot. My issue was checked & the solution shown to me. I was happy with it. Just a note: you pay for what you get. I was in & out in 30 min! I'm looking forward to my first real appointment. I'm expecting great results based on the superb handling of this emergency. I definitely picked the right dentist!! *********** Update: I had recommended Muzny's practice to a close friend. However, in spite of them checking her insurance, they set an appointment before she was due. My friends first clue was a bill from the practice. Even though Muzny made the mistake, its my friend who has to pay. This does not define a professional practice to me. So, while I had no issues on my visit; I've lost confidence on allowing them to deal with my insurance & appointments. So, I'm looking for a new dentist practice. I might have picked the right dentist. I just didn't pick the right practice.

I know some people only look at yelp reviews, so wanted to share my google review here, too. I was…read moreat first appalled by the $900 JUST cleaning, followed by hundreds of more dollars for other treatments. Then to have the check out chick make some snarky comment about my exam results and treatments needed was BEYOND. Are you even supposed to know all that???? Lmfao absolutely pathetic display, it's been a while since I've been to the dentist, but I'll just go back to my previous office. They didn't overcharge me or have poor service people that make unnecessary, ugly comments.

I have been coming here for the last year and I'm impressed with their professionalism,…read morecommunication, and care of patients. I see Dr. Yu and she is kind and witty. All staff are friendly and knowledgeable. I love the hygienists Melissa and Robin. They are very kind, patient, and thorough in their care when getting my teeth cleaned. I would definitely recommend this dental office for all dental care. They are also located in a shopping center which is perfect for running errands or shopping.

I would stay away from this place unless you like throwing money down the drain. Poor customer…read moreservice and outrageous prices conoaredto other higher rates dentist in the area.

This office is Full OF SHIT!!…read more A customer, me comes in with what i considered an urgent matter. A loose Bridge "" the office refused to help me bc he didnt have medical clearance from a PCP. I told this office I dont have insurance, and this dentist blew my case off like a wet fart!! He plain didnt care i needed help NOW!! What a class oct... Oh, and they charged me $79 for ex ray. Very POOR experience!!

I was scheduled for an appointment they cancel because approval from the VA because pending aproval…read morewhy can they communicate better even after i called and confirmed my appointment they still had me come in and they had three weeks to cancel me for non approval for work to they waited for me to get to my actual appointment and they canceled me its a sh@$t show here clowns work here

Bu kliniğe gitmeyin! - Çok pişman olduğum büyük bir hata…read more Sedasyon altında 4 dişin çekimini gerçekleştirmek, implantlara hazırlanmak ve düşen ön diş tacımı değiştirmek için bu kliniğe güvendim. Ancak süreç tam bir kabusa dönüştü ve onlara güvenmek yaptığım en büyük hata oldu. İşte yaşananlar: 1. Sedasyon Sırasında İhmal: * Sedasyon için odaya alındığımda hemşire beni yalnız bıraktı. Doktor kan almak için geldi ama beceriksizce idare etti, beni defalarca iğnelerle dürttü ve kollarımda morluklar bıraktı. Uyarıma rağmen, hiçbir açıklama yapmadan bilinmeyen bir ilaç verdiler ve tamamen bilincimi kaybettim. * Sakinleştirilmeden önce onlara açıkça "Bana ne veriyorsun? Emziriyorum ve uzun süreli sedasyon istemiyorum" dediler ama uyarımı tamamen görmezden geldiler. * Basit bir 4 diş çekimi ve temizliği için 4,5 saat sedasyon altında tutuldum ve eve döndükten sonra bile saatlerce tam bilincimi kendime getiremedim. 2. Beceriksiz Tedavi ve Örtbas: * Çekim sırasında bana haber vermeden sağlıklı bir komşu dişi kökünden kırdılar ve üzerini bir dolgu ile kapattılar. * Daha da kötüsü, kırılmanın kazara olduğunu iddia ettiler ve hatta dişin zaten kırıldığını iddia ettiler ki bu tamamen doğru değildi. * Kırık diş, kanal tedavisi planlayan başka bir doktor tarafından değerlendirildi, ancak kurona ihtiyaç duymadığını doğruladı. Kırılmadan sonra doktorum dişin o kadar ciddi şekilde hasar gördüğünü ve boyutunun küçüldüğünü ve kuronun tutmayabileceğini ve başarısız olursa dişin çekilmesi ve bir implant ile değiştirilmesi gerektiğini söyledi. Bu tamamen onların hatasıydı. * Daha da kötüsü, kırdıkları dişe yaptıkları dolgu için sigortamdan bile ücret aldılar. 3. Para Odaklı ve Sorumluluktan Kaçınma: * Kırık dişin sorumluluğunu almayı reddettiler ama yine de prosedür için sigortamı faturalandırdılar. * Tedaviyi tamamlamamama rağmen 4 aylık periodontal temizlik için sigortamı da faturalandırdılar. Para iadesi istediğimde hiç endişe göstermediler. 4. Çekilen dişlerle ilgili tutarsız ve yanıltıcı bilgiler: * İşlemden önce çekilen dişlerin kalmasını talep ettim ve kabul ettiler. Ancak ameliyattan sonra bunları bana vermediler. * Önce "Dişler çok kırılmıştı, biz de attık" dediler. Sonra, "Enfeksiyon riski var ve onları hemen imha etmek zorunda kaldık" dediler. Bu bahaneler çok saçmaydı. Dişler benim mülkiyetimdir ve onları özel olarak test etme hakkım vardır. * Diş çekimindeki beceriksizlikleri o kadar kötüydü ki, sağlıklı bir komşu dişi kırmayı başardılar. 5. Kaba ve Profesyonel Olmayan Davranış: * Ön dişimin tacını yerleştirdiklerinde, taç için herhangi bir garanti vermeyeceklerini veya sorumluluk almayacaklarını belirten bir feragatname imzalamam için beni zorladılar. İmzalamakta tereddüt ettiğimde, devam etmeyi reddettiler, bu yüzden baskı altında imzalamaktan başka seçeneğim yoktu. * Son derece kaba, kibirli ve küçümseyiciydiler, tek endişelerinin para olduğunu açıkça belirttiler. 6. Hastaları riske atan pervasız uygulamalar: * Sedasyon sırasında uzun süre odada yalnız kaldım ve endişelerimi dile getirdiğimde, rızam olmadan beni tamamen bayıltan ilaçlar verdiler. Bu inanılmaz derecede tehlikeli ve sorumsuzca. Özetle: Tüm süreç boyunca profesyonellikten uzaklık, açgözlülük ve sorumluluk almayı reddetme ile karşılaştım. Sağlıklı bir dişi kırmak, hatalarını inkar etmek ve sigortamı kötüye kullanmak kabul edilemez. Tavsiyem: Kendinizi ve sağlığınızı koruyun - asla bu kliniğe gitmeyin. Haklarımı yasal olarak takip edeceğim ve bu tür davranışların başkalarına zarar vermemesini sağlayacağım. Elimde görsel kanıtlar var ve bunu görmek isteyen herkese kanıt sağlayabilirim.

New to the area, My daughter age 30 and pregnant went in for a teeth cleaning and new patient check…read moreup. She said the teeth cleaning was not thorough and very quickly done. I guess they wanted to get to the expensive items! She was given a $300 3D scan of her mouth that she did not ask for but they have everyone do, so that they can pay for their expensive machine. She was told by Dr. Asha that she had "bacteria in her mouth above her implants" which had been done several years prior by a different dentist. She was told that her 2 baby teeth (which have perfect roots and no adult teeth behind them) needed to be removed and implants done. Dr. Asha also said she needed several fillings done. Unbeknowst to me, my daughter left the office in tears, thinking of the enormous expense. After relaying the message to me a few days later, I told my daughter I would make her an appointment with our very trusted and wise dentist of over 20 years in our city and state when she visited in a couple of weeks. Now for the good part: My daughter and I saw our trusted dentist a few days ago and had the report from Dr. Asha along with a copy of an xray for her to see. Our trusted dentist said that there was no reason whatsoever to remove the baby teeth until they would get loose or give her problems. Our dentist said that she had a patient have a baby tooth until she was 70. The surgical procedure for implants and implants themselves would easily be $15,000-$20, 000!!! No thank you! Bacteria?! Our trusted dentist just laughed and said we ALL have bacteria in our mouth. Our trusted dentist found no cavities and said my daughter needed no large fillings. She said that my daughter had 1, possibly 2 teeth that have a small amount of erosion where she would fill in with a small amount of resin. Run from this office!! JUST RUN!!!!!!! It makes me so angry that they would do this to a young pregnant woman knowing how expensive all this would be. She left this office in tears!!!! Complete scammers. Run from this office!!!! Our trusted dentist said that she is seeing this more and more and gave us other examples of other dentists doing the same in trying to rip people off with unnecessary procedures. It is really disgusting in how greedy and dishonest people are. God sees it and He protected us from this office.

Recommended by a friend to get ortho care! The team provided excellent service and patient care…read more They come into the office on specific days, so call ahead to get scheduled.

Amazing place, they are really good with kids They are very…read morepolite and explain what's going on

I've been seeing Dr Shao for 3-4 yrs. My whole family goes to her too…read more She and her staff are always so great at making sure my appt is swift but also comfortable. I never sit around waiting. They're professional but also fun - which I love! Dr Shao shows true care to me as a patient. She asks me constantly how I'm feeling, how my numbing is, and how my pain levels are doing, and she always follows thru to help me. Highly recommended!

Great employees, good office --vintage feel, and informative doctor. Had some veneers, crowns, and…read morewhitening done with some minor fillings. Ask for the compounded gel, It makes a world of difference and I didn't feel the injection at all. Been to over 10 dentists in the past 20 years due to having to move a lot, and I enjoyed this one the best. Will be back. Hopefully i won't need to move anytime soon. The office and employees are super though, so I may fly back for my care. -Lindsay

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

my mother came in for a routine filling and crown over her tooth. There was a care plan because she…read morehas many teeth that need care. There was no communication between front desk staff and dentists because they filled and crowned the wrong tooth!!!! now we're paying for something that was not in the care plan. Came to complain because how do you fill and crown a tooth not even in the care plan and blame it on the patient for not knowing what tooth needs what??? the dental hygienist MIRANDA got very defensive and rude even though they are wrong, no refund or apologies issued from any member of staff. My mom comes back in later for the right filling and crowning (bless her soul) and while she is in the chair with no knowledge of what is going on in her mouth, the dentist has stabbed the underside of her tongue on the right side and around the inside of her cheek (nowhere near the filling and crowning tooth) as retaliation for complaining for a procedure THEY MESSED UP ON. DO NOT GO HERE THEY ARE PROPONENTS OF MEDICAL MALPRACTICE AND WILL BE REPORTED TO THE AMA.

My mother went in to get a new night guard retainer, instead she almost lost her teeth due to…read moreimproper fit of the retainer when the doctor was trying it on. It was so tight and uncomfortable (not a normal retainer feel) she has never experienced something like that before. She was unhappy and ask to redo it, the office staff said that is it! When she requested refund they refused it! I don't recommend this place, my mother was not treated with respect there!