Superb service, very good at handling the dogs. They are very flexible and they take care of…read morespecial need puppies and dogs.

Today was the first time I brought my Chihuahua in to this establishment from the first time I…read morecalled. I felt that they were knowledgeable, but put my animal first I learned so much in the 15 minutes I took him in and the 15 minutes when I came back to pick him up, I highly recommend them for grooming and go to the spa is how I was telling people when I returned. She was not streaming she brought him out and he can see how calm he was. We're talking about a Chihuahua here. OK that's not an easy thing to do I want to thank thembecause they just earn themselves a lifetime client.

Best staff ! Love bringing my dogs here ! I have an Australian shepherd and they always do the best…read morejob with him

I have rewritten this review. I boarded my dog for two weeks and I was away from internet and phone…read morefor the entire period. I come back to find the doors locked and see this sign on the door. No one answers the phone number left on the note, no one answers the door when I shout, no one answers when I pounded on the door. After about 15 minutes, finally figured out the phone number to call and was able to get my dog. On the care side, they had washed him for free. He seemed happy and had been cared for. I originally gave Dirty Dog 1 star, but I have decided to change it to three stars. I give the folks who care for dogs 4.5 stars, I give the owner 1 star for his business practices. It a good place to leave your dog for a day, but I would not leave them there for a week or so. To much uncertainty.

Sean took great care of my dogs. I was pleased with what they learned. When he brought the two…read moreback to me that I was having trouble with he spent at least an hour working with us and guiding us as to how to maintain their training and promote stability in our pack. I've had a few people tell me Sean is somewhat bossy, I disagree. He takes his job seriously and the safety of the dogs and people he is working with is a priority. He's there to help folks work with their dogs. He is kind and serious with the dogs and it's clear he enjoys being around them and watching the dogs have fun. Hence the reason for the dog day care and pack walks.

Left several messages, he's never at his business dirty dog daycare I don't see how he can help…read moreanyone when you can't contact or get a response from him.

My fearful dogs and my nervous self had a WONDERFUL experience learning from Gwen. she knows…read moreexactly what she's doing and taught me so much! She also enjoys what she does and it's quite obvious. my dogs and I took to her immediately. you won't regret hiring Gwen.

My husband and I adopted a dog from Puerto Rico, she is 3 y.o. And a Black Mouth Cur. She had been…read moreleft tied to a tree with a chain during that horrific hurricane they had last year! Her owner did not return but luckily for Jayla, the neighbors did and they removed the chain. Jayla then ran away and lived on the streets until she was caught by a rescue organization. When she was brought to the USA, she had 2 previous families that tried to adopt her but her fears were too much for them. She kept running away and was terrified. I read her story and was heart broken, I talked with my husband and we decided we would give her a home. Now I knew up front this was going to require some patience, and most definitely the help of a trainer. The first 2 weeks were awe full she was afraid of everything and everyone. I called many trainers and found that most wanted me to hand her over to them for 2 weeks. Promising I would have a different dog when she returned. This was absolutely not going to happen, as I would NEVER do that! I finally found Gwen, I explained Jayla's situation and told her I would not allow her to "take" Jayla. Thankfully, she did not agree with that process either. Gwen came to our home the first time, walked in the door and laid on the floor. WHY? Because she knew Jayla would be frightened and did not want to scare her. She fed her chicken pieces for a while, which Jayla would not take at first but she did come around. Jumping ahead now, Gwen formatted a training practice that fit Jayla's needs specifically. Giving us tasks to work with her. I would send her videos for some help and call her "a lot"! She was always ready to give guidance and suggestions. Here we are 2 months later, Jayla is happy, running, playing. She even went to visit the neighbors! We can walk the neighborhood with minimal stress on her. She sits, down command and we are working on staying. Gwen explained this will be a very long process but there has been so much improvement just in the short time. If you want a true trainer to work with your dog and train YOU how to be an awesome dog owner, hire Gwen! She will definitely teach you how to interact in a positive productive way with your animal! Promise!!!

Great place! Clean, caring, and fun for the dogs. I like that they have a groomer on site.read more

Danielle and associates did an amazing job on my dog! Friendly, efficient and definitely will returnread more

We've been going to MAH for 8.5 years, for our Olde English Bulldogge, Petunia. We transferred…read morethere as "Tuni's" Dr. left & went to MAH. Since then her doctor retired, & she's been seeing the Veterinarians still there. I've read other reviews & noted they dated from 10 years ago. This is not true of the current doctors, Veterinarian Assistants (yes, they go to school too) back office & front office staff are wonderful, personable, compassionate people. Our Tuni has had some significant health challenges thus last 14 months. I recently called due to a reoccurring issue and though they were extremely busy (three Doctors & lots of techs & staffing for various positions), I Was counseled by a tech how to keep calling early to get an appointment as I'd have to wait several weeks to see the Veterinarian. Tuni was in a reoccurring problem, that needed an antibiotic soon. They got me in the next morning & Dr. Burns saw her, got on the floor to be acquainted again, listened to all I'd had to say intently, asked diagnostic questions & whisked her away for an examination. She complimented me in my thoroughness os CALMLY explaining what was happening to her, had tead the very complete information I'd related to the Vet Tech of my calls & why Tuni needed to be seen. She had also read Tuni's record to familiarize herself with her long term reoccurring infection & cleaned her bottom with a cooling medication & didnt charge me for it, along with treating her vulva for a rash, again no charge. Tuni has a folliw-up appointment inn2 weeks to check on her progress. These professionals are DOCTORS, & deserve to be paid what they charge that i believe is no more than 60% of what Veterinarian offices charge here & elsewhere. No sstaff has ever been rude, condescending, flippant & other things they've been accused of. Even if they get an angry & screaming oatient, what we now call Karens, the situation is handled properly. The office is always spotless as are the exam rooms, when one calls, their new phone system announces your position in line, when they say they'll call you back they doo & today the Tech called & said my local pharmacy couldn't get the med T needed. It was very expensive i thought but i looked online for its price and they were charging less than half of what each pill cost elsewhere, including a very popular online pet supply company. So, don't listen to the naysayers. It is iwned btly the three women vets who have a lot if experience, have an office manager who knows how to hire & keep a great team. I worked in two different medical offices for humans. I wished the staff where I worked had nice, friendly, supportive & trained employees, not the women i had to work with. Go to this Veterinarian hospital. The Ukiah office is closed on weekends, as they go to Willits to help out at animal shelters there. Also, ive never waited for any length of time. Even if im early, i check in & today, tho i was 15 minutes early, Dr. Burns Vet. Tech called me in just under 5 minutes, & Dr. Burns was in the exam room shortly thereafter, with Tuni & me early. Cheers, & try them for your fur-baby, scale, feathered or spikey baby. Your mind will be at ease & your baby will be on their way to treatment & hopefully a healthy future.

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.