I highly recommend working with Braeden Walsh. He was exceptionally professional, kind, and…read moreincredibly knowledgeable--guiding me through the process of selecting the perfect grill, a Hestan, along with all the right accessories. Braeden made everything easy and enjoyable, and the pricing was unbeatable--better than any quote I received from BBQ Guys. A fantastic experience from start to finish.

Runs BBQ grill reviews on UTube and I liked the ones he reviewed so we drive to his store one…read moremorning (45 min each way), showed up and he didn't have many grills and NONE of the "Premium" grills I was interested in (the ones he reviewed). Looks like he makes his money selling fireplaces and now golf equipment. Skip the drive for BBQ's here

Absolutely Horrible Experience with Marty at IHT…read more We recently purchased a Hot Springs hot tub from IHT and, while we absolutely love the tub itself, our experience with Marty was nothing short of a nightmare from start to finish. A close friend of mine sells Hot Springs tubs and had helped us narrow down the exact model we wanted, so we walked in as an extremely easy sale. Unfortunately, Marty seemed to take that as a license to stop trying. He made it very clear from the beginning that customer service was not a priority. After negotiating and agreeing on a price, Marty insisted that we drive through a snowstorm with summer tires to deliver a physical check that day, claiming it was the only way to lock in the price. We later learned that was completely false when the store called to take final payment--over the phone, via credit card, with no issues or added fees. Post-purchase, Marty continued to drop the ball. He was consistently rude, condescending, and disorganized. He referred to me by the wrong name multiple times, even after I corrected him. He also scheduled our orientation, then canceled it the night before at 9 PM via text--saying his grandchild was sick and he needed the day off. I responded understandingly, expressing concern, but also letting him know how unprofessional that was. He never responded. The next morning, I called the store to follow up--only to have Marty answer the phone. When I asked why he was at work after canceling our appointment to supposedly care for his grandchild, he became defensive and rude instead of owning up to the situation or apologizing. When I expressed how upset I was about the entire experience and the promises he hadn't followed through on, he cut me off and started aggressively questioning what he hadn't delivered on. For an $18,000 purchase, I expected far better treatment--especially from a sales rep earning commission. Marty was dismissive, unprofessional, and made an exciting purchase stressful and frustrating. If you go to IHT and Marty is the rep who greets you, RUN the other direction!! I truly don't know how he's still employed there. Again--the tub itself is fantastic. But the experience getting there, thanks to Marty, was absolutely awful.

Marty Norman is an incredible sales agent for helping locate the perfect hot tub for your needs. He…read moretreated my husband and I as if we were his best friends. Marty came to our house multiple times for tub measurements and he always quickly responded to our phone calls and pleas for help. We wanted a hot tub that could go in our basement- not an easy task. In fact, previous dealers had told us it was not possible. With perserverance and Marty's expertise, the perfect hot tub, the Caldera Kauai, was found. Marty helped develop the plan to get it into our basement. We have been using our hot tub every morning for the last six months and could not be happier with it. Marty is trust worthy, knowledgeable and provides excellent service. I highly recommend him for your hot tub needs.

Chad and team were great. They quickly answered the many questions from me and my contractor. We…read morelove our new outdoor kitchen!

From the owner: For over two decades, Specialty Appliance has been the leading destination in Colorado for kitchen…read moreappliances. We have earned our reputation by delivering outstanding quality, an extensive selection, and exceptional service to our valued customers. When you choose Specialty Appliance, you benefit from the expertise of our knowledgeable sales staff. We take the time to understand your unique needs and guide you toward the perfect appliances for your home. Our focus is on providing a personalized experience, ensuring that you make informed decisions and invest your money wisely.

Went to Lehrers a couple of weeks ago and worked with Matt. He is incredibly knowledgeable and…read morepatient. He took the time to talk about many options. Very helpful!! Thank you!

We have purchased 2 fireplaces from Lehrer over the past 15 years and continue to have great…read moreexperiences with them. Their customer service is exceptional. We highly recommend doing business with them.

Awesome employees, always helpful and has a great selection of products. And some great seasonings…read moreat a great price.

Has the products you need & want. Unlike those candle stores, the smell in here is intoxicating!read more

After a less-than-stellar experience during our first fireplace conversion with another large…read morefireplace warehouse, we decided to give IHT a try for our second fireplace. (FYI - We have a 1926 bungalow with 2 old coal burning fireplaces, which we're converting to functional gas fireplaces.) We just ordered our fireplace and, so far, the experience with IHT has been very positive. Both Traci and Johnny are super friendly and know their stuff. Johnny, in particular, has been very patient as we decided between two fireplaces, each with their own pros and cons. Prices are competitive and we've already been treated far better at IHT and wish we'd chosen them for our first insert! I'll be sure to update my review as we move through the process over the next month or so. B O T T O M L I N E : So far, so good!

I bought my hot tub here in 2021. The lights stopped working properly in Jan of this year. I had…read moreto pay $229 for a guy to come out to fix them (which took all of ten min). Expensive, but I wanted them fixed so whatever. Two months later they stopped working again and when I called, I was told they don't guarantee any of their work and I would need to pay an additional $150 for them to come back out. Mind you, when they come back it can break again and I would just have to keep paying them to return. Absurd. The person I spoke to told me most people don't fix their lights at all bc it's so expensive. What kind of absolute fuckery is this? Do not buy from them.

Great Local Small Business. The owner is eager to help anyone at anytime. The staff overall is very…read morecustomer oriented. Being in Retail is hard, people can seem demanding and down right condescending. The staff seem to know how to handle rude and unrealistic expectations from customers with class. For those who complain about parking...think about the customer base Sears has. Elderly folks who frequent the store because they know the name brand. Be courteous & park somewhere else if you are not shopping at Sears. It's not nice to make our elderly citizens walk farther because you are young & lazy.

I've been to the other location in the past and just recently went in to get repair parts for our…read morewasher and dryer. Scott was very helpful and pulled down all the part numbers, wrote them down and priced them out for me. My wife and eventually decided that it was time to replace, rather than repair so we went looking at the Sears Outlet store and another big box home improvement store but the set we found (and the price we wanted) was at this store. We got great service, a great price and super fast delivery. I read the reviews of the other location but I understand there is a new owner and I did not experience any poor service at this location.

Came here for a kids class and had an absolute blast. It was $64 for Halloween cookie class with…read moreyou and your child. They have a bar open that you can order drinks. One thing I didn't expect was its long 2.5 hrs. I wish they offered charcuterie or something that you can order to Nosh on. We made chocolate chip cookies first that we made spiders on. Next we made Royal Icing that was a bit tough to make and stiff. After we made cookie cut outs and baked. My only gripe is I wish they maybe did more of a soft icing and some toppings like sprinkles because the royal icing was hard to do any type of nice decoration on. Overall we left with a ton of cookies made and 2 big rolls of sugar cookie dough and chocolate chip cookie dough to Take home. I wish they offered more kids classes. I checked Nov and Dec and nothing showed.

Noting that this review is strictly for the "Bar" aspect of Create (though we have every intention…read moreof partaking in the "Kitchen" piece once we find a reliable babysitter!). My husband and I came here on a Saturday afternoon to grab some old fashioneds at the bar - we were the only patrons there so service was very quick. Chatted a bunch with the bartender who was very personable. Our drinks were perfectly made and overall, we had a really lovely time. The space was well designed, open and had a nice feel. The water was fruit infused which was a nice touch. As mentioned, we'll absolutely be coming back for a cooking class, but probably for another drink, too!