This store is totally amazing. Every time I come here there are so many new and cool items I feel…read morelike a kid in a toy store. I recently started birding this year and was getting seed at the major stores. Then one day I saw this place and couldn't wait to go inside. I still get excited knowing I need to go make a WBU run. The staff are absolutely amazing. Everyone is so knowledgeable and so incredibly kind. I became a member which is $25 a year and it saves so much on bird food. They also have the best bird food you can buy with no additives. Yes there's additives on a lot of bird food, who would have thought? This is also a wonderful place to get a gift for someone. So many cool and neat things, be amazed when you come here.

Has a wide selection of products at competitive prices, and the service is always with a smile and…read morehelpful friendliness.

I taimed this yellow top Amazon parrot! But later had to sell him I lost my little girl to a car…read moreaccident & he helped me so much

From the owner: We breed and handfeed baby parrots, handfed baby african grey parrots, blue gold…read moremacaws.cockatoos,amazon parrots.Royal Bird Company operates one of the largest avian breeding research centers with focus on advanced nutrition, breeding, incubation, brooding, pair bonding, We specialize in yellow naped amazons, we have the largest selective program in the usa, perhaps the world.

In and out of here infrequently more because I'm busy being forgetful than anything else. Easy…read moreaccess to and from Sam Furr or Statesville Roads in the SW section of North Cross Shopping Center. Plenty of feeds, feeders, hangers, and sundries to keep your yard full up with feathery folks plus a variety of pools and other watery features for sipping, dipping, and dripping related activities. Shop-keep is well versed in all manner of birdage but speaks regular-english so all us novices can understand the answers to our bird questions. The shop is well stocked to put that information to use straight away. So stop in and pick up a little something for chicks in your life.

Ok, so we have been going to this place for over 5 years. I keep having the feeling that I pay for…read moremy yearly membership every 6 months. I loved the old owners but this last time...and please note we moved to SC , so we make a point of driving to come there. I had a coupon that was 2 days old. The nasty hag who helped us said oh sorry, it's no good. Hey we spend hundreds of dollars and you can't honor a 2 day old coupon? She was just unfriendly and rude. Gosh I hope she is not the new owner , but if she is, I have wasted yet another 6 month membership because I will order my items online from someone else. I hate bad customer service

Owners and staff are knowledgeable and friendly. Good selection of seed and feeders. Overall -…read moregreat store!

My only complaint is that I don't live closer to this awesome store! Their greenway blend of…read morebirdseed has been a strong staple at my household after trying various other feeder sources. I usually get the largest bag and it is a perfect blend for our local birds in Charlotte. Store has a lot of other products - all things bird related and the shop owners are very knowledgeable and helpful. Great for gifts for friends and family that love birds :) I did come here a while back after the squirrels were giving my bird feeder a hard time and got some of the solutions to try at the store. Ended up going with a physical squirrel baffle, but it definitely was a journey. They did just place a new US Post Office location next door to this location so it's very easy to knock out some errands in one stop (especially with the Trader Joe's next door to the USPS office as well). All that into consideration, the parking lot has some pretty compact spaces, and is ALWAYS busy so - pick your battles for sure.

The owner and sales staff are well versed in bird care and…read more they have an excellent selection of feeds/suet cakes/birdhouses/ and everything birds. As well as decorative bird/outdoor oriented garden accessories. Kathe McBeth

Everyone is so nice and helpful! Their store has a large…read moreinventory of just about anything you're looking for. I would definitely recommend them to everyone!

I went to this Pet Superstore to purchase some biscuits for my dog. There was a young gentleman…read morethat assisted me selecting the right item. I looked around for a few more minutes then went to the counter to pay. I waited and waited. I can hear them doing whatever it was what they were doing but they never once came to the front and tend to the customers or the products in the store. I waited 5 minutes then decided to leave without what I intended to buy. Except for the young man who initially healed me the customer service was poor. My time is important to me . I expected more from a smaller store.

Lots of fun , creative toys to buy for your birds!! The…read morepeople working there are kind and very helpful. Each bird has a special , sweet personality . It's always a treat to walk through the store and meet everyone.

I don't think some of the people working here are quite fond of darker tones. Im not talking about…read morebirds... At least the birds were nice. It was like some of the staff didn't like that the birds and I were interacting with each other. Very uneasy atmosphere here. And I can tell the birds feel it too.

A great addition to the Promenade Mall. Here one finds…read moreeverything one needs to feed the birds. All kind of bird feeders, bird food, bird treats, bird baths etc. Unique gifts for the home such as bird wine bottle stoppers that chirp! We received a coupon for a small pkg of wild bird food just for signing up to join their email list. The sales lady was very pleasant and very informative. A TV in the store was tuned to Cornell University station in NYS, showing live photos of birds. A great shop for bird lovers Hours of business posted on the door photo

My go-to. I absolutely love the owner. She is fantastic. Offers a High quality variety of feed and…read morea very nice assortment of high-quality feeders plus gifts and household nature decor.

I've been in the store a couple of times. The first I walk in and the owner didn't even address me…read moreat all. Which was really rude I thought but I give her The benefit that she was probably tired or not in a talkative mood. So the next I walk in there looking for a flag, she did the same thing. After a min a older white couple walks in and she just goes up to them and offers them her service. Then I realize that it wasn't that she was rude and not talkative it's just that I wasn't the type of customer she would like to give service to. I will take my money somewhere else. I just order my flag from Amazon and got it two days later and cheaper.

I took my Shih Tzu Summer there today to give her bath at the self-service station, and we had a…read moregreat experience! this is our new go to place whenever she needs a bath. The location is clean and the staff is amazing!

5 stars for the staff. The bathing facility is definitely a one star. The "surface" cleaning of the…read morefacility, missing leash and broken hose are disturbing. According to staff it was stolen but that was months ago. The middle bay dryer hose attachment is broken. This is a great concept because they supply all that you need to bathe your dog. It isn't as clean as it should be. The store provide a great selection of food and animal supplies.