I have been a customer for a long time. Pam Hambu has been my groomer since the business was…read moreDoggie Doos and Cats Too! I send all the business I can their way. Her and Scott have a great selection of pet supplies, food, and treats. Also, I enjoy petting the snakes, bearded dragons and iguanas. I enjoy all the little animals they have available when I'm there. Scott's always so nice to talk to me about my family and how they are doing, he let's me hold pets that can be held at that time, even if I'm not buying one. No one expects or pressures you to buy anything. I truly appreciate their love for our pets and the animals in their shop. Thank you Scott and Pam for always being there for your customers!

It has a great dog grooming place inside for your pet to get cleaned up. The pet supply part of the…read morestore is clean and has reptiles to buy like frogs, snakes, and feeder mice. They are worth the visit. Plus the staff is very friendly and helpful.

My cat recently had dental surgery, and I really appreciate the wonderful care, support, and…read moreprofessionalism he received. I am glad to see him so much happier and more active now.

I have been so thrilled to have met Cynthia, lazy 5 vets groomer...I have been using her for the…read morelast 3 years... She is definitely a dog whisperer! I never have to worry about my Zoey's safety or( Yorkie )grooming. Cynthia consistently gives a great cut and truly loves my family member

Groomed the way I needed and reasonably priced. Seems like a nice location for pet boarding needs…read moreas well.

They know Oakley when we walk in and he loves going here to get dolled up :o) They always keep my…read moreschedule when I book and do a great job on my baby boy!

Not sure who they have answering the phone, but she is EXTREMELY rude and should not be anywhere…read morenear a customer service position. I've called twice to ask a few simple questions (i.e. if they had any appointments available that week; if I needed to bring my dogs rabies proof in or if they called the vet to verify themselves) and she was absolutely one of the most rude people I've ever talked to. Every word out of her mouth sounded like she was annoyed I was wasting her time. I was looking for a new groomer as our old one moved away in April, but why on earth would I give my business OR take my baby somewhere where they think it's okay to talk to customers that way?! If that was an employee, (same woman answered both times) then she should be fired. If it was the owner, I have NO idea how in the world you have any clientele.

This was an amazing company in the beginning and thought we had found our forever groomer. Had many…read morenice chats when coming in to get the dogs. For the past month I have reached out multiple times to get appointments for our dogs because their hair was getting unruly. We tried many home remedies including the ones they recommended for brushing but it was not enough and they did need professional grooming. I reached out for 4 weeks to try to get them an appointment with this business because I really do like the work they have previously done. After a month of trying to get appointments we finally did. Great no big deal at all I was very understanding. My husband brought them at 10 am and was told they didn't have an appointment however they did. The messaged me saying it would take till 5-6. No big deal was very kind about that was well. 7 pm rolls around they still need more time. Again didn't make a fuss about it. Finally at 7:30 they call and my husband leaves. He gets there and they claimed they needed enough half hour. Again no problem he goes gets gas comes back and waits. Then an hour comes by. So I call letting them know I find it unprofessional they way they treated us this past month. The manager got very angry and said "It's free for you. Just come get your dogs" and hung up. I thought that was rude but left it be. Here's where the problem started she yelled at my husband in his car and said come get your fucking dogs, called him a pansy, and claimed we abuse our dogs. Our dogs are so loved and anyone who knows us knows that. They are spoiled rotten. After this I'll attach below the horrible messages they sent me. To add my dogs came home and were shaking, starving, and dying for water. I'm saying all of this with true sadness as we ADORED this business and wanted to continue using themWe are huge animal lovers and have never neglected, hurt, or done anything to our dogs. They are our second children. We are truly hurt by the way they treated us today. I also want to add, Remi has chronic ear infections which has been expressed to them which is why we've made clear everytime her ears have to be plucked so that we can put her daily medicine in. Without them being plucked it is harder for the medicine to reach her ears. And out of their own mouth we were told that Remi has the hardest coat to deal with for poodles and it was obvious that she was brushed and taken care of but there is matting underneath we cannot see because how hard it is to get to it. So I'm confused about the switch on how we are abusive.

I have been using Pupparazzi for the past 5 years.and have had no concerns. Today it took 4.5 hours…read morefor me to get my dog serviced with an appointment. Normally he is ready in 2 hours. I texted at 2.5 hours to inquire about how long it would be and received the message that they were running behind. At 4.5 hours I went to the shop. Two employees were at the desk and I ask the employees that if they are running behind that they text me and let me know. The employees stated they had a dog that tried to bite them. I said I understand but I just ask for the courtesy of being contacted if they are late. She said they normally ask for four hours to groom the pets. I told her he is never there for four hours, he is usually ready in 2 hours. She then told me she was going to get the owner. I told the owner, Tina Shuping, that I simply asked for the same courtesy that she requested if I'm running late or cancelling an appointment that she wants to be contacted. She charges a fee if the customer is late ( which I think is reasonable as people's time is valuable). I only request the same..: to be notified if they are behind. I understand about running behind every customer is not the same. She responded that it seemed like I "didn't care about them...pardon her if she took time to shit and piss"( her words not mine). I told her I understood but again I simply ask for the same courtesy to be notified instead of just waiting around for them to call me. She then stated if you can find someone that grooms your dog as good as I do, then use them. She then put her hands in my face and told me to leave her shop. I told her she better get her hands out of my face. She told me she was calling the police. I told her to call them. I would simply have them to pull her camera footage of how outrageous her behavior was. She asked me to leave so I did. Everyone has bad days but never on my worse day at work would I treat a customer like this. Any recommendations on groomers?

THEFT ALERT ON THIS BUSINESS! we paid in Full for services…read morethat the owner of this business canceled the appt. They showed us a fake credit back. (Fraud). We disputed via credit card.. they said they performed services. We will be notifying police dept and filing charges. People like this should not be in business.

From the owner: Mobile Dog Groomer (203) 718-5034read more

This is the first time I've hired a groomer (let alone mobile groomer). I am watching a lab for 2+…read moreweeks and he needed his nails trimmed. I didn't want to take him to a pet store on my own. The Cuddle Cutz price was extremely affordable, the same as a pet store, and Cuddle Cutz was coming to my home on my schedule! I have a long haired cat and added a sanitary trim and paw trim to the dog's nail trim. This was also very affordable. The Cuddle Cutz team arrived a few minutes early and the dog and cat immediately ran up to greet them. The team have a very calm presence. Cuddle Cutz did the grooming in my downstairs bathroom. Both animals were comfortable in this space. Cuddle Cutz brought a portable grooming table, vacuum, broom, dustpan, and of course the "tackle box" of grooming supplies. Also treats! They were extremely fast and only took around 15 minutes for both animals. It was a very easy transaction and I will call them for any future grooming needs.

Excellent service . My dog baby looked so beautiful . I really liked the customer service.read more

Lori did an unsatisfactory job in shampooing and cutting my Maltese. She also cut the mole on my…read moredog's foot after being warned about it. Overall, it was a very poor grooming job. But the worse part of all of this was that Lori charged my credit card the total grooming charge the day BEFORE she even came to my house to perform the service. She also charged a 12% sales tax plus a 4.06 fee for using my credit card. I found this out from my credit card company after the fact. Also, six days before this, my credit card was charged a fee for Lori to check to see if my credit card was good. To me, this is very poor business practices and I will never recommend her service to anyone.

From the owner: .Cutz 4 Muttz Mobile Grooming Spa is your premier pet grooming service in Thomasville, North…read moreCarolina. We specialize in providing a convenient, stress-free grooming experience right at your doorstep. Our state-of-the-art mobile spa is fully equipped to pamper your furry friends with a range of services, including bathing, haircuts, nail trimming, and ear cleaning. At Cutz 4 Muttz, we prioritize the health and comfort of your pets. Our team of experienced groomers is passionate about animals and dedicated to delivering top-notch care in a safe, relaxing environment. Whether you have a small breed or a large companion, we tailor our services to meet the unique needs of each pet. With our flexible scheduling, you can enjoy the luxury of professional grooming without the hassle of travel. Let us bring the spa experience to your driveway--where your pets can feel loved and look fabulous! Join our growing family of satisfied customers in Thomasville, and give your pets the grooming they deserve.

Regular ol Petsmart. Place was clean and stocked with all you can need for cats, dogs, birds,…read morehamsters, etc. Everyone was super pleasant and efficient and willing to answer any of our questions. If im ever in the area I wouldn't mind visiting this location.

Napoleon pictured here has to get groomed at least every other month and they do a great job…read more Ashley & Laney a professional, and seem very caring as to the other ladies here . He seems to always enjoy going there . I've heard that it's pricey, but I did compare with other groomers and it's about the same rate. He is rather high maintenance or I should say his breed is so that's to be anticipated. . I read the other complaints regarding customer service. I personally have received good customer service here, but I also try not to go during peak hours or just before closing. I've also taken him to obedience training here. Mary & Ashley were great.

I take all my babies (2 large dogs and 5 cats) here. They're a very busy location and don't take…read moreappointment, instead its first come first serve basis. Which, honestly either one has their pros and cons, so I'm fine with it. They have about a dozen vets on staff and I've met with a few over the years. Never had a poor experience. Once you get back to a room, they work as efficiently as possible to get you and your babies on your way. The staff has always been kind to us and my babies. If you're in the area, I'd recommend them!

The front desk lady sounds condescending and rude every time I call to make an appointment or ask a…read morequestion. I prefer not to get met with an attitude every time I take my pets to the vet so I am switching to somewhere else.