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Paws And Claws

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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3 years ago

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Pupparazzi Dog & Cat Grooming

Pupparazzi Dog & Cat Grooming

(17 reviews)

This was an amazing company in the beginning and thought we had found our forever groomer. Had many…read morenice chats when coming in to get the dogs. For the past month I have reached out multiple times to get appointments for our dogs because their hair was getting unruly. We tried many home remedies including the ones they recommended for brushing but it was not enough and they did need professional grooming. I reached out for 4 weeks to try to get them an appointment with this business because I really do like the work they have previously done. After a month of trying to get appointments we finally did. Great no big deal at all I was very understanding. My husband brought them at 10 am and was told they didn't have an appointment however they did. The messaged me saying it would take till 5-6. No big deal was very kind about that was well. 7 pm rolls around they still need more time. Again didn't make a fuss about it. Finally at 7:30 they call and my husband leaves. He gets there and they claimed they needed enough half hour. Again no problem he goes gets gas comes back and waits. Then an hour comes by. So I call letting them know I find it unprofessional they way they treated us this past month. The manager got very angry and said "It's free for you. Just come get your dogs" and hung up. I thought that was rude but left it be. Here's where the problem started she yelled at my husband in his car and said come get your fucking dogs, called him a pansy, and claimed we abuse our dogs. Our dogs are so loved and anyone who knows us knows that. They are spoiled rotten. After this I'll attach below the horrible messages they sent me. To add my dogs came home and were shaking, starving, and dying for water. I'm saying all of this with true sadness as we ADORED this business and wanted to continue using themWe are huge animal lovers and have never neglected, hurt, or done anything to our dogs. They are our second children. We are truly hurt by the way they treated us today. I also want to add, Remi has chronic ear infections which has been expressed to them which is why we've made clear everytime her ears have to be plucked so that we can put her daily medicine in. Without them being plucked it is harder for the medicine to reach her ears. And out of their own mouth we were told that Remi has the hardest coat to deal with for poodles and it was obvious that she was brushed and taken care of but there is matting underneath we cannot see because how hard it is to get to it. So I'm confused about the switch on how we are abusive.

I used Pupparazzi for at least 4 years. I took Bandit and ask for a trim, his chest cut close and…read morearound the anus. When my husband brought him home Bandit wasn't bathed, chest was trimmed, his hindquarters was horrible!! His hinny was cut out like a box! It was 2/3 fingers all around his butt hole even up on the bottom of his tail. I'm so ashamed of this I won't take him anywhere. And the rudest thing is I can't get the owner Tina to call me back. I sent pictures to the business and text but have not had any response! This is the definition of bad business! I advise going some place else. Plus she's too high. For my small dog she charged me $60..

Paws And Claws - groomer - Updated May 2026

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