Short and sweet review to shout out the awesome customer service we received at this cutie little…read morepet store inside Optimist Hall! My husband and I were wandering around, sipping our coffees from Undercurrent, and we saw Pet Wants and knew we wanted to bring a souvenir home for our doggos. We browsed a bit - it's not a very large store, but there's still so much to look at! After a few minutes, Henley came over from the counter and asked us if we needed any help. He offered us some great recommendations for yak chews, and we also ended up purchasing a few other items, including some of their freeze-dried meal toppers. It's so cool that their food is made in-house, and we were excited to find that they have locations in Nashville too! I will say that it's not cheap ... but our dogs are our babies, and we feel better when we know exactly what we're feeding them. Thank you again to Henley for all of this help! We'll definitely stop back in the next time we're in CLT.

While waiting for my beeper to go off, I stumbled upon this neat little shop in Charlotte's…read moreOptimist Hall. And if I'm getting a treat for myself, how can I not get a treat for my fur babies? Our golden retriever goes through chews like butter but a few not-rawhides will definitely be appreciated. Yay! Friendly service, great selection for such a small shop! [Review 1805 of 2024 - 3722 in North Carolina - 22827 overall]

Excellent choices for your pets Love the quality and…read morequantity of items they have to offer for our pets needs. They have a big selection of treats,toys food options if your dog is allergic or sensitive to foods this is the place to go sign up for their reward member (it's free) helps save money as they are a bit more expensive than the original pet feed stores Ex:Petco,PetSmart ,McDonald feed, Pet supplies plus! So just keep that in mind, my family been shopping for this company the last 3 years from location to location as some locations keep things more in stock then others. It's a nice ride as well if your not far or even 1 hr away isn't too bad it's all worth it

The most friendly staff! Great selection of treats for my dog, found everything I was looking for.read more

One of the cool things about Ace Hardware stores is that they're each a little different. Unlike…read morethe big box that are quite formulaic, these stores sometimes have different stock and merchandise. So as I'm preparing for my RV plumbing project, I thought to check out a different store to see if they had different stuff. And yes, they did. With a friendly helper offering assistance and advice, I'm still not quite ready to begin but now I have a better idea of how I'm going to run the piping and the cables to make sure it all works and doesn't leak. [Review 578 of 2026 - 4668 in North Carolina - 25759 overall]

It's an Ace Hardware but they operate like it's an independent store…read more A lot can be said for shopping local. Yes, prices can be higher but the camaraderie is unmatched. It's a friendly group working here and they seem to know every customer that walks through the door. I always look forward to shopping here, even though it's out of the way. The knowledge and kindness are worth the trip. Shop local...

Very sweet and patient with my anxious 5 yr old basset hound who has some separation anxiety. She…read moresmelled wonderful and looked great after her service! I've been here twice and will continue to go back! Very reasonable prices as well!

Just had a horrendous experience at the Huntersville location. Let me start off by saying the…read morehaircut itself was fine, but unfortunately the overall experience was very disappointing. My 6-pound Chihuahua was at the groomer for almost five hours, which I would consider an extremely long time for such a small dog. The biggest issue was that there was no communication whatsoever about the timing. When I picked him up and mentioned how long he had been there, I was repeatedly told, "We told everybody it was going to take a long time today." That was not communicated to me when I dropped him off, and rather than acknowledging that, they simply continued insisting that they had told everyone. I was also surprised to find that they now charge a credit card processing fee. When I said I would pay with a debit card instead, I was told, "We can still charge the fee." That was another frustrating interaction and something I don't recall being clearly communicated upfront. Additionally, and most importantly, I had asked them not to trim my dogs nails, only to discover that they had in fact trimmed his nails when I got home. This is troublesome in the fact that I left my dog in their care with specific instructions that I can verify were not followed. I understand that grooming schedules can run behind, but five hours for a 6-pound dog without any communication is not reasonable customer service. If there is going to be a significant delay or an additional fee, customers should be told clearly when they drop their pets off. Unfortunately, despite being satisfied with the haircut itself, the lack of communication and the way these concerns were handled left me disappointed enough that I won't be returning.

Enjoyed my visit here with my pup. Everyone was very accommodating and explained all my options for…read morecare throughout the visit.

Yikes! Experience aside, this place charges an egregious amount for basic pet care. They also…read moresuggested a $900 teeth cleaning for my healthy, young dog. I will drive the extra five minutes to go back to my original vet. Overall, by choosing GOODVETS, a basic visit was a whopping $187 more. My vet prices versus the insane GoodVet prices, below: Bordatella injection 9 months: $22 vs GOODVETS 6 month protection for $62 (less protection for $40 more) Office visit: $70 vs $87 at GOODVETS Proheart: $90 vs $154 at GOODVETS Heart worm test: $80 vs $111 at GOODVETS Nail filing: $0 (free) vs $35 at GOODVETS

I came across this 12 years Late Twelve years ago I had two beautiful will kept & groomed Bichons…read more I met owner at a Dog festival. He gave me a gift card and talked me into trying them. I took them there several times to bath and shape the face. In December he said they were getting too long and it was hard to keep them in shape. I said not until after Christmas & pictures. I took them in January. I said with my fingers not to cut them shorter than two fingers. I got called in less than an hour my male dog was at vet with possible seizure. in minutes I got a call from vet they had my dog doing CPR he was brought in in cardiac arrest. I said don't stop until I get there. When I got there he had been shaved to the bone. My best friend gone. Then when my family brought little girl home I had to watch her, my beautiful fluffy white Bichon shaved to the bone for weeks grow out. Never a word never a I'm sorry 'nothing'. All I know is this is that there is precedent that if a dog is under deep stress and put in water they can have a cardiac event. just my story. twelve years later.

We had a great first experience here with Danielle. They were done in a matter of 4 hours, provided…read moregreat customer service and our Australian shepherd looks great. Also very fair price. We will definitely be back.

We love our groomer, Minayyah!! She's awesome-- so pleasant, patient, and really cares for our…read moredogs. She listens to our requests and does an amazing job every single visit. She arrives on time and is so sweet!!

We just had our first experience with Furry Land mobile pet grooming, and I will definitely be a…read morereturn customer! We have been searching for a groomer for our dog and have been through a couple that were very dissatisfying. Minayyah did an excellent job. She was kind and quick. My dog seemed very comfortable!

The doctors and technicians and wonderful. Our dog is really comfortable there and he can be…read moreanxious other places. They are kind and gentle to my dog and explain everything very well while asking good questions. I removed a star because they force you to purchase flea and tick from their provider and will not approve prescriptions to any other pharmacy while charging higher prices and no price matching.

I'm writing to express my frustration and disappointment following a call I made this morning to…read morereschedule a missed recheck appointment for my 14-year-old, 5-pound dog. I had seen the doctor a month ago, and they asked me to bring her back in. When I called to do that, Cindy repeatedly interrupted me, spoke over me, and insisted my dog needed additional procedures--including a rabies vaccine--despite that having nothing to do with the purpose of my call. I was kind of shocked because Cindy is the one that left me a voicemail that I needed to bring my dog in for a recheck last week. I tried to explain to Cindy that this is not about a vaccine. It's a simple recheck, and that my dog sister died last year from getting a vaccine that was pushed on me from another to her old age she died. Cindy had no emotion and did not want to hear anything. Throughout the call, Cindy's tone remained disrespectful and dismissive. I repeatedly asked to speak to someone else because I am currently battling cancer, and her confrontational tone was causing my blood pressure to rise. Despite this, she continued to argue with me instead of simply helping me get the recheck scheduled. When I later shared my experience and concerns with the Dr, I was told Cindy has been with the company a long time and that he did not hear a conversation, but can assure me that Cindy is not in the wrong so Dr. and Cindy, I hope you guys feel good about yourselves. It's funny when I was there in your office A month ago You handed me something to write a review because you guys all believe in equal love well here is your review for showing me your equal love.