This is the first pet store where I've seen two turtoises roaming freely. They have a ton of fresh…read morewater fish, especially cichlids, turtles, birds. The talking parrot was fun to mess around and conversation with. There is a lot going on at this pet store. Everything is alive and meant for people who have a fish hobby or looking to explore their reptile section. The smell of pets in the air is bearable consider they carry many little animals like guinea pig, hamsters, snakes and lizards. But perhaps their carpet can get some shampooing. But I get it, they have free roaming turtoises on the loose, leaving gifts for the pet store associates to clean without a doubt. They have the a lot of fresh water fish selections, I'd advise people looking for salt water, swimming friends ...to go else where.

I typically go to PetSmart or Pet Supplies Plus to get crickets for my two crested geckos, but they…read moredidn't have the appropriate size there so I decided to go to Simply Pets for the first time. HUGE MISTAKE! Within days of purchasing crickets from this place, both of my crested geckos are dead. They lived in separate terrariums next to each other, and were very different ages (9 y/o and around 1 y/o). All conditions were EXACTLY the same besides where I purchased the crickets from, and within 3-4 days, both of my healthy geckos were dead! Following this incident, my mother and I called the store and the initial woman who picked up directed me to the owner, Jeff, who immediately gave extreme attitude and disregarded our concerns. I wouldn't advise anyone to buy insects for their beloved reptiles from this establishment. With heavy hearts, RIP Shawn and Shawna. P.S. that tank is NOT big enough for that alligator snapping turtle. No wonder the damn thing doesn't move, IT CAN'T!

I just received a Harlequin Macaw that Cindy lovingly hand raised for me. Harley has been in my…read morehome for 8 days now and he is so so sweet. Would highly recommend her service. One of the most positive things she does is offer helpful hints on how to interact with Harley.

Very knowledgeable and super friendly!!! Absolutely love the chemistry she has with her birds…read more Glad I was referred to her for my parrot.

We've bought two dachshunds from them, and they are the sweetest little weenies ever! The entire…read moreexperience was wonderful from start to finish. They were always very communicative, informative, and happy to answer any questions we had. Everyone was incredibly kind and made us feel comfortable throughout the process. You can tell they genuinely care about their dogs and the families they go to. We couldn't be happier with our two pups and highly recommend them to anyone looking for a healthy, well-loved puppy!

This store NEEDS to be shut down. The dogs are all dirty and mistreated. A dog barked and one of…read morethe workers yelled for him to shut up. This dog is red and irritated much like the others there. He also had bumps all over his genital region. They don't have beds and lay on hard metal bars.

Joe and Sara will help you find the right comfort pet turtle or bird, cat or dog, hamster or rabbit.read more

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

My girls and I come here often for dog, snake and guinea pig food and necessities…read more My girls also love coming here to look at the different animals . They are gentle animal loving girls. Sometimes they will go inside the store without me for a quick grab of food for their pets and or a quick look at the animals of course! When they are not with me, they are met with mostly rudeness and disrespect from the female workers. Gerald who is usually there during afternoon/evenings is the only one who shows them kindness and respect. He is also very sweet and knowledgeable, you can tell he cares about the Animals and likes working there.

I came across Petco only because they have a special litter for my older cat. It was the only place…read morethat had it in stock. Well, this pet store is amazing ! I love the food, toys , litters , and treats for cats. Great variety! I met a sweet bearded dragon that was posing for the camera. The staff were so nice . It was a great experience! Parking is ample. This place is in a nice shopping center . Easy to find.

Another one of my favorite stores. Another one that I'm super happy that they offer curbside…read moreservice for. They always have everything I'm looking for in stock their website is always up-to-date with what they have as far as quantity wise. Their website is very user-friendly it should say their app is very user friendly. The staff that work there are always very pleasant and always willing to help you. They have the best dog beds and clothes I can never walk out of there if I decide to go in the store to get what I intend I get more than I want or need. That is typically why I like to do curbside pick up and illuminates me from impulse buying. I'm sorry I typically do not take photos when I do online shopping or when I do order pick up there's not really anything to take a photo of. Highly recommend shopping here highly recommend doing curbside pick up

The Petsmart located at Greenbrier is a joke. Yesterday we were charged for very poor service. We…read morehave two Labradoodles and one of them was barely groomed. If a customer has a profile for themselves and the pet it should be exceedingly clear what services are expected and what discounts are normally applied. When the Doodles were picked up the groomers were very rude and would not apply our Military discount. My husband was addressed in a very unprofessional manner. They will not groom as requested and everyone there appears to be stressed and unhappy. They just lost a customer. I would not in good conscience recommend them to anyone.

This is my go to place when I need to pick up some things for around the house…read more I have a feeder for the deer that live behind my house and Tractor Supply is the place to get the corn that the deer love. Unfortunately, the squirrels love it as well...

Centerville: I never come here but was going to try to buy something they were supposed to carry…read more Worst customer service ever. No one on the floor to ask questions. Was looking for something that their site said they had multiples of. I asked a worker about to go to the register who said "she'd have to look" and then proceeded to ring up people and just left me to wonder if she was going to ever get to me. Apparently not, as there was no effort made to help. No follow up to say "let me ring up this person and then I'll look". Nope. I left. Not worth my time and effort. Will spend my money elsewhere.

Great service, amazing people and products that are perfect! They have anything you would want for…read morebirds, as well as great food for cats and dogs. While there stop by to paint a rock or pet their store cats.

How did I not know about this place? It is amazing!!! I happen to be in a neighbors yard and saw…read moreher bird feeder set up. She informed me where to go. We headed there later that week to go shop for my birthday and Mother's Day gift. This is the place to go for all things birds and bird watching! When we arrived parking was perfect. Birds were already out there flapping around and tweeting away. When I walked in I went walking around. Then Neala came and helped me. She was so nice. She helped explain the feeders and feed. Michelle was also great. She helped explain the pole system and what certain birds are attracted too. Everyone was extremely helpful! They were all willing to help, even carrying stuff to our car. Pricing was actually pretty reasonable. The seed is as well. I did join their program for $25 but, there was a free gift which I opted for bird seed. I also joined their texting services and got a free 2 pound bag. At the checkout I pretty much almost cried because having all this made me so happy. I sit outside so much and enjoy my bird feeder set up. I have a cardinal who was coming by before my big set up. I took it as a sign that it is my father who passed away 10 months ago. Once I got the set up complete with a bird house that has a blue roof (blue was my dad's favorite color), the cardinal came around so much more. We named it Pappy after my dad. It nice to sit in the backyard. Thank you to everyone who helped us. Since the first time I went, I have already been back once. I'm hooked!

I love this pet supply store. It's smaller, but it feels like it's catering more to your needs as a…read morepet parent. They offer better prices, and they offer plenty of discount and rewards, which keeps me coming back.

I had to get different food for our dogs, the attendant was quite knowledgeable and very helpful…read more I also am scheduling my labradoodle to be groomed there.